ChatGPT is a powerful large language model (LLM) that has made remarkable progress in natural language understanding. Nevertheless, the performance and limitations of the model still need to be extensively evaluated. As ChatGPT covers resources such as Wikipedia and supports natural language question answering, it has garnered attention as a potential replacement for traditional knowledge based question answering (KBQA) models. Complex question answering is a challenge task of KBQA, which comprehensively tests the ability of models in semantic parsing and reasoning. To assess the performance of ChatGPT as a question answering system (QAS) using its own knowledge, we present a framework that evaluates its ability to answer complex questions. Our approach involves categorizing the potential features of complex questions and describing each test question with multiple labels to identify combinatorial reasoning. Following the black-box testing specifications of CheckList proposed by Ribeiro et.al, we develop an evaluation method to measure the functionality and reliability of ChatGPT in reasoning for answering complex questions. We use the proposed framework to evaluate the performance of ChatGPT in question answering on 8 real-world KB-based CQA datasets, including 6 English and 2 multilingual datasets, with a total of approximately 190,000 test cases. We compare the evaluation results of ChatGPT, GPT-3.5, GPT-3, and FLAN-T5 to identify common long-term problems in LLMs. The dataset and code are available at //github.com/tan92hl/Complex-Question-Answering-Evaluation-of-ChatGPT.
Large Language Models (LLMs) have recently demonstrated exceptional performance in various Natural Language Processing (NLP) tasks. They have also shown the ability to perform chain-of-thought (CoT) reasoning to solve complex problems. Recent studies have explored CoT reasoning in complex multimodal scenarios, such as the science question answering task, by fine-tuning multimodal models with high-quality human-annotated CoT rationales. However, collecting high-quality COT rationales is usually time-consuming and costly. Besides, the annotated rationales are hardly accurate due to the redundant information involved or the essential information missed. To address these issues, we propose a novel method termed \emph{T-SciQ} that aims at teaching science question answering with LLM signals. The T-SciQ approach generates high-quality CoT rationales as teaching signals and is advanced to train much smaller models to perform CoT reasoning in complex modalities. Additionally, we introduce a novel data mixing strategy to produce more effective teaching data samples for simple and complex science question answer problems. Extensive experimental results show that our T-SciQ method achieves a new state-of-the-art performance on the ScienceQA benchmark, with an accuracy of 96.18%. Moreover, our approach outperforms the most powerful fine-tuned baseline by 4.5%.
Harnessing logical reasoning ability is a comprehensive natural language understanding endeavor. With the release of Generative Pretrained Transformer 4 (GPT-4), highlighted as "advanced" at reasoning tasks, we are eager to learn the GPT-4 performance on various logical reasoning tasks. This report analyses multiple logical reasoning datasets, with popular benchmarks like LogiQA and ReClor, and newly-released datasets like AR-LSAT. We test the multi-choice reading comprehension and natural language inference tasks with benchmarks requiring logical reasoning. We further construct a logical reasoning out-of-distribution dataset to investigate the robustness of ChatGPT and GPT-4. We also make a performance comparison between ChatGPT and GPT-4. Experiment results show that ChatGPT performs significantly better than the RoBERTa fine-tuning method on most logical reasoning benchmarks. With early access to the GPT-4 API we are able to conduct intense experiments on the GPT-4 model. The results show GPT-4 yields even higher performance on most logical reasoning datasets. Among benchmarks, ChatGPT and GPT-4 do relatively well on well-known datasets like LogiQA and ReClor. However, the performance drops significantly when handling newly released and out-of-distribution datasets. Logical reasoning remains challenging for ChatGPT and GPT-4, especially on out-of-distribution and natural language inference datasets. We release the prompt-style logical reasoning datasets as a benchmark suite and name it LogiEval.
With the wide application of Large Language Models (LLMs) such as ChatGPT, how to make the contents generated by LLM accurate and credible becomes very important, especially in complex knowledge-intensive tasks. In this paper, we propose a novel framework called Search-in-the-Chain (SearChain) to improve the accuracy, credibility and traceability of LLM-generated content for multi-hop question answering, which is a typical complex knowledge-intensive task. SearChain is a framework that deeply integrates LLM and information retrieval (IR). In SearChain, LLM constructs a chain-of-query, which is the decomposition of the multi-hop question. Each node of the chain is a query-answer pair consisting of an IR-oriented query and the answer generated by LLM for this query. IR verifies, completes, and traces the information of each node of the chain, so as to guide LLM to construct the correct chain-of-query, and finally answer the multi-hop question. SearChain makes LLM change from trying to give a answer to trying to construct the chain-of-query when faced with the multi-hop question, which can stimulate the knowledge-reasoning ability and provides the interface for IR to be deeply involved in reasoning process of LLM. IR interacts with each node of chain-of-query of LLM. It verifies the information of the node and provides the unknown knowledge to LLM, which ensures the accuracy of the whole chain in the process of LLM generating the answer. Besides, the contents returned by LLM to the user include not only the final answer but also the reasoning process for the question, that is, the chain-of-query and the supporting documents retrieved by IR for each node of the chain, which improves the credibility and traceability of the contents generated by LLM. Experimental results show SearChain outperforms related baselines on four multi-hop question-answering datasets.
