University campuses are essentially a microcosm of a city. They comprise diverse facilities such as residences, sport centres, lecture theatres, parking spaces, and public transport stops. Universities are under constant pressure to improve efficiencies while offering a better experience to various stakeholders including students, staff, and visitors. Nonetheless, anecdotal evidence indicates that campus assets are not being utilised efficiently, often due to the lack of data collection and analysis, thereby limiting the ability to make informed decisions on the allocation and management of resources. Advances in the Internet of Things (IoT) technologies that can sense and communicate data from the physical world, coupled with data analytics and Artificial intelligence (AI) that can predict usage patterns, have opened up new opportunities for organisations to lower cost and improve user experience. This thesis explores this opportunity via theory and experimentation using UNSW Sydney as a living laboratory.
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The arrival of deep learning techniques able to infer patterns from large datasets has dramatically improved the performance of Artificial Intelligence (AI) systems. Deep learning's rapid development and adoption, in great part led by large technology companies, has however created concerns about a premature narrowing in the technological trajectory of AI research despite its weaknesses, which include lack of robustness, high environmental costs, and potentially unfair outcomes. We seek to improve the evidence base with a semantic analysis of AI research in arXiv, a popular pre-prints database. We study the evolution of the thematic diversity of AI research, compare the thematic diversity of AI research in academia and the private sector and measure the influence of private companies in AI research through the citations they receive and their collaborations with other institutions. Our results suggest that diversity in AI research has stagnated in recent years, and that AI research involving the private sector tends to be less diverse and more influential than research in academia. We also find that private sector AI researchers tend to specialise in data-hungry and computationally intensive deep learning methods at the expense of research involving other AI methods, research that considers the societal and ethical implications of AI, and applications in sectors like health. Our results provide a rationale for policy action to prevent a premature narrowing of AI research that could constrain its societal benefits, but we note the informational, incentive and scale hurdles standing in the way of such interventions.
Probabilistic models inform an increasingly broad range of business and policy decisions ultimately made by people. Recent algorithmic, computational, and software framework development progress facilitate the proliferation of Bayesian probabilistic models, which characterise unobserved parameters by their joint distribution instead of point estimates. While they can empower decision makers to explore complex queries and to perform what-if-style conditioning in theory, suitable visualisations and interactive tools are needed to maximise users' comprehension and rational decision making under uncertainty. In this paper, propose a protocol for quantitative evaluation of Bayesian model visualisations and introduce a software framework implementing this protocol to support standardisation in evaluation practice and facilitate reproducibility. We illustrate the evaluation and analysis workflow on a user study that explores whether making Boxplots and Hypothetical Outcome Plots interactive can increase comprehension or rationality and conclude with design guidelines for researchers looking to conduct similar studies in the future.
In order to efficiently provide demand side management (DSM) in smart grid, carrying out pricing on the basis of real-time energy usage is considered to be the most vital tool because it is directly linked with the finances associated with smart meters. Hence, every smart meter user wants to pay the minimum possible amount along with getting maximum benefits. In this context, usage based dynamic pricing strategies of DSM plays their role and provide users with specific incentives that help shaping their load curve according to the forecasted load. However, these reported real-time values can leak privacy of smart meter users, which can lead to serious consequences such as spying, etc. Moreover, most dynamic pricing algorithms charge all users equally irrespective of their contribution in causing peak factor. Therefore, in this paper, we propose a modified usage based dynamic pricing mechanism that only charges the users responsible for causing peak factor. We further integrate the concept of differential privacy to protect the privacy of real-time smart metering data. To calculate accurate billing, we also propose a noise adjustment method. Finally, we propose Demand Response enhancing Differential Pricing (DRDP) strategy that effectively enhances demand response along with providing dynamic pricing to smart meter users. We also carry out theoretical analysis for differential privacy guarantees and for cooperative state probability to analyze behavior of cooperative smart meters. The performance evaluation of DRDP strategy at various privacy parameters show that the proposed strategy outperforms previous mechanisms in terms of dynamic pricing and privacy preservation.
As new technology inches into every aspect of our lives, there is no place more likely to dramatically change in the future than the workplace. New passive sensing technology is emerging capable of assessing human behavior with the goal of promoting better cognitive and physical capabilities at work. In this article, we survey recent research on the use of passive sensing in the workplace to assess wellbeing and productivity of the workforce. We also discuss open problems and future directions related to passive sensing in the future workplace.
