While rich, open-domain textual data are generally available and may include interesting phenomena (humor, sarcasm, empathy, etc.) most are designed for language processing tasks, and are usually in a non-conversational format. In this work, we take a step towards automatically generating conversational data using Generative Conversational Networks, aiming to benefit from the breadth of available language and knowledge data, and train open domain social conversational agents. We evaluate our approach on conversations with and without knowledge on the Topical Chat dataset using automatic metrics and human evaluators. Our results show that for conversations without knowledge grounding, GCN can generalize from the seed data, producing novel conversations that are less relevant but more engaging and for knowledge-grounded conversations, it can produce more knowledge-focused, fluent, and engaging conversations. Specifically, we show that for open-domain conversations with 10\% of seed data, our approach performs close to the baseline that uses 100% of the data, while for knowledge-grounded conversations, it achieves the same using only 1% of the data, on human ratings of engagingness, fluency, and relevance.
The click behavior is the most widely-used user positive feedback in recommendation. However, simply considering each click equally in training may suffer from clickbaits and title-content mismatching, and thus fail to precisely capture users' real satisfaction on items. Dwell time could be viewed as a high-quality quantitative indicator of user preferences on each click, while existing recommendation models do not fully explore the modeling of dwell time. In this work, we focus on reweighting clicks with dwell time in recommendation. Precisely, we first define a new behavior named valid read, which helps to select high-quality click instances for different users and items via dwell time. Next, we propose a normalized dwell time function to reweight click signals in training, which could better guide our model to provide a high-quality and efficient reading. The Click reweighting model achieves significant improvements on both offline and online evaluations in a real-world system.
Conversational agents show the promise to allow users to interact with mobile devices using language. However, to perform diverse UI tasks with natural language, developers typically need to create separate datasets and models for each specific task, which is expensive and effort-consuming. Recently, pre-trained large language models (LLMs) have been shown capable of generalizing to various downstream tasks when prompted with a handful of examples from the target task. This paper investigates the feasibility of enabling versatile conversational interactions with mobile UIs using a single LLM. We propose a design space to categorize conversations between the user and the agent when collaboratively accomplishing mobile tasks. We design prompting techniques to adapt an LLM to conversational tasks on mobile UIs. The experiments show that our approach enables various conversational interactions with decent performances, manifesting its feasibility. We discuss the use cases of our work and its implications for language-based mobile interaction.
Implicit feedback is frequently used for developing personalized recommendation services due to its ubiquity and accessibility in real-world systems. In order to effectively utilize such information, most research adopts the pairwise ranking method on constructed training triplets (user, positive item, negative item) and aims to distinguish between positive items and negative items for each user. However, most of these methods treat all the training triplets equally, which ignores the subtle difference between different positive or negative items. On the other hand, even though some other works make use of the auxiliary information (e.g., dwell time) of user behaviors to capture this subtle difference, such auxiliary information is hard to obtain. To mitigate the aforementioned problems, we propose a novel training framework named Triplet Importance Learning (TIL), which adaptively learns the importance score of training triplets. We devise two strategies for the importance score generation and formulate the whole procedure as a bilevel optimization, which does not require any rule-based design. We integrate the proposed training procedure with several Matrix Factorization (MF)- and Graph Neural Network (GNN)-based recommendation models, demonstrating the compatibility of our framework. Via a comparison using three real-world datasets with many state-of-the-art methods, we show that our proposed method outperforms the best existing models by 3-21\% in terms of Recall@k for the top-k recommendation.
Knowledge Graph Completion (KGC) has been recently extended to multiple knowledge graph (KG) structures, initiating new research directions, e.g. static KGC, temporal KGC and few-shot KGC. Previous works often design KGC models closely coupled with specific graph structures, which inevitably results in two drawbacks: 1) structure-specific KGC models are mutually incompatible; 2) existing KGC methods are not adaptable to emerging KGs. In this paper, we propose KG-S2S, a Seq2Seq generative framework that could tackle different verbalizable graph structures by unifying the representation of KG facts into "flat" text, regardless of their original form. To remedy the KG structure information loss from the "flat" text, we further improve the input representations of entities and relations, and the inference algorithm in KG-S2S. Experiments on five benchmarks show that KG-S2S outperforms many competitive baselines, setting new state-of-the-art performance. Finally, we analyze KG-S2S's ability on the different relations and the Non-entity Generations.
Data Augmentation (DA) -- generating extra training samples beyond original training set -- has been widely-used in today's unbiased VQA models to mitigate the language biases. Current mainstream DA strategies are synthetic-based methods, which synthesize new samples by either editing some visual regions/words, or re-generating them from scratch. However, these synthetic samples are always unnatural and error-prone. To avoid this issue, a recent DA work composes new augmented samples by randomly pairing pristine images and other human-written questions. Unfortunately, to guarantee augmented samples have reasonable ground-truth answers, they manually design a set of heuristic rules for several question types, which extremely limits its generalization abilities. To this end, we propose a new Knowledge Distillation based Data Augmentation for VQA, dubbed KDDAug. Specifically, we first relax the requirements of reasonable image-question pairs, which can be easily applied to any question types. Then, we design a knowledge distillation (KD) based answer assignment to generate pseudo answers for all composed image-question pairs, which are robust to both in-domain and out-of-distribution settings. Since KDDAug is a model-agnostic DA strategy, it can be seamlessly incorporated into any VQA architectures. Extensive ablation studies on multiple backbones and benchmarks have demonstrated the effectiveness and generalization abilities of KDDAug.
