While most task-oriented dialogues assume conversations between the agent and one user at a time, dialogue systems are increasingly expected to communicate with multiple users simultaneously who make decisions collaboratively. To facilitate development of such systems, we release the Multi-User MultiWOZ dataset: task-oriented dialogues among two users and one agent. To collect this dataset, each user utterance from MultiWOZ 2.2 was replaced with a small chat between two users that is semantically and pragmatically consistent with the original user utterance, thus resulting in the same dialogue state and system response. These dialogues reflect interesting dynamics of collaborative decision-making in task-oriented scenarios, e.g., social chatter and deliberation. Supported by this data, we propose the novel task of multi-user contextual query rewriting: to rewrite a task-oriented chat between two users as a concise task-oriented query that retains only task-relevant information and that is directly consumable by the dialogue system. We demonstrate that in multi-user dialogues, using predicted rewrites substantially improves dialogue state tracking without modifying existing dialogue systems that are trained for single-user dialogues. Further, this method surpasses training a medium-sized model directly on multi-user dialogues and generalizes to unseen domains.
Sequential Recommendation is a popular recommendation task that uses the order of user-item interaction to model evolving users' interests and sequential patterns in their behaviour. Current state-of-the-art Transformer-based models for sequential recommendation, such as BERT4Rec and SASRec, generate sequence embeddings and compute scores for catalogue items, but the increasing catalogue size makes training these models costly. The Joint Product Quantisation (JPQ) method, originally proposed for passage retrieval, markedly reduces the size of the retrieval index with minimal effect on model effectiveness, by replacing passage embeddings with a limited number of shared sub-embeddings. This paper introduces RecJPQ, a novel adaptation of JPQ for sequential recommendations, which takes the place of item embeddings tensor and replaces item embeddings with a concatenation of a limited number of shared sub-embeddings and, therefore, limits the number of learnable model parameters. The main idea of RecJPQ is to split items into sub-item entities before training the main recommendation model, which is inspired by splitting words into tokens and training tokenisers in language models. We apply RecJPQ to SASRec, BERT4Rec, and GRU4rec models on three large-scale sequential datasets. Our results showed that RecJPQ could notably reduce the model size (e.g., 48% reduction for the Gowalla dataset with no effectiveness degradation). RecJPQ can also improve model performance through a regularisation effect (e.g. +0.96% NDCG@10 improvement on the Booking.com dataset). Overall, RecJPQ allows the training of state-of-the-art transformer recommenders in industrial applications, where datasets with millions of items are common.
Efficiently capturing the complex spatiotemporal representations from large-scale unlabeled traffic data remains to be a challenging task. In considering of the dilemma, this work employs the advanced contrastive learning and proposes a novel Spatial-Temporal Synchronous Contextual Contrastive Learning (STS-CCL) model. First, we elaborate the basic and strong augmentation methods for spatiotemporal graph data, which not only perturb the data in terms of graph structure and temporal characteristics, but also employ a learning-based dynamic graph view generator for adaptive augmentation. Second, we introduce a Spatial-Temporal Synchronous Contrastive Module (STS-CM) to simultaneously capture the decent spatial-temporal dependencies and realize graph-level contrasting. To further discriminate node individuals in negative filtering, a Semantic Contextual Contrastive method is designed based on semantic features and spatial heterogeneity, achieving node-level contrastive learning along with negative filtering. Finally, we present a hard mutual-view contrastive training scheme and extend the classic contrastive loss to an integrated objective function, yielding better performance. Extensive experiments and evaluations demonstrate that building a predictor upon STS-CCL contrastive learning model gains superior performance than existing traffic forecasting benchmarks. The proposed STS-CCL is highly suitable for large datasets with only a few labeled data and other spatiotemporal tasks with data scarcity issue.
The prevalence of multi-agent applications pervades various interconnected systems in our everyday lives. Despite their ubiquity, the integration and development of intelligent decision-making agents in a shared environment pose challenges to their effective implementation. This survey delves into the domain of multi-agent systems (MAS), placing a specific emphasis on unraveling the intricacies of learning optimal control within the MAS framework, commonly known as multi-agent reinforcement learning (MARL). The objective of this survey is to provide comprehensive insights into various dimensions of MAS, shedding light on myriad opportunities while highlighting the inherent challenges that accompany multi-agent applications. We hope not only to contribute to a deeper understanding of the MAS landscape but also to provide valuable perspectives for both researchers and practitioners. By doing so, we aim to facilitate informed exploration and foster development within the dynamic realm of MAS, recognizing the need for adaptive strategies and continuous evolution in addressing emerging complexities in MARL.
Process mining, a data-driven approach for analyzing, visualizing, and improving business processes using event logs, has emerged as a powerful technique in the field of business process management. Process forecasting is a sub-field of process mining that studies how to predict future processes and process models. In this paper, we introduce and motivate the problem of event log prediction and present our approach to solving the event log prediction problem, in particular, using the sequence-to-sequence deep learning approach. We evaluate and analyze the prediction outcomes on a variety of synthetic logs and seven real-life logs and show that our approach can generate perfect predictions on synthetic logs and that deep learning techniques have the potential to be applied in real-world event log prediction tasks. We further provide practical recommendations for event log predictions grounded in the outcomes of the conducted experiments.
The development of autonomous agents which can interact with other agents to accomplish a given task is a core area of research in artificial intelligence and machine learning. Towards this goal, the Autonomous Agents Research Group develops novel machine learning algorithms for autonomous systems control, with a specific focus on deep reinforcement learning and multi-agent reinforcement learning. Research problems include scalable learning of coordinated agent policies and inter-agent communication; reasoning about the behaviours, goals, and composition of other agents from limited observations; and sample-efficient learning based on intrinsic motivation, curriculum learning, causal inference, and representation learning. This article provides a broad overview of the ongoing research portfolio of the group and discusses open problems for future directions.
