End-to-end speech-to-intent classification has shown its advantage in harvesting information from both text and speech. In this paper, we study a technique to develop such an end-to-end system that supports multiple languages. To overcome the scarcity of multi-lingual speech corpus, we exploit knowledge from a pre-trained multi-lingual natural language processing model. Multi-lingual bidirectional encoder representations from transformers (mBERT) models are trained on multiple languages and hence expected to perform well in the multi-lingual scenario. In this work, we employ a teacher-student learning approach to sufficiently extract information from an mBERT model to train a multi-lingual speech model. In particular, we use synthesized speech generated from an English-Mandarin text corpus for analysis and training of a multi-lingual intent classification model. We also demonstrate that the teacher-student learning approach obtains an improved performance (91.02%) over the traditional end-to-end (89.40%) intent classification approach in a practical multi-lingual scenario.
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We introduce a new language representation model in finance called Financial Embedding Analysis of Sentiment (FinEAS). In financial markets, news and investor sentiment are significant drivers of security prices. Thus, leveraging the capabilities of modern NLP approaches for financial sentiment analysis is a crucial component in identifying patterns and trends that are useful for market participants and regulators. In recent years, methods that use transfer learning from large Transformer-based language models like BERT, have achieved state-of-the-art results in text classification tasks, including sentiment analysis using labelled datasets. Researchers have quickly adopted these approaches to financial texts, but best practices in this domain are not well-established. In this work, we propose a new model for financial sentiment analysis based on supervised fine-tuned sentence embeddings from a standard BERT model. We demonstrate our approach achieves significant improvements in comparison to vanilla BERT, LSTM, and FinBERT, a financial domain specific BERT.
In this paper, we propose a unified pre-training approach called UniSpeech to learn speech representations with both unlabeled and labeled data, in which supervised phonetic CTC learning and phonetically-aware contrastive self-supervised learning are conducted in a multi-task learning manner. The resultant representations can capture information more correlated with phonetic structures and improve the generalization across languages and domains. We evaluate the effectiveness of UniSpeech for cross-lingual representation learning on public CommonVoice corpus. The results show that UniSpeech outperforms self-supervised pretraining and supervised transfer learning for speech recognition by a maximum of 13.4% and 17.8% relative phone error rate reductions respectively (averaged over all testing languages). The transferability of UniSpeech is also demonstrated on a domain-shift speech recognition task, i.e., a relative word error rate reduction of 6% against the previous approach.
In this paper, we study the few-shot multi-label classification for user intent detection. For multi-label intent detection, state-of-the-art work estimates label-instance relevance scores and uses a threshold to select multiple associated intent labels. To determine appropriate thresholds with only a few examples, we first learn universal thresholding experience on data-rich domains, and then adapt the thresholds to certain few-shot domains with a calibration based on nonparametric learning. For better calculation of label-instance relevance score, we introduce label name embedding as anchor points in representation space, which refines representations of different classes to be well-separated from each other. Experiments on two datasets show that the proposed model significantly outperforms strong baselines in both one-shot and five-shot settings.
This paper introduces a semi-supervised contrastive learning framework and its application to text-independent speaker verification. The proposed framework employs generalized contrastive loss (GCL). GCL unifies losses from two different learning frameworks, supervised metric learning and unsupervised contrastive learning, and thus it naturally determines the loss for semi-supervised learning. In experiments, we applied the proposed framework to text-independent speaker verification on the VoxCeleb dataset. We demonstrate that GCL enables the learning of speaker embeddings in three manners, supervised learning, semi-supervised learning, and unsupervised learning, without any changes in the definition of the loss function.
Many tasks in natural language processing can be viewed as multi-label classification problems. However, most of the existing models are trained with the standard cross-entropy loss function and use a fixed prediction policy (e.g., a threshold of 0.5) for all the labels, which completely ignores the complexity and dependencies among different labels. In this paper, we propose a meta-learning method to capture these complex label dependencies. More specifically, our method utilizes a meta-learner to jointly learn the training policies and prediction policies for different labels. The training policies are then used to train the classifier with the cross-entropy loss function, and the prediction policies are further implemented for prediction. Experimental results on fine-grained entity typing and text classification demonstrate that our proposed method can obtain more accurate multi-label classification results.