Recent advances in maximizing mutual information (MI) between the source and target have demonstrated its effectiveness in text generation. However, previous works paid little attention to modeling the backward network of MI (i.e., dependency from the target to the source), which is crucial to the tightness of the variational information maximization lower bound. In this paper, we propose Adversarial Mutual Information (AMI): a text generation framework which is formed as a novel saddle point (min-max) optimization aiming to identify joint interactions between the source and target. Within this framework, the forward and backward networks are able to iteratively promote or demote each other's generated instances by comparing the real and synthetic data distributions. We also develop a latent noise sampling strategy that leverages random variations at the high-level semantic space to enhance the long term dependency in the generation process. Extensive experiments based on different text generation tasks demonstrate that the proposed AMI framework can significantly outperform several strong baselines, and we also show that AMI has potential to lead to a tighter lower bound of maximum mutual information for the variational information maximization problem.
Properly handling missing data is a fundamental challenge in recommendation. Most present works perform negative sampling from unobserved data to supply the training of recommender models with negative signals. Nevertheless, existing negative sampling strategies, either static or adaptive ones, are insufficient to yield high-quality negative samples --- both informative to model training and reflective of user real needs. In this work, we hypothesize that item knowledge graph (KG), which provides rich relations among items and KG entities, could be useful to infer informative and factual negative samples. Towards this end, we develop a new negative sampling model, Knowledge Graph Policy Network (KGPolicy), which works as a reinforcement learning agent to explore high-quality negatives. Specifically, by conducting our designed exploration operations, it navigates from the target positive interaction, adaptively receives knowledge-aware negative signals, and ultimately yields a potential negative item to train the recommender. We tested on a matrix factorization (MF) model equipped with KGPolicy, and it achieves significant improvements over both state-of-the-art sampling methods like DNS and IRGAN, and KG-enhanced recommender models like KGAT. Further analyses from different angles provide insights of knowledge-aware sampling. We release the codes and datasets at //github.com/xiangwang1223/kgpolicy.
The present paper surveys neural approaches to conversational AI that have been developed in the last few years. We group conversational systems into three categories: (1) question answering agents, (2) task-oriented dialogue agents, and (3) chatbots. For each category, we present a review of state-of-the-art neural approaches, draw the connection between them and traditional approaches, and discuss the progress that has been made and challenges still being faced, using specific systems and models as case studies.
Providing model-generated explanations in recommender systems is important to user experience. State-of-the-art recommendation algorithms -- especially the collaborative filtering (CF) based approaches with shallow or deep models -- usually work with various unstructured information sources for recommendation, such as textual reviews, visual images, and various implicit or explicit feedbacks. Though structured knowledge bases were considered in content-based approaches, they have been largely ignored recently due to the availability of vast amount of data and the learning power of many complex models. However, structured knowledge bases exhibit unique advantages in personalized recommendation systems. When the explicit knowledge about users and items is considered for recommendation, the system could provide highly customized recommendations based on users' historical behaviors and the knowledge is helpful for providing informed explanations regarding the recommended items. In this work, we propose to reason over knowledge base embeddings for explainable recommendation. Specifically, we propose a knowledge base representation learning framework to embed heterogeneous entities for recommendation, and based on the embedded knowledge base, a soft matching algorithm is proposed to generate personalized explanations for the recommended items. Experimental results on real-world e-commerce datasets verified the superior recommendation performance and the explainability power of our approach compared with state-of-the-art baselines.
State-of-the-art recommendation algorithms -- especially the collaborative filtering (CF) based approaches with shallow or deep models -- usually work with various unstructured information sources for recommendation, such as textual reviews, visual images, and various implicit or explicit feedbacks. Though structured knowledge bases were considered in content-based approaches, they have been largely neglected recently due to the availability of vast amount of data, and the learning power of many complex models. However, structured knowledge bases exhibit unique advantages in personalized recommendation systems. When the explicit knowledge about users and items is considered for recommendation, the system could provide highly customized recommendations based on users' historical behaviors. A great challenge for using knowledge bases for recommendation is how to integrated large-scale structured and unstructured data, while taking advantage of collaborative filtering for highly accurate performance. Recent achievements on knowledge base embedding sheds light on this problem, which makes it possible to learn user and item representations while preserving the structure of their relationship with external knowledge. In this work, we propose to reason over knowledge base embeddings for personalized recommendation. Specifically, we propose a knowledge base representation learning approach to embed heterogeneous entities for recommendation. Experimental results on real-world dataset verified the superior performance of our approach compared with state-of-the-art baselines.