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In this paper we provide a comprehensive introduction to knowledge graphs, which have recently garnered significant attention from both industry and academia in scenarios that require exploiting diverse, dynamic, large-scale collections of data. After a general introduction, we motivate and contrast various graph-based data models and query languages that are used for knowledge graphs. We discuss the roles of schema, identity, and context in knowledge graphs. We explain how knowledge can be represented and extracted using a combination of deductive and inductive techniques. We summarise methods for the creation, enrichment, quality assessment, refinement, and publication of knowledge graphs. We provide an overview of prominent open knowledge graphs and enterprise knowledge graphs, their applications, and how they use the aforementioned techniques. We conclude with high-level future research directions for knowledge graphs.

Knowledge graph completion aims to predict missing relations between entities in a knowledge graph. While many different methods have been proposed, there is a lack of a unifying framework that would lead to state-of-the-art results. Here we develop PathCon, a knowledge graph completion method that harnesses four novel insights to outperform existing methods. PathCon predicts relations between a pair of entities by: (1) Considering the Relational Context of each entity by capturing the relation types adjacent to the entity and modeled through a novel edge-based message passing scheme; (2) Considering the Relational Paths capturing all paths between the two entities; And, (3) adaptively integrating the Relational Context and Relational Path through a learnable attention mechanism. Importantly, (4) in contrast to conventional node-based representations, PathCon represents context and path only using the relation types, which makes it applicable in an inductive setting. Experimental results on knowledge graph benchmarks as well as our newly proposed dataset show that PathCon outperforms state-of-the-art knowledge graph completion methods by a large margin. Finally, PathCon is able to provide interpretable explanations by identifying relations that provide the context and paths that are important for a given predicted relation.

Reasoning is essential for the development of large knowledge graphs, especially for completion, which aims to infer new triples based on existing ones. Both rules and embeddings can be used for knowledge graph reasoning and they have their own advantages and difficulties. Rule-based reasoning is accurate and explainable but rule learning with searching over the graph always suffers from efficiency due to huge search space. Embedding-based reasoning is more scalable and efficient as the reasoning is conducted via computation between embeddings, but it has difficulty learning good representations for sparse entities because a good embedding relies heavily on data richness. Based on this observation, in this paper we explore how embedding and rule learning can be combined together and complement each other's difficulties with their advantages. We propose a novel framework IterE iteratively learning embeddings and rules, in which rules are learned from embeddings with proper pruning strategy and embeddings are learned from existing triples and new triples inferred by rules. Evaluations on embedding qualities of IterE show that rules help improve the quality of sparse entity embeddings and their link prediction results. We also evaluate the efficiency of rule learning and quality of rules from IterE compared with AMIE+, showing that IterE is capable of generating high quality rules more efficiently. Experiments show that iteratively learning embeddings and rules benefit each other during learning and prediction.

Knowledge graph embedding aims to learn distributed representations for entities and relations, and is proven to be effective in many applications. Crossover interactions --- bi-directional effects between entities and relations --- help select related information when predicting a new triple, but haven't been formally discussed before. In this paper, we propose CrossE, a novel knowledge graph embedding which explicitly simulates crossover interactions. It not only learns one general embedding for each entity and relation as most previous methods do, but also generates multiple triple specific embeddings for both of them, named interaction embeddings. We evaluate embeddings on typical link prediction tasks and find that CrossE achieves state-of-the-art results on complex and more challenging datasets. Furthermore, we evaluate embeddings from a new perspective --- giving explanations for predicted triples, which is important for real applications. In this work, an explanation for a triple is regarded as a reliable closed-path between the head and the tail entity. Compared to other baselines, we show experimentally that CrossE, benefiting from interaction embeddings, is more capable of generating reliable explanations to support its predictions.

Explainability and effectiveness are two key aspects for building recommender systems. Prior efforts mostly focus on incorporating side information to achieve better recommendation performance. However, these methods have some weaknesses: (1) prediction of neural network-based embedding methods are hard to explain and debug; (2) symbolic, graph-based approaches (e.g., meta path-based models) require manual efforts and domain knowledge to define patterns and rules, and ignore the item association types (e.g. substitutable and complementary). In this paper, we propose a novel joint learning framework to integrate \textit{induction of explainable rules from knowledge graph} with \textit{construction of a rule-guided neural recommendation model}. The framework encourages two modules to complement each other in generating effective and explainable recommendation: 1) inductive rules, mined from item-centric knowledge graphs, summarize common multi-hop relational patterns for inferring different item associations and provide human-readable explanation for model prediction; 2) recommendation module can be augmented by induced rules and thus have better generalization ability dealing with the cold-start issue. Extensive experiments\footnote{Code and data can be found at: \url{//github.com/THUIR/RuleRec}} show that our proposed method has achieved significant improvements in item recommendation over baselines on real-world datasets. Our model demonstrates robust performance over "noisy" item knowledge graphs, generated by linking item names to related entities.

