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Nowadays, recommender systems already impact almost every facet of peoples lives. To provide personalized high quality recommendation results, conventional systems usually train pointwise rankers to predict the absolute value of objectives and leverage a distinct shallow tower to estimate and alleviate the impact of position bias. However, with such a training paradigm, the optimization target differs a lot from the ranking metrics valuing the relative order of top ranked items rather than the prediction precision of each item. Moreover, as the existing system tends to recommend more relevant items at higher positions, it is difficult for the shallow tower based methods to precisely attribute the user feedback to the impact of position or relevance. Therefore, there exists an exciting opportunity for us to get enhanced performance if we manage to solve the aforementioned issues. Unbiased learning to rank algorithms, which are verified to model the relative relevance accurately based on noisy feedback, are appealing candidates and have already been applied in many applications with single categorical labels, such as user click signals. Nevertheless, the existing unbiased LTR methods cannot properly handle multiple feedback incorporating both categorical and continuous labels. Accordingly, we design a novel unbiased LTR algorithm to tackle the challenges, which innovatively models position bias in the pairwise fashion and introduces the pairwise trust bias to separate the position bias, trust bias, and user relevance explicitly. Experiment results on public benchmark datasets and internal live traffic show the superior results of the proposed method for both categorical and continuous labels.

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Recommender systems have been widely applied in different real-life scenarios to help us find useful information. Recently, Reinforcement Learning (RL) based recommender systems have become an emerging research topic. It often surpasses traditional recommendation models even most deep learning-based methods, owing to its interactive nature and autonomous learning ability. Nevertheless, there are various challenges of RL when applying in recommender systems. Toward this end, we firstly provide a thorough overview, comparisons, and summarization of RL approaches for five typical recommendation scenarios, following three main categories of RL: value-function, policy search, and Actor-Critic. Then, we systematically analyze the challenges and relevant solutions on the basis of existing literature. Finally, under discussion for open issues of RL and its limitations of recommendation, we highlight some potential research directions in this field.

Optimizing ranking systems based on user interactions is a well-studied problem. State-of-the-art methods for optimizing ranking systems based on user interactions are divided into online approaches - that learn by directly interacting with users - and counterfactual approaches - that learn from historical interactions. Existing online methods are hindered without online interventions and thus should not be applied counterfactually. Conversely, counterfactual methods cannot directly benefit from online interventions. We propose a novel intervention-aware estimator for both counterfactual and online Learning to Rank (LTR). With the introduction of the intervention-aware estimator, we aim to bridge the online/counterfactual LTR division as it is shown to be highly effective in both online and counterfactual scenarios. The estimator corrects for the effect of position bias, trust bias, and item-selection bias by using corrections based on the behavior of the logging policy and on online interventions: changes to the logging policy made during the gathering of click data. Our experimental results, conducted in a semi-synthetic experimental setup, show that, unlike existing counterfactual LTR methods, the intervention-aware estimator can greatly benefit from online interventions.

Leveraging biased click data for optimizing learning to rank systems has been a popular approach in information retrieval. Because click data is often noisy and biased, a variety of methods have been proposed to construct unbiased learning to rank (ULTR) algorithms for the learning of unbiased ranking models. Among them, automatic unbiased learning to rank (AutoULTR) algorithms that jointly learn user bias models (i.e., propensity models) with unbiased rankers have received a lot of attention due to their superior performance and low deployment cost in practice. Despite their differences in theories and algorithm design, existing studies on ULTR usually use uni-variate ranking functions to score each document or result independently. On the other hand, recent advances in context-aware learning-to-rank models have shown that multivariate scoring functions, which read multiple documents together and predict their ranking scores jointly, are more powerful than uni-variate ranking functions in ranking tasks with human-annotated relevance labels. Whether such superior performance would hold in ULTR with noisy data, however, is mostly unknown. In this paper, we investigate existing multivariate scoring functions and AutoULTR algorithms in theory and prove that permutation invariance is a crucial factor that determines whether a context-aware learning-to-rank model could be applied to existing AutoULTR framework. Our experiments with synthetic clicks on two large-scale benchmark datasets show that AutoULTR models with permutation-invariant multivariate scoring functions significantly outperform those with uni-variate scoring functions and permutation-variant multivariate scoring functions.

Item-based Collaborative Filtering(short for ICF) has been widely adopted in recommender systems in industry, owing to its strength in user interest modeling and ease in online personalization. By constructing a user's profile with the items that the user has consumed, ICF recommends items that are similar to the user's profile. With the prevalence of machine learning in recent years, significant processes have been made for ICF by learning item similarity (or representation) from data. Nevertheless, we argue that most existing works have only considered linear and shallow relationship between items, which are insufficient to capture the complicated decision-making process of users. In this work, we propose a more expressive ICF solution by accounting for the nonlinear and higher-order relationship among items. Going beyond modeling only the second-order interaction (e.g. similarity) between two items, we additionally consider the interaction among all interacted item pairs by using nonlinear neural networks. Through this way, we can effectively model the higher-order relationship among items, capturing more complicated effects in user decision-making. For example, it can differentiate which historical itemsets in a user's profile are more important in affecting the user to make a purchase decision on an item. We treat this solution as a deep variant of ICF, thus term it as DeepICF. To justify our proposal, we perform empirical studies on two public datasets from MovieLens and Pinterest. Extensive experiments verify the highly positive effect of higher-order item interaction modeling with nonlinear neural networks. Moreover, we demonstrate that by more fine-grained second-order interaction modeling with attention network, the performance of our DeepICF method can be further improved.

