Traditional systems designed for task oriented dialog utilize knowledge present only in structured knowledge sources to generate responses. However, relevant information required to generate responses may also reside in unstructured sources, such as documents. Recent state of the art models such as HyKnow and SeKnow aimed at overcoming these challenges make limiting assumptions about the knowledge sources. For instance, these systems assume that certain types of information, such as a phone number, is always present in a structured knowledge base (KB) while information about aspects such as entrance ticket prices, would always be available in documents. In this paper, we create a modified version of the MutliWOZ-based dataset prepared by SeKnow to demonstrate how current methods have significant degradation in performance when strict assumptions about the source of information are removed. Then, in line with recent work exploiting pre-trained language models, we fine-tune a BART based model using prompts for the tasks of querying knowledge sources, as well as, for response generation, without making assumptions about the information present in each knowledge source. Through a series of experiments, we demonstrate that our model is robust to perturbations to knowledge modality (source of information), and that it can fuse information from structured as well as unstructured knowledge to generate responses.
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Many natural language processing (NLP) tasks rely on labeled data to train machine learning models to achieve high performance. However, data annotation can be a time-consuming and expensive process, especially when the task involves a large amount of data or requires specialized domains. Recently, GPT-3.5 series models have demonstrated remarkable few-shot and zero-shot ability across various NLP tasks. In this paper, we first claim that large language models (LLMs), such as GPT-3.5, can serve as an excellent crowdsourced annotator by providing them with sufficient guidance and demonstrated examples. To make LLMs to be better annotators, we propose a two-step approach, 'explain-then-annotate'. To be more precise, we begin by creating prompts for every demonstrated example, which we subsequently utilize to prompt a LLM to provide an explanation for why the specific ground truth answer/label was chosen for that particular example. Following this, we construct the few-shot chain-of-thought prompt with the self-generated explanation and employ it to annotate the unlabeled data. We conduct experiments on three tasks, including user input and keyword relevance assessment, BoolQ and WiC. The annotation results from GPT-3.5 surpasses those from crowdsourced annotation for user input and keyword relevance assessment. Additionally, for the other two tasks, GPT-3.5 achieves results that are comparable to those obtained through crowdsourced annotation.
Large language models (LLMs) such as ChatGPT and GPT-4 have made significant progress in NLP. However, their ability to memorize, represent, and leverage commonsense knowledge has been a well-known pain point for LLMs. It remains unclear that: (1) Can GPTs effectively answer commonsense questions? (2) Are GPTs knowledgeable in commonsense? (3) Are GPTs aware of the underlying commonsense knowledge for answering a specific question? (4) Can GPTs effectively leverage commonsense for answering questions? To evaluate the above commonsense problems, we conduct a series of experiments to evaluate ChatGPT's commonsense abilities, and the experimental results show that: (1) GPTs can achieve good QA accuracy in commonsense tasks, while they still struggle with certain types of knowledge. (2) ChatGPT is knowledgeable, and can accurately generate most of the commonsense knowledge using knowledge prompts. (3) Despite its knowledge, ChatGPT is an inexperienced commonsense problem solver, which cannot precisely identify the needed commonsense knowledge for answering a specific question, i.e., ChatGPT does not precisely know what commonsense knowledge is required to answer a question. The above findings raise the need to investigate better mechanisms for utilizing commonsense knowledge in LLMs, such as instruction following, better commonsense guidance, etc.
Designing dialog tutors has been challenging as it involves modeling the diverse and complex pedagogical strategies employed by human tutors. Although there have been significant recent advances in neural conversational systems using large language models (LLMs) and growth in available dialog corpora, dialog tutoring has largely remained unaffected by these advances. In this paper, we rigorously analyze various generative language models on two dialog tutoring datasets for language learning using automatic and human evaluations to understand the new opportunities brought by these advances as well as the challenges we must overcome to build models that would be usable in real educational settings. We find that although current approaches can model tutoring in constrained learning scenarios when the number of concepts to be taught and possible teacher strategies are small, they perform poorly in less constrained scenarios. Our human quality evaluation shows that both models and ground-truth annotations exhibit low performance in terms of equitable tutoring, which measures learning opportunities for students and how engaging the dialog is. To understand the behavior of our models in a real tutoring setting, we conduct a user study using expert annotators and find a significantly large number of model reasoning errors in 45% of conversations. Finally, we connect our findings to outline future work.
When it comes to deploying deep vision models, the behavior of these systems must be explicable to ensure confidence in their reliability and fairness. A common approach to evaluate deep learning models is to build a labeled test set with attributes of interest and assess how well it performs. However, creating a balanced test set (i.e., one that is uniformly sampled over all the important traits) is often time-consuming, expensive, and prone to mistakes. The question we try to address is: can we evaluate the sensitivity of deep learning models to arbitrary visual attributes without an annotated test set? This paper argues the case that Zero-shot Model Diagnosis (ZOOM) is possible without the need for a test set nor labeling. To avoid the need for test sets, our system relies on a generative model and CLIP. The key idea is enabling the user to select a set of prompts (relevant to the problem) and our system will automatically search for semantic counterfactual images (i.e., synthesized images that flip the prediction in the case of a binary classifier) using the generative model. We evaluate several visual tasks (classification, key-point detection, and segmentation) in multiple visual domains to demonstrate the viability of our methodology. Extensive experiments demonstrate that our method is capable of producing counterfactual images and offering sensitivity analysis for model diagnosis without the need for a test set.