Most existing approaches to disfluency detection heavily rely on human-annotated data, which is expensive to obtain in practice. To tackle the training data bottleneck, we investigate methods for combining multiple self-supervised tasks-i.e., supervised tasks where data can be collected without manual labeling. First, we construct large-scale pseudo training data by randomly adding or deleting words from unlabeled news data, and propose two self-supervised pre-training tasks: (i) tagging task to detect the added noisy words. (ii) sentence classification to distinguish original sentences from grammatically-incorrect sentences. We then combine these two tasks to jointly train a network. The pre-trained network is then fine-tuned using human-annotated disfluency detection training data. Experimental results on the commonly used English Switchboard test set show that our approach can achieve competitive performance compared to the previous systems (trained using the full dataset) by using less than 1% (1000 sentences) of the training data. Our method trained on the full dataset significantly outperforms previous methods, reducing the error by 21% on English Switchboard.
End-to-end approaches have drawn much attention recently for significantly simplifying the construction of an automatic speech recognition (ASR) system. RNN transducer (RNN-T) is one of the popular end-to-end methods. Previous studies have shown that RNN-T is difficult to train and a very complex training process is needed for a reasonable performance. In this paper, we explore RNN-T for a Chinese large vocabulary continuous speech recognition (LVCSR) task and aim to simplify the training process while maintaining performance. First, a new strategy of learning rate decay is proposed to accelerate the model convergence. Second, we find that adding convolutional layers at the beginning of the network and using ordered data can discard the pre-training process of the encoder without loss of performance. Besides, we design experiments to find a balance among the usage of GPU memory, training circle and model performance. Finally, we achieve 16.9% character error rate (CER) on our test set which is 2% absolute improvement from a strong BLSTM CE system with language model trained on the same text corpus.
Intent classification and slot filling are two essential tasks for natural language understanding. They often suffer from small-scale human-labeled training data, resulting in poor generalization capability, especially for rare words. Recently a new language representation model, BERT (Bidirectional Encoder Representations from Transformers), facilitates pre-training deep bidirectional representations on large-scale unlabeled corpora, and has created state-of-the-art models for a wide variety of natural language processing tasks after simple fine-tuning. However, there has not been much effort on exploring BERT for natural language understanding. In this work, we propose a joint intent classification and slot filling model based on BERT. Experimental results demonstrate that our proposed model achieves significant improvement on intent classification accuracy, slot filling F1, and sentence-level semantic frame accuracy on several public benchmark datasets, compared to the attention-based recurrent neural network models and slot-gated models.
Learning distributed sentence representations is one of the key challenges in natural language processing. Previous work demonstrated that a recurrent neural network (RNNs) based sentence encoder trained on a large collection of annotated natural language inference data, is efficient in the transfer learning to facilitate other related tasks. In this paper, we show that joint learning of multiple tasks results in better generalizable sentence representations by conducting extensive experiments and analysis comparing the multi-task and single-task learned sentence encoders. The quantitative analysis using auxiliary tasks show that multi-task learning helps to embed better semantic information in the sentence representations compared to single-task learning. In addition, we compare multi-task sentence encoders with contextualized word representations and show that combining both of them can further boost the performance of transfer learning.
State-of-the-art speech recognition systems rely on fixed, hand-crafted features such as mel-filterbanks to preprocess the waveform before the training pipeline. In this paper, we study end-to-end systems trained directly from the raw waveform, building on two alternatives for trainable replacements of mel-filterbanks that use a convolutional architecture. The first one is inspired by gammatone filterbanks (Hoshen et al., 2015; Sainath et al, 2015), and the second one by the scattering transform (Zeghidour et al., 2017). We propose two modifications to these architectures and systematically compare them to mel-filterbanks, on the Wall Street Journal dataset. The first modification is the addition of an instance normalization layer, which greatly improves on the gammatone-based trainable filterbanks and speeds up the training of the scattering-based filterbanks. The second one relates to the low-pass filter used in these approaches. These modifications consistently improve performances for both approaches, and remove the need for a careful initialization in scattering-based trainable filterbanks. In particular, we show a consistent improvement in word error rate of the trainable filterbanks relatively to comparable mel-filterbanks. It is the first time end-to-end models trained from the raw signal significantly outperform mel-filterbanks on a large vocabulary task under clean recording conditions.
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