Conversational artificial intelligence (ConvAI) systems have attracted much academic and commercial attention recently, making significant progress on both fronts. However, little existing work discusses how these systems can be developed and deployed for social good in real-world applications, with comprehensive case studies and analyses of pros and cons. In this paper, we briefly review the progress the community has made towards better ConvAI systems and reflect on how existing technologies can help advance social good initiatives from various angles that are unique for ConvAI, or not yet become common knowledge in the community. We further discuss about the challenges ahead for ConvAI systems to better help us achieve these goals and highlight the risks involved in their development and deployment in the real world.
Regulation of advanced technologies such as Artificial Intelligence (AI) has become increasingly important, given the associated risks and apparent ethical issues. With the great benefits promised from being able to first supply such technologies, safety precautions and societal consequences might be ignored or shortchanged in exchange for speeding up the development, therefore engendering a racing narrative among the developers. Starting from a game-theoretical model describing an idealised technology race in a fully connected world of players, here we investigate how different interaction structures among race participants can alter collective choices and requirements for regulatory actions. Our findings indicate that, when participants portray a strong diversity in terms of connections and peer-influence (e.g., when scale-free networks shape interactions among parties), the conflicts that exist in homogeneous settings are significantly reduced, thereby lessening the need for regulatory actions. Furthermore, our results suggest that technology governance and regulation may profit from the world's patent heterogeneity and inequality among firms and nations, so as to enable the design and implementation of meticulous interventions on a minority of participants, which is capable of influencing an entire population towards an ethical and sustainable use of advanced technologies.
AI is undergoing a paradigm shift with the rise of models (e.g., BERT, DALL-E, GPT-3) that are trained on broad data at scale and are adaptable to a wide range of downstream tasks. We call these models foundation models to underscore their critically central yet incomplete character. This report provides a thorough account of the opportunities and risks of foundation models, ranging from their capabilities (e.g., language, vision, robotics, reasoning, human interaction) and technical principles(e.g., model architectures, training procedures, data, systems, security, evaluation, theory) to their applications (e.g., law, healthcare, education) and societal impact (e.g., inequity, misuse, economic and environmental impact, legal and ethical considerations). Though foundation models are based on standard deep learning and transfer learning, their scale results in new emergent capabilities,and their effectiveness across so many tasks incentivizes homogenization. Homogenization provides powerful leverage but demands caution, as the defects of the foundation model are inherited by all the adapted models downstream. Despite the impending widespread deployment of foundation models, we currently lack a clear understanding of how they work, when they fail, and what they are even capable of due to their emergent properties. To tackle these questions, we believe much of the critical research on foundation models will require deep interdisciplinary collaboration commensurate with their fundamentally sociotechnical nature.
Privacy is a major good for users of personalized services such as recommender systems. When applied to the field of health informatics, privacy concerns of users may be amplified, but the possible utility of such services is also high. Despite availability of technologies such as k-anonymity, differential privacy, privacy-aware recommendation, and personalized privacy trade-offs, little research has been conducted on the users' willingness to share health data for usage in such systems. In two conjoint-decision studies (sample size n=521), we investigate importance and utility of privacy-preserving techniques related to sharing of personal health data for k-anonymity and differential privacy. Users were asked to pick a preferred sharing scenario depending on the recipient of the data, the benefit of sharing data, the type of data, and the parameterized privacy. Users disagreed with sharing data for commercial purposes regarding mental illnesses and with high de-anonymization risks but showed little concern when data is used for scientific purposes and is related to physical illnesses. Suggestions for health recommender system development are derived from the findings.
Conversation interfaces (CIs), or chatbots, are a popular form of intelligent agents that engage humans in task-oriented or informal conversation. In this position paper and demonstration, we argue that chatbots working in dynamic environments, like with sensor data, can not only serve as a promising platform to research issues at the intersection of learning, reasoning, representation and execution for goal-directed autonomy; but also handle non-trivial business applications. We explore the underlying issues in the context of Water Advisor, a preliminary multi-modal conversation system that can access and explain water quality data.
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