Making sense of familiar yet new situations typically involves making generalizations about causal schemas, stories that help humans reason about event sequences. Reasoning about events includes identifying cause and effect relations shared across event instances, a process we refer to as causal schema induction. Statistical schema induction systems may leverage structural knowledge encoded in discourse or the causal graphs associated with event meaning, however resources to study such causal structure are few in number and limited in size. In this work, we investigate how to apply schema induction models to the task of knowledge discovery for enhanced search of English-language news texts. To tackle the problem of data scarcity, we present Torquestra, a manually curated dataset of text-graph-schema units integrating temporal, event, and causal structures. We benchmark our dataset on three knowledge discovery tasks, building and evaluating models for each. Results show that systems that harness causal structure are effective at identifying texts sharing similar causal meaning components rather than relying on lexical cues alone. We make our dataset and models available for research purposes.
Task-oriented dialog systems enable users to accomplish tasks using natural language. State-of-the-art systems respond to users in the same way regardless of their personalities, although personalizing dialogues can lead to higher levels of adoption and better user experiences. Building personalized dialog systems is an important, yet challenging endeavor and only a handful of works took on the challenge. Most existing works rely on supervised learning approaches and require laborious and expensive labeled training data for each user profile. Additionally, collecting and labeling data for each user profile is virtually impossible. In this work, we propose a novel framework, P-ToD, to personalize task-oriented dialog systems capable of adapting to a wide range of user profiles in an unsupervised fashion using a zero-shot generalizable reward function. P-ToD uses a pre-trained GPT-2 as a backbone model and works in three phases. Phase one performs task-specific training. Phase two kicks off unsupervised personalization by leveraging the proximal policy optimization algorithm that performs policy gradients guided by the zero-shot generalizable reward function. Our novel reward function can quantify the quality of the generated responses even for unseen profiles. The optional final phase fine-tunes the personalized model using a few labeled training examples. We conduct extensive experimental analysis using the personalized bAbI dialogue benchmark for five tasks and up to 180 diverse user profiles. The experimental results demonstrate that P-ToD, even when it had access to zero labeled examples, outperforms state-of-the-art supervised personalization models and achieves competitive performance on BLEU and ROUGE metrics when compared to a strong fully-supervised GPT-2 baseline
Knowledge plays a critical role in artificial intelligence. Recently, the extensive success of pre-trained language models (PLMs) has raised significant attention about how knowledge can be acquired, maintained, updated and used by language models. Despite the enormous amount of related studies, there still lacks a unified view of how knowledge circulates within language models throughout the learning, tuning, and application processes, which may prevent us from further understanding the connections between current progress or realizing existing limitations. In this survey, we revisit PLMs as knowledge-based systems by dividing the life circle of knowledge in PLMs into five critical periods, and investigating how knowledge circulates when it is built, maintained and used. To this end, we systematically review existing studies of each period of the knowledge life cycle, summarize the main challenges and current limitations, and discuss future directions.
Answering questions that require reading texts in an image is challenging for current models. One key difficulty of this task is that rare, polysemous, and ambiguous words frequently appear in images, e.g., names of places, products, and sports teams. To overcome this difficulty, only resorting to pre-trained word embedding models is far from enough. A desired model should utilize the rich information in multiple modalities of the image to help understand the meaning of scene texts, e.g., the prominent text on a bottle is most likely to be the brand. Following this idea, we propose a novel VQA approach, Multi-Modal Graph Neural Network (MM-GNN). It first represents an image as a graph consisting of three sub-graphs, depicting visual, semantic, and numeric modalities respectively. Then, we introduce three aggregators which guide the message passing from one graph to another to utilize the contexts in various modalities, so as to refine the features of nodes. The updated nodes have better features for the downstream question answering module. Experimental evaluations show that our MM-GNN represents the scene texts better and obviously facilitates the performances on two VQA tasks that require reading scene texts.
As a crucial component in task-oriented dialog systems, the Natural Language Generation (NLG) module converts a dialog act represented in a semantic form into a response in natural language. The success of traditional template-based or statistical models typically relies on heavily annotated data, which is infeasible for new domains. Therefore, it is pivotal for an NLG system to generalize well with limited labelled data in real applications. To this end, we present FewShotWoz, the first NLG benchmark to simulate the few-shot learning setting in task-oriented dialog systems. Further, we develop the SC-GPT model. It is pre-trained on a large set of annotated NLG corpus to acquire the controllable generation ability, and fine-tuned with only a few domain-specific labels to adapt to new domains. Experiments on FewShotWoz and the large Multi-Domain-WOZ datasets show that the proposed SC-GPT significantly outperforms existing methods, measured by various automatic metrics and human evaluations.
Reasoning with knowledge expressed in natural language and Knowledge Bases (KBs) is a major challenge for Artificial Intelligence, with applications in machine reading, dialogue, and question answering. General neural architectures that jointly learn representations and transformations of text are very data-inefficient, and it is hard to analyse their reasoning process. These issues are addressed by end-to-end differentiable reasoning systems such as Neural Theorem Provers (NTPs), although they can only be used with small-scale symbolic KBs. In this paper we first propose Greedy NTPs (GNTPs), an extension to NTPs addressing their complexity and scalability limitations, thus making them applicable to real-world datasets. This result is achieved by dynamically constructing the computation graph of NTPs and including only the most promising proof paths during inference, thus obtaining orders of magnitude more efficient models. Then, we propose a novel approach for jointly reasoning over KBs and textual mentions, by embedding logic facts and natural language sentences in a shared embedding space. We show that GNTPs perform on par with NTPs at a fraction of their cost while achieving competitive link prediction results on large datasets, providing explanations for predictions, and inducing interpretable models. Source code, datasets, and supplementary material are available online at //github.com/uclnlp/gntp.
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