Users online tend to join polarized groups of like-minded peers around shared narratives, forming echo chambers. The echo chamber effect and opinion polarization may be driven by several factors including human biases in information consumption and personalized recommendations produced by feed algorithms. Until now, studies have mainly used opinion dynamic models to explore the mechanisms behind the emergence of polarization and echo chambers. The objective was to determine the key factors contributing to these phenomena and identify their interplay. However, the validation of model predictions with empirical data still displays two main drawbacks: lack of systematicity and qualitative analysis. In our work, we bridge this gap by providing a method to numerically compare the opinion distributions obtained from simulations with those measured on social media. To validate this procedure, we develop an opinion dynamic model that takes into account the interplay between human and algorithmic factors. We subject our model to empirical testing with data from diverse social media platforms and benchmark it against two state-of-the-art models. To further enhance our understanding of social media platforms, we provide a synthetic description of their characteristics in terms of the model's parameter space. This representation has the potential to facilitate the refinement of feed algorithms, thus mitigating the detrimental effects of extreme polarization on online discourse.
Querying, conversing, and controlling search and information-seeking interfaces using natural language are fast becoming ubiquitous with the rise and adoption of large-language models (LLM). In this position paper, we describe a generic framework for interactive query-rewriting using LLMs. Our proposal aims to unfold new opportunities for improved and transparent intent understanding while building high-performance retrieval systems using LLMs. A key aspect of our framework is the ability of the rewriter to fully specify the machine intent by the search engine in natural language that can be further refined, controlled, and edited before the final retrieval phase. The ability to present, interact, and reason over the underlying machine intent in natural language has profound implications on transparency, ranking performance, and a departure from the traditional way in which supervised signals were collected for understanding intents. We detail the concept, backed by initial experiments, along with open questions for this interactive query understanding framework.
Context. Algorithmic racism is the term used to describe the behavior of technological solutions that constrains users based on their ethnicity. Lately, various data-driven software systems have been reported to discriminate against Black people, either for the use of biased data sets or due to the prejudice propagated by software professionals in their code. As a result, Black people are experiencing disadvantages in accessing technology-based services, such as housing, banking, and law enforcement. Goal. This study aims to explore algorithmic racism from the perspective of software professionals. Method. A survey questionnaire was applied to explore the understanding of software practitioners on algorithmic racism, and data analysis was conducted using descriptive statistics and coding techniques. Results. We obtained answers from a sample of 73 software professionals discussing their understanding and perspectives on algorithmic racism in software development. Our results demonstrate that the effects of algorithmic racism are well-known among practitioners. However, there is no consensus on how the problem can be effectively addressed in software engineering. In this paper, some solutions to the problem are proposed based on the professionals' narratives. Conclusion. Combining technical and social strategies, including training on structural racism for software professionals, is the most promising way to address the algorithmic racism problem and its effects on the software solutions delivered to our society.
During the usage phase, a technical product system is in permanent interaction with its environment. This interaction can lead to failures that significantly endanger the safety of the user and negatively affect the quality and reliability of the product. Conventional methods of failure analysis focus on the technical product system. The interaction of the product with its environment in the usage phase is not sufficiently considered, resulting in undetected potential failures of the product that lead to complaints. For this purpose, a methodology for failure identification is developed, which is continuously improved through product usage scenarios. The use cases are modelled according to a systems engineering approach with four views. The linking of the product system, physical effects, events and environmental factors enable the analysis of fault chains. These four parameters are subject to great complexity and must be systematically analysed using databases and expert knowledge. The scenarios are continuously updated by field data and complaints. The new approach can identify potential failures in a more systematic and holistic way. Complaints provide direct input on the scenarios. Unknown, previously unrecognized events can be systematically identified through continuous improvement. The complexity of the relationship between the product system and its environmental factors can thus be adequately taken into account in product development. Keywords: failure analysis, methodology, product development, systems engineering, scenario analysis, scenario improvement, environmental factors, product environment, continuous improvement.
Recommender systems play a vital role in various online services. However, the insulated nature of training and deploying separately within a specific domain limits their access to open-world knowledge. Recently, the emergence of large language models (LLMs) has shown promise in bridging this gap by encoding extensive world knowledge and demonstrating reasoning capability. Nevertheless, previous attempts to directly use LLMs as recommenders have not achieved satisfactory results. In this work, we propose an Open-World Knowledge Augmented Recommendation Framework with Large Language Models, dubbed KAR, to acquire two types of external knowledge from LLMs -- the reasoning knowledge on user preferences and the factual knowledge on items. We introduce factorization prompting to elicit accurate reasoning on user preferences. The generated reasoning and factual knowledge are effectively transformed and condensed into augmented vectors by a hybrid-expert adaptor in order to be compatible with the recommendation task. The obtained vectors can then be directly used to enhance the performance of any recommendation model. We also ensure efficient inference by preprocessing and prestoring the knowledge from the LLM. Extensive experiments show that KAR significantly outperforms the state-of-the-art baselines and is compatible with a wide range of recommendation algorithms.