Question answering over knowledge bases is considered a difficult problem due to the challenge of generalizing to a wide variety of possible natural language questions. Additionally, the heterogeneity of knowledge base schema items between different knowledge bases often necessitates specialized training for different knowledge base question-answering (KBQA) datasets. To handle questions over diverse KBQA datasets with a unified training-free framework, we propose KB-BINDER, which for the first time enables few-shot in-context learning over KBQA tasks. Firstly, KB-BINDER leverages large language models like Codex to generate logical forms as the draft for a specific question by imitating a few demonstrations. Secondly, KB-BINDER grounds on the knowledge base to bind the generated draft to an executable one with BM25 score matching. The experimental results on four public heterogeneous KBQA datasets show that KB-BINDER can achieve a strong performance with only a few in-context demonstrations. Especially on GraphQA and 3-hop MetaQA, KB-BINDER can even outperform the state-of-the-art trained models. On GrailQA and WebQSP, our model is also on par with other fully-trained models. We believe KB-BINDER can serve as an important baseline for future research. Our code is available at //github.com/ltl3A87/KB-BINDER.
Knowledge base question answering (KBQA) is a challenging task that aims to retrieve correct answers from large-scale knowledge bases. Existing attempts primarily focus on entity representation and final answer reasoning, which results in limited supervision for this task. Moreover, the relations, which empirically determine the reasoning path selection, are not fully considered in recent advancements. In this study, we propose a novel framework, RE-KBQA, that utilizes relations in the knowledge base to enhance entity representation and introduce additional supervision. We explore guidance from relations in three aspects, including (1) distinguishing similar entities by employing a variational graph auto-encoder to learn relation importance; (2) exploring extra supervision by predicting relation distributions as soft labels with a multi-task scheme; (3) designing a relation-guided re-ranking algorithm for post-processing. Experimental results on two benchmark datasets demonstrate the effectiveness and superiority of our framework, improving the F1 score by 5.7% from 40.5 to 46.3 on CWQ and 5.8% from 62.8 to 68.5 on WebQSP, better or on par with state-of-the-art methods.
Product question answering (PQA), aiming to automatically provide instant responses to customer's questions in E-Commerce platforms, has drawn increasing attention in recent years. Compared with typical QA problems, PQA exhibits unique challenges such as the subjectivity and reliability of user-generated contents in E-commerce platforms. Therefore, various problem settings and novel methods have been proposed to capture these special characteristics. In this paper, we aim to systematically review existing research efforts on PQA. Specifically, we categorize PQA studies into four problem settings in terms of the form of provided answers. We analyze the pros and cons, as well as present existing datasets and evaluation protocols for each setting. We further summarize the most significant challenges that characterize PQA from general QA applications and discuss their corresponding solutions. Finally, we conclude this paper by providing the prospect on several future directions.
Knowledge enhanced pre-trained language models (K-PLMs) are shown to be effective for many public tasks in the literature but few of them have been successfully applied in practice. To address this problem, we propose K-AID, a systematic approach that includes a low-cost knowledge acquisition process for acquiring domain knowledge, an effective knowledge infusion module for improving model performance, and a knowledge distillation component for reducing the model size and deploying K-PLMs on resource-restricted devices (e.g., CPU) for real-world application. Importantly, instead of capturing entity knowledge like the majority of existing K-PLMs, our approach captures relational knowledge, which contributes to better-improving sentence-level text classification and text matching tasks that play a key role in question answering (QA). We conducted a set of experiments on five text classification tasks and three text matching tasks from three domains, namely E-commerce, Government, and Film&TV, and performed online A/B tests in E-commerce. Experimental results show that our approach is able to achieve substantial improvement on sentence-level question answering tasks and bring beneficial business value in industrial settings.
Knowledge base question answering (KBQA) aims to answer a question over a knowledge base (KB). Recently, a large number of studies focus on semantically or syntactically complicated questions. In this paper, we elaborately summarize the typical challenges and solutions for complex KBQA. We begin with introducing the background about the KBQA task. Next, we present the two mainstream categories of methods for complex KBQA, namely semantic parsing-based (SP-based) methods and information retrieval-based (IR-based) methods. We then review the advanced methods comprehensively from the perspective of the two categories. Specifically, we explicate their solutions to the typical challenges. Finally, we conclude and discuss some promising directions for future research.
Multi-relation Question Answering is a challenging task, due to the requirement of elaborated analysis on questions and reasoning over multiple fact triples in knowledge base. In this paper, we present a novel model called Interpretable Reasoning Network that employs an interpretable, hop-by-hop reasoning process for question answering. The model dynamically decides which part of an input question should be analyzed at each hop; predicts a relation that corresponds to the current parsed results; utilizes the predicted relation to update the question representation and the state of the reasoning process; and then drives the next-hop reasoning. Experiments show that our model yields state-of-the-art results on two datasets. More interestingly, the model can offer traceable and observable intermediate predictions for reasoning analysis and failure diagnosis.
We introduce the first system towards the novel task of answering complex multisentence recommendation questions in the tourism domain. Our solution uses a pipeline of two modules: question understanding and answering. For question understanding, we define an SQL-like query language that captures the semantic intent of a question; it supports operators like subset, negation, preference and similarity, which are often found in recommendation questions. We train and compare traditional CRFs as well as bidirectional LSTM-based models for converting a question to its semantic representation. We extend these models to a semisupervised setting with partially labeled sequences gathered through crowdsourcing. We find that our best model performs semi-supervised training of BiDiLSTM+CRF with hand-designed features and CCM(Chang et al., 2007) constraints. Finally, in an end to end QA system, our answering component converts our question representation into queries fired on underlying knowledge sources. Our experiments on two different answer corpora demonstrate that our system can significantly outperform baselines with up to 20 pt higher accuracy and 17 pt higher recall.