Recommender systems can mitigate the information overload problem by suggesting users' personalized items. In real-world recommendations such as e-commerce, a typical interaction between the system and its users is -- users are recommended a page of items and provide feedback; and then the system recommends a new page of items. To effectively capture such interaction for recommendations, we need to solve two key problems -- (1) how to update recommending strategy according to user's \textit{real-time feedback}, and 2) how to generate a page of items with proper display, which pose tremendous challenges to traditional recommender systems. In this paper, we study the problem of page-wise recommendations aiming to address aforementioned two challenges simultaneously. In particular, we propose a principled approach to jointly generate a set of complementary items and the corresponding strategy to display them in a 2-D page; and propose a novel page-wise recommendation framework based on deep reinforcement learning, DeepPage, which can optimize a page of items with proper display based on real-time feedback from users. The experimental results based on a real-world e-commerce dataset demonstrate the effectiveness of the proposed framework.

Recommender systems are one of the most successful applications of data mining and machine learning technology in practice. Academic research in the field is historically often based on the matrix completion problem formulation, where for each user-item-pair only one interaction (e.g., a rating) is considered. In many application domains, however, multiple user-item interactions of different types can be recorded over time. And, a number of recent works have shown that this information can be used to build richer individual user models and to discover additional behavioral patterns that can be leveraged in the recommendation process. In this work we review existing works that consider information from such sequentially-ordered user- item interaction logs in the recommendation process. Based on this review, we propose a categorization of the corresponding recommendation tasks and goals, summarize existing algorithmic solutions, discuss methodological approaches when benchmarking what we call sequence-aware recommender systems, and outline open challenges in the area.

Recommender System (RS) is a hot area where artificial intelligence (AI) techniques can be effectively applied to improve performance. Since the well-known Netflix Challenge, collaborative filtering (CF) has become the most popular and effective recommendation method. Despite their success in CF, various AI techniques still have to face the data sparsity and cold start problems. Previous works tried to solve these two problems by utilizing auxiliary information, such as social connections among users and meta-data of items. However, they process different types of information separately, leading to information loss. In this work, we propose to utilize Heterogeneous Information Network (HIN), which is a natural and general representation of different types of data, to enhance CF-based recommending methods. HIN-based recommender systems face two problems: how to represent high-level semantics for recommendation and how to fuse the heterogeneous information to recommend. To address these problems, we propose to applying meta-graph to HIN-based RS and solve the information fusion problem with a "matrix factorization (MF) + factorization machine (FM)" framework. For the "MF" part, we obtain user-item similarity matrices from each meta-graph and adopt low-rank matrix approximation to get latent features for both users and items. For the "FM" part, we propose to apply FM with Group lasso (FMG) on the obtained features to simultaneously predict missing ratings and select useful meta-graphs. Experimental results on two large real-world datasets, i.e., Amazon and Yelp, show that our proposed approach is better than that of the state-of-the-art FM and other HIN-based recommending methods.

We propose a novel recommendation method based on tree. With user behavior data, the tree based model can capture user interests from coarse to fine, by traversing nodes top down and make decisions whether to pick up each node to user. Compared to traditional model-based methods like matrix factorization (MF), our tree based model does not have to fetch and estimate each item in the entire set. Instead, candidates are drawn from subsets corresponding to user's high-level interests, which is defined by the tree structure. Meanwhile, finding candidates from the entire corpus brings more novelty than content-based approaches like item-based collaborative filtering.Moreover, in this paper, we show that the tree structure can also act to refine user interests distribution, to benefit both training and prediction. The experimental results in both open dataset and Taobao display advertising dataset indicate that the proposed method outperforms existing methods.

Recommender systems play a crucial role in mitigating the problem of information overload by suggesting users' personalized items or services. The vast majority of traditional recommender systems consider the recommendation procedure as a static process and make recommendations following a fixed strategy. In this paper, we propose a novel recommender system with the capability of continuously improving its strategies during the interactions with users. We model the sequential interactions between users and a recommender system as a Markov Decision Process (MDP) and leverage Reinforcement Learning (RL) to automatically learn the optimal strategies via recommending trial-and-error items and receiving reinforcements of these items from users' feedbacks. In particular, we introduce an online user-agent interacting environment simulator, which can pre-train and evaluate model parameters offline before applying the model online. Moreover, we validate the importance of list-wise recommendations during the interactions between users and agent, and develop a novel approach to incorporate them into the proposed framework LIRD for list-wide recommendations. The experimental results based on a real-world e-commerce dataset demonstrate the effectiveness of the proposed framework.

With the ever-growing volume, complexity and dynamicity of online information, recommender system has been an effective key solution to overcome such information overload. In recent years, deep learning's revolutionary advances in speech recognition, image analysis and natural language processing have gained significant attention. Meanwhile, recent studies also demonstrate its effectiveness in coping with information retrieval and recommendation tasks. Applying deep learning techniques into recommender system has been gaining momentum due to its state-of-the-art performances and high-quality recommendations. In contrast to traditional recommendation models, deep learning provides a better understanding of user's demands, item's characteristics and historical interactions between them. This article aims to provide a comprehensive review of recent research efforts on deep learning based recommender systems towards fostering innovations of recommender system research. A taxonomy of deep learning based recommendation models is presented and used to categorize the surveyed articles. Open problems are identified based on the analytics of the reviewed works and potential solutions discussed.

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