Autonomic computing investigates how systems can achieve (user) specified control outcomes on their own, without the intervention of a human operator. Autonomic computing fundamentals have been substantially influenced by those of control theory for closed and open-loop systems. In practice, complex systems may exhibit a number of concurrent and inter-dependent control loops. Despite research into autonomic models for managing computer resources, ranging from individual resources (e.g., web servers) to a resource ensemble (e.g., multiple resources within a data center), research into integrating Artificial Intelligence (AI) and Machine Learning (ML) to improve resource autonomy and performance at scale continues to be a fundamental challenge. The integration of AI/ML to achieve such autonomic and self-management of systems can be achieved at different levels of granularity, from full to human-in-the-loop automation. In this article, leading academics, researchers, practitioners, engineers, and scientists in the fields of cloud computing, AI/ML, and quantum computing join to discuss current research and potential future directions for these fields. Further, we discuss challenges and opportunities for leveraging AI and ML in next generation computing for emerging computing paradigms, including cloud, fog, edge, serverless and quantum computing environments.
Generative commonsense reasoning which aims to empower machines to generate sentences with the capacity of reasoning over a set of concepts is a critical bottleneck for text generation. Even the state-of-the-art pre-trained language generation models struggle at this task and often produce implausible and anomalous sentences. One reason is that they rarely consider incorporating the knowledge graph which can provide rich relational information among the commonsense concepts. To promote the ability of commonsense reasoning for text generation, we propose a novel knowledge graph augmented pre-trained language generation model KG-BART, which encompasses the complex relations of concepts through the knowledge graph and produces more logical and natural sentences as output. Moreover, KG-BART can leverage the graph attention to aggregate the rich concept semantics that enhances the model generalization on unseen concept sets. Experiments on benchmark CommonGen dataset verify the effectiveness of our proposed approach by comparing with several strong pre-trained language generation models, particularly KG-BART outperforms BART by 5.80, 4.60, in terms of BLEU-3, 4. Moreover, we also show that the generated context by our model can work as background scenarios to benefit downstream commonsense QA tasks.
To provide more accurate, diverse, and explainable recommendation, it is compulsory to go beyond modeling user-item interactions and take side information into account. Traditional methods like factorization machine (FM) cast it as a supervised learning problem, which assumes each interaction as an independent instance with side information encoded. Due to the overlook of the relations among instances or items (e.g., the director of a movie is also an actor of another movie), these methods are insufficient to distill the collaborative signal from the collective behaviors of users. In this work, we investigate the utility of knowledge graph (KG), which breaks down the independent interaction assumption by linking items with their attributes. We argue that in such a hybrid structure of KG and user-item graph, high-order relations --- which connect two items with one or multiple linked attributes --- are an essential factor for successful recommendation. We propose a new method named Knowledge Graph Attention Network (KGAT) which explicitly models the high-order connectivities in KG in an end-to-end fashion. It recursively propagates the embeddings from a node's neighbors (which can be users, items, or attributes) to refine the node's embedding, and employs an attention mechanism to discriminate the importance of the neighbors. Our KGAT is conceptually advantageous to existing KG-based recommendation methods, which either exploit high-order relations by extracting paths or implicitly modeling them with regularization. Empirical results on three public benchmarks show that KGAT significantly outperforms state-of-the-art methods like Neural FM and RippleNet. Further studies verify the efficacy of embedding propagation for high-order relation modeling and the interpretability benefits brought by the attention mechanism.
Sentiment analysis is a widely studied NLP task where the goal is to determine opinions, emotions, and evaluations of users towards a product, an entity or a service that they are reviewing. One of the biggest challenges for sentiment analysis is that it is highly language dependent. Word embeddings, sentiment lexicons, and even annotated data are language specific. Further, optimizing models for each language is very time consuming and labor intensive especially for recurrent neural network models. From a resource perspective, it is very challenging to collect data for different languages. In this paper, we look for an answer to the following research question: can a sentiment analysis model trained on a language be reused for sentiment analysis in other languages, Russian, Spanish, Turkish, and Dutch, where the data is more limited? Our goal is to build a single model in the language with the largest dataset available for the task, and reuse it for languages that have limited resources. For this purpose, we train a sentiment analysis model using recurrent neural networks with reviews in English. We then translate reviews in other languages and reuse this model to evaluate the sentiments. Experimental results show that our robust approach of single model trained on English reviews statistically significantly outperforms the baselines in several different languages.
Recurrent neural nets (RNN) and convolutional neural nets (CNN) are widely used on NLP tasks to capture the long-term and local dependencies, respectively. Attention mechanisms have recently attracted enormous interest due to their highly parallelizable computation, significantly less training time, and flexibility in modeling dependencies. We propose a novel attention mechanism in which the attention between elements from input sequence(s) is directional and multi-dimensional (i.e., feature-wise). A light-weight neural net, "Directional Self-Attention Network (DiSAN)", is then proposed to learn sentence embedding, based solely on the proposed attention without any RNN/CNN structure. DiSAN is only composed of a directional self-attention with temporal order encoded, followed by a multi-dimensional attention that compresses the sequence into a vector representation. Despite its simple form, DiSAN outperforms complicated RNN models on both prediction quality and time efficiency. It achieves the best test accuracy among all sentence encoding methods and improves the most recent best result by 1.02% on the Stanford Natural Language Inference (SNLI) dataset, and shows state-of-the-art test accuracy on the Stanford Sentiment Treebank (SST), Multi-Genre natural language inference (MultiNLI), Sentences Involving Compositional Knowledge (SICK), Customer Review, MPQA, TREC question-type classification and Subjectivity (SUBJ) datasets.