Virtual Mental Health Assistants (VMHAs) have become a prevalent method for receiving mental health counseling in the digital healthcare space. An assistive counseling conversation commences with natural open-ended topics to familiarize the client with the environment and later converges into more fine-grained domain-specific topics. Unlike other conversational systems, which are categorized as open-domain or task-oriented systems, VMHAs possess a hybrid conversational flow. These counseling bots need to comprehend various aspects of the conversation, such as dialogue-acts, intents, etc., to engage the client in an effective conversation. Although the surge in digital health research highlights applications of many general-purpose response generation systems, they are barely suitable in the mental health domain -- the prime reason is the lack of understanding in mental health counseling. Moreover, in general, dialogue-act guided response generators are either limited to a template-based paradigm or lack appropriate semantics. To this end, we propose READER -- a REsponse-Act guided reinforced Dialogue genERation model for the mental health counseling conversations. READER is built on transformer to jointly predict a potential dialogue-act d(t+1) for the next utterance (aka response-act) and to generate an appropriate response u(t+1). Through the transformer-reinforcement-learning (TRL) with Proximal Policy Optimization (PPO), we guide the response generator to abide by d(t+1) and ensure the semantic richness of the responses via BERTScore in our reward computation. We evaluate READER on HOPE, a benchmark counseling conversation dataset and observe that it outperforms several baselines across several evaluation metrics -- METEOR, ROUGE, and BERTScore. We also furnish extensive qualitative and quantitative analyses on results, including error analysis, human evaluation, etc.
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Online mental health communities (OMHCs) are an effective and accessible channel to give and receive social support for individuals with mental and emotional issues. However, a key challenge on these platforms is finding suitable partners to interact with given that mechanisms to match users are currently underdeveloped. In this paper, we collaborate with one of the world's largest OMHC to develop an agent-based simulation framework and explore the trade-offs in different matching algorithms. The simulation framework allows us to compare current mechanisms and new algorithmic matching policies on the platform, and observe their differing effects on a variety of outcome metrics. Our findings include that usage of the deferred-acceptance algorithm can significantly better the experiences of support-seekers in one-on-one chats while maintaining low waiting time. We note key design considerations that agent-based modeling reveals in the OMHC context, including the potential benefits of algorithmic matching on marginalized communities.
The olfactory search POMDP (partially observable Markov decision process) is a sequential decision-making problem designed to mimic the task faced by insects searching for a source of odor in turbulence, and its solutions have applications to sniffer robots. As exact solutions are out of reach, the challenge consists in finding the best possible approximate solutions while keeping the computational cost reasonable. We provide a quantitative benchmarking of a solver based on deep reinforcement learning against traditional POMDP approximate solvers. We show that deep reinforcement learning is a competitive alternative to standard methods, in particular to generate lightweight policies suitable for robots.
In this survey, we review methods that retrieve multimodal knowledge to assist and augment generative models. This group of works focuses on retrieving grounding contexts from external sources, including images, codes, tables, graphs, and audio. As multimodal learning and generative AI have become more and more impactful, such retrieval augmentation offers a promising solution to important concerns such as factuality, reasoning, interpretability, and robustness. We provide an in-depth review of retrieval-augmented generation in different modalities and discuss potential future directions. As this is an emerging field, we continue to add new papers and methods.
Federated learning (FL) has become a popular tool for solving traditional Reinforcement Learning (RL) tasks. The multi-agent structure addresses the major concern of data-hungry in traditional RL, while the federated mechanism protects the data privacy of individual agents. However, the federated mechanism also exposes the system to poisoning by malicious agents that can mislead the trained policy. Despite the advantage brought by FL, the vulnerability of Federated Reinforcement Learning (FRL) has not been well-studied before. In this work, we propose the first general framework to characterize FRL poisoning as an optimization problem constrained by a limited budget and design a poisoning protocol that can be applied to policy-based FRL and extended to FRL with actor-critic as a local RL algorithm by training a pair of private and public critics. We also discuss a conventional defense strategy inherited from FL to mitigate this risk. We verify our poisoning effectiveness by conducting extensive experiments targeting mainstream RL algorithms and over various RL OpenAI Gym environments covering a wide range of difficulty levels. Our results show that our proposed defense protocol is successful in most cases but is not robust under complicated environments. Our work provides new insights into the vulnerability of FL in RL training and poses additional challenges for designing robust FRL algorithms.