In this paper, we investigate the practical challenges of using reinforcement learning agents for question-answering over knowledge graphs. We examine the performance metrics used by state-of-the-art systems and determine that they are inadequate. More specifically, they do not evaluate the systems correctly for situations when there is no answer available and thus agents optimized for these metrics are poor at modeling confidence. We introduce a simple new performance metric for evaluating question-answering agents that is more representative of practical usage conditions, and optimize for this metric by extending the binary reward structure used in prior work to a ternary reward structure which also rewards an agent for not answering a question rather than giving an incorrect answer. We show that this can drastically improve the precision of answered questions while only not answering a limited number of questions that were previously answered correctly.

Incorporating knowledge graph (KG) into recommender system is promising in improving the recommendation accuracy and explainability. However, existing methods largely assume that a KG is complete and simply transfer the "knowledge" in KG at the shallow level of entity raw data or embeddings. This may lead to suboptimal performance, since a practical KG can hardly be complete, and it is common that a KG has missing facts, relations, and entities. Thus, we argue that it is crucial to consider the incomplete nature of KG when incorporating it into recommender system. In this paper, we jointly learn the model of recommendation and knowledge graph completion. Distinct from previous KG-based recommendation methods, we transfer the relation information in KG, so as to understand the reasons that a user likes an item. As an example, if a user has watched several movies directed by (relation) the same person (entity), we can infer that the director relation plays a critical role when the user makes the decision, thus help to understand the user's preference at a finer granularity. Technically, we contribute a new translation-based recommendation model, which specially accounts for various preferences in translating a user to an item, and then jointly train it with a KG completion model by combining several transfer schemes. Extensive experiments on two benchmark datasets show that our method outperforms state-of-the-art KG-based recommendation methods. Further analysis verifies the positive effect of joint training on both tasks of recommendation and KG completion, and the advantage of our model in understanding user preference. We publish our project at //github.com/TaoMiner/joint-kg-recommender.

While conversing with chatbots, humans typically tend to ask many questions, a significant portion of which can be answered by referring to large-scale knowledge graphs (KG). While Question Answering (QA) and dialog systems have been studied independently, there is a need to study them closely to evaluate such real-world scenarios faced by bots involving both these tasks. Towards this end, we introduce the task of Complex Sequential QA which combines the two tasks of (i) answering factual questions through complex inferencing over a realistic-sized KG of millions of entities, and (ii) learning to converse through a series of coherently linked QA pairs. Through a labor intensive semi-automatic process, involving in-house and crowdsourced workers, we created a dataset containing around 200K dialogs with a total of 1.6M turns. Further, unlike existing large scale QA datasets which contain simple questions that can be answered from a single tuple, the questions in our dialogs require a larger subgraph of the KG. Specifically, our dataset has questions which require logical, quantitative, and comparative reasoning as well as their combinations. This calls for models which can: (i) parse complex natural language questions, (ii) use conversation context to resolve coreferences and ellipsis in utterances, (iii) ask for clarifications for ambiguous queries, and finally (iv) retrieve relevant subgraphs of the KG to answer such questions. However, our experiments with a combination of state of the art dialog and QA models show that they clearly do not achieve the above objectives and are inadequate for dealing with such complex real world settings. We believe that this new dataset coupled with the limitations of existing models as reported in this paper should encourage further research in Complex Sequential QA.

Many question answering systems over knowledge graphs rely on entity and relation linking components in order to connect the natural language input to the underlying knowledge graph. Traditionally, entity linking and relation linking have been performed either as dependent sequential tasks or as independent parallel tasks. In this paper, we propose a framework called EARL, which performs entity linking and relation linking as a joint task. EARL implements two different solution strategies for which we provide a comparative analysis in this paper: The first strategy is a formalisation of the joint entity and relation linking tasks as an instance of the Generalised Travelling Salesman Problem (GTSP). In order to be computationally feasible, we employ approximate GTSP solvers. The second strategy uses machine learning in order to exploit the connection density between nodes in the knowledge graph. It relies on three base features and re-ranking steps in order to predict entities and relations. We compare the strategies and evaluate them on a dataset with 5000 questions. Both strategies significantly outperform the current state-of-the-art approaches for entity and relation linking.

Although chatbots have been very popular in recent years, they still have some serious weaknesses which limit the scope of their applications. One major weakness is that they cannot learn new knowledge during the conversation process, i.e., their knowledge is fixed beforehand and cannot be expanded or updated during conversation. In this paper, we propose to build a general knowledge learning engine for chatbots to enable them to continuously and interactively learn new knowledge during conversations. As time goes by, they become more and more knowledgeable and better and better at learning and conversation. We model the task as an open-world knowledge base completion problem and propose a novel technique called lifelong interactive learning and inference (LiLi) to solve it. LiLi works by imitating how humans acquire knowledge and perform inference during an interactive conversation. Our experimental results show LiLi is highly promising.