Large Language Models (LLMs) have significantly advanced natural language processing (NLP) with their impressive language understanding and generation capabilities. However, their performance may be suboptimal for long-tail or domain-specific tasks due to limited exposure to domain-specific knowledge and vocabulary. Additionally, the lack of transparency of most state-of-the-art (SOTA) LLMs, which can only be accessed via APIs, impedes further fine-tuning with custom data. Moreover, data privacy is a significant concern. To address these challenges, we propose the novel Parametric Knowledge Guiding (PKG) framework, which equips LLMs with a knowledge-guiding module to access relevant knowledge at runtime without altering the LLMs' parameters. Our PKG is based on open-source "white-box" small language models, allowing offline storage of any knowledge that LLMs require. We demonstrate that our PKG framework can enhance the performance of "black-box" LLMs on a range of long-tail and domain-specific downstream tasks requiring factual, tabular, medical, and multimodal knowledge.
This paper presents a comprehensive and practical guide for practitioners and end-users working with Large Language Models (LLMs) in their downstream natural language processing (NLP) tasks. We provide discussions and insights into the usage of LLMs from the perspectives of models, data, and downstream tasks. Firstly, we offer an introduction and brief summary of current GPT- and BERT-style LLMs. Then, we discuss the influence of pre-training data, training data, and test data. Most importantly, we provide a detailed discussion about the use and non-use cases of large language models for various natural language processing tasks, such as knowledge-intensive tasks, traditional natural language understanding tasks, natural language generation tasks, emergent abilities, and considerations for specific tasks.We present various use cases and non-use cases to illustrate the practical applications and limitations of LLMs in real-world scenarios. We also try to understand the importance of data and the specific challenges associated with each NLP task. Furthermore, we explore the impact of spurious biases on LLMs and delve into other essential considerations, such as efficiency, cost, and latency, to ensure a comprehensive understanding of deploying LLMs in practice. This comprehensive guide aims to provide researchers and practitioners with valuable insights and best practices for working with LLMs, thereby enabling the successful implementation of these models in a wide range of NLP tasks. A curated list of practical guide resources of LLMs, regularly updated, can be found at \url{//github.com/Mooler0410/LLMsPracticalGuide}.
Knowledge graphs represent factual knowledge about the world as relationships between concepts and are critical for intelligent decision making in enterprise applications. New knowledge is inferred from the existing facts in the knowledge graphs by encoding the concepts and relations into low-dimensional feature vector representations. The most effective representations for this task, called Knowledge Graph Embeddings (KGE), are learned through neural network architectures. Due to their impressive predictive performance, they are increasingly used in high-impact domains like healthcare, finance and education. However, are the black-box KGE models adversarially robust for use in domains with high stakes? This thesis argues that state-of-the-art KGE models are vulnerable to data poisoning attacks, that is, their predictive performance can be degraded by systematically crafted perturbations to the training knowledge graph. To support this argument, two novel data poisoning attacks are proposed that craft input deletions or additions at training time to subvert the learned model's performance at inference time. These adversarial attacks target the task of predicting the missing facts in knowledge graphs using KGE models, and the evaluation shows that the simpler attacks are competitive with or outperform the computationally expensive ones. The thesis contributions not only highlight and provide an opportunity to fix the security vulnerabilities of KGE models, but also help to understand the black-box predictive behaviour of KGE models.
This manuscript portrays optimization as a process. In many practical applications the environment is so complex that it is infeasible to lay out a comprehensive theoretical model and use classical algorithmic theory and mathematical optimization. It is necessary as well as beneficial to take a robust approach, by applying an optimization method that learns as one goes along, learning from experience as more aspects of the problem are observed. This view of optimization as a process has become prominent in varied fields and has led to some spectacular success in modeling and systems that are now part of our daily lives.
AI is undergoing a paradigm shift with the rise of models (e.g., BERT, DALL-E, GPT-3) that are trained on broad data at scale and are adaptable to a wide range of downstream tasks. We call these models foundation models to underscore their critically central yet incomplete character. This report provides a thorough account of the opportunities and risks of foundation models, ranging from their capabilities (e.g., language, vision, robotics, reasoning, human interaction) and technical principles(e.g., model architectures, training procedures, data, systems, security, evaluation, theory) to their applications (e.g., law, healthcare, education) and societal impact (e.g., inequity, misuse, economic and environmental impact, legal and ethical considerations). Though foundation models are based on standard deep learning and transfer learning, their scale results in new emergent capabilities,and their effectiveness across so many tasks incentivizes homogenization. Homogenization provides powerful leverage but demands caution, as the defects of the foundation model are inherited by all the adapted models downstream. Despite the impending widespread deployment of foundation models, we currently lack a clear understanding of how they work, when they fail, and what they are even capable of due to their emergent properties. To tackle these questions, we believe much of the critical research on foundation models will require deep interdisciplinary collaboration commensurate with their fundamentally sociotechnical nature.
To address the sparsity and cold start problem of collaborative filtering, researchers usually make use of side information, such as social networks or item attributes, to improve recommendation performance. This paper considers the knowledge graph as the source of side information. To address the limitations of existing embedding-based and path-based methods for knowledge-graph-aware recommendation, we propose Ripple Network, an end-to-end framework that naturally incorporates the knowledge graph into recommender systems. Similar to actual ripples propagating on the surface of water, Ripple Network stimulates the propagation of user preferences over the set of knowledge entities by automatically and iteratively extending a user's potential interests along links in the knowledge graph. The multiple "ripples" activated by a user's historically clicked items are thus superposed to form the preference distribution of the user with respect to a candidate item, which could be used for predicting the final clicking probability. Through extensive experiments on real-world datasets, we demonstrate that Ripple Network achieves substantial gains in a variety of scenarios, including movie, book and news recommendation, over several state-of-the-art baselines.