The COVID-19 pandemic has highlighted the importance of supply chains and the role of digital management to react to dynamic changes in the environment. In this work, we focus on developing dynamic inventory ordering policies for a multi-echelon, i.e. multi-stage, supply chain. Traditional inventory optimization methods aim to determine a static reordering policy. Thus, these policies are not able to adjust to dynamic changes such as those observed during the COVID-19 crisis. On the other hand, conventional strategies offer the advantage of being interpretable, which is a crucial feature for supply chain managers in order to communicate decisions to their stakeholders. To address this limitation, we propose an interpretable reinforcement learning approach that aims to be as interpretable as the traditional static policies while being as flexible and environment-agnostic as other deep learning-based reinforcement learning solutions. We propose to use Neural Additive Models as an interpretable dynamic policy of a reinforcement learning agent, showing that this approach is competitive with a standard full connected policy. Finally, we use the interpretability property to gain insights into a complex ordering strategy for a simple, linear three-echelon inventory supply chain.
Users interact with text, image, code, or other editors on a daily basis. However, machine learning models are rarely trained in the settings that reflect the interactivity between users and their editor. This is understandable as training AI models with real users is not only slow and costly, but what these models learn may be specific to user interface design choices. Unfortunately, this means most of the research on text, code, and image generation has focused on non-interactive settings, whereby the model is expected to get everything right without accounting for any input from a user who may be willing to help. We introduce a new Interactive Text Generation task that allows training generation models interactively without the costs of involving real users, by using user simulators that provide edits that guide the model towards a given target text. We train our interactive models using Imitation Learning, and our experiments against competitive non-interactive generation models show that models trained interactively are superior to their non-interactive counterparts, even when all models are given the same budget of user inputs or edits.
While generative modeling has been ubiquitous in natural language processing and computer vision, its application to image retrieval remains unexplored. In this paper, we recast image retrieval as a form of generative modeling by employing a sequence-to-sequence model, contributing to the current unified theme. Our framework, IRGen, is a unified model that enables end-to-end differentiable search, thus achieving superior performance thanks to direct optimization. While developing IRGen we tackle the key technical challenge of converting an image into quite a short sequence of semantic units in order to enable efficient and effective retrieval. Empirical experiments demonstrate that our model yields significant improvement over three commonly used benchmarks, for example, 22.9\% higher than the best baseline method in precision@10 on In-shop dataset with comparable recall@10 score.
Currently, there is a significant amount of research being conducted in the field of artificial intelligence to improve the explainability and interpretability of deep learning models. It is found that if end-users understand the reason for the production of some output, it is easier to trust the system. Recommender systems are one example of systems that great efforts have been conducted to make their output more explainable. One method for producing a more explainable output is using counterfactual reasoning, which involves altering minimal features to generate a counterfactual item that results in changing the output of the system. This process allows the identification of input features that have a significant impact on the desired output, leading to effective explanations. In this paper, we present a method for generating counterfactual explanations for both tabular and textual features. We evaluated the performance of our proposed method on three real-world datasets and demonstrated a +5\% improvement on finding effective features (based on model-based measures) compared to the baseline method.
Data processing and analytics are fundamental and pervasive. Algorithms play a vital role in data processing and analytics where many algorithm designs have incorporated heuristics and general rules from human knowledge and experience to improve their effectiveness. Recently, reinforcement learning, deep reinforcement learning (DRL) in particular, is increasingly explored and exploited in many areas because it can learn better strategies in complicated environments it is interacting with than statically designed algorithms. Motivated by this trend, we provide a comprehensive review of recent works focusing on utilizing DRL to improve data processing and analytics. First, we present an introduction to key concepts, theories, and methods in DRL. Next, we discuss DRL deployment on database systems, facilitating data processing and analytics in various aspects, including data organization, scheduling, tuning, and indexing. Then, we survey the application of DRL in data processing and analytics, ranging from data preparation, natural language processing to healthcare, fintech, etc. Finally, we discuss important open challenges and future research directions of using DRL in data processing and analytics.
We present MILABOT: a deep reinforcement learning chatbot developed by the Montreal Institute for Learning Algorithms (MILA) for the Amazon Alexa Prize competition. MILABOT is capable of conversing with humans on popular small talk topics through both speech and text. The system consists of an ensemble of natural language generation and retrieval models, including neural network and template-based models. By applying reinforcement learning to crowdsourced data and real-world user interactions, the system has been trained to select an appropriate response from the models in its ensemble. The system has been evaluated through A/B testing with real-world users, where it performed significantly better than other systems. The results highlight the potential of coupling ensemble systems with deep reinforcement learning as a fruitful path for developing real-world, open-domain conversational agents.
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