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In this paper, we introduce new formal methods and provide empirical evidence to highlight a unique safety concern prevalent in reinforcement learning (RL)-based recommendation algorithms -- 'user tampering.' User tampering is a situation where an RL-based recommender system may manipulate a media user's opinions through its suggestions as part of a policy to maximize long-term user engagement. We use formal techniques from causal modeling to critically analyze prevailing solutions proposed in the literature for implementing scalable RL-based recommendation systems, and we observe that these methods do not adequately prevent user tampering. Moreover, we evaluate existing mitigation strategies for reward tampering issues, and show that these methods are insufficient in addressing the distinct phenomenon of user tampering within the context of recommendations. We further reinforce our findings with a simulation study of an RL-based recommendation system focused on the dissemination of political content. Our study shows that a Q-learning algorithm consistently learns to exploit its opportunities to polarize simulated users with its early recommendations in order to have more consistent success with subsequent recommendations that align with this induced polarization. Our findings emphasize the necessity for developing safer RL-based recommendation systems and suggest that achieving such safety would require a fundamental shift in the design away from the approaches we have seen in the recent literature.

Owing to the nature of privacy protection, federated recommender systems (FedRecs) have garnered increasing interest in the realm of on-device recommender systems. However, most existing FedRecs only allow participating clients to collaboratively train a recommendation model of the same public parameter size. Training a model of the same size for all clients can lead to suboptimal performance since clients possess varying resources. For example, clients with limited training data may prefer to train a smaller recommendation model to avoid excessive data consumption, while clients with sufficient data would benefit from a larger model to achieve higher recommendation accuracy. To address the above challenge, this paper introduces HeteFedRec, a novel FedRec framework that enables the assignment of personalized model sizes to participants. In HeteFedRec, we present a heterogeneous recommendation model aggregation strategy, including a unified dual-task learning mechanism and a dimensional decorrelation regularization, to allow knowledge aggregation among recommender models of different sizes. Additionally, a relation-based ensemble knowledge distillation method is proposed to effectively distil knowledge from heterogeneous item embeddings. Extensive experiments conducted on three real-world recommendation datasets demonstrate the effectiveness and efficiency of HeteFedRec in training federated recommender systems under heterogeneous settings.

Recommendation systems rely on user-provided data to learn about item quality and provide personalized recommendations. An implicit assumption when aggregating ratings into item quality is that ratings are strong indicators of item quality. In this work, we test this assumption using data collected from a music discovery application. Our study focuses on two factors that cause rating inflation: heterogeneous user rating behavior and the dynamics of personalized recommendations. We show that user rating behavior substantially varies by user, leading to item quality estimates that reflect the users who rated an item more than the item quality itself. Additionally, items that are more likely to be shown via personalized recommendations can experience a substantial increase in their exposure and potential bias toward them. To mitigate these effects, we analyze the results of a randomized controlled trial in which the rating interface was modified. The test resulted in a substantial improvement in user rating behavior and a reduction in item quality inflation. These findings highlight the importance of carefully considering the assumptions underlying recommendation systems and designing interfaces that encourage accurate rating behavior.

Recommender systems are a ubiquitous feature of online platforms. Increasingly, they are explicitly tasked with increasing users' long-term satisfaction. In this context, we study a content exploration task, which we formalize as a multi-armed bandit problem with delayed rewards. We observe that there is an apparent trade-off in choosing the learning signal: Waiting for the full reward to become available might take several weeks, hurting the rate at which learning happens, whereas measuring short-term proxy rewards reflects the actual long-term goal only imperfectly. We address this challenge in two steps. First, we develop a predictive model of delayed rewards that incorporates all information obtained to date. Full observations as well as partial (short or medium-term) outcomes are combined through a Bayesian filter to obtain a probabilistic belief. Second, we devise a bandit algorithm that takes advantage of this new predictive model. The algorithm quickly learns to identify content aligned with long-term success by carefully balancing exploration and exploitation. We apply our approach to a podcast recommendation problem, where we seek to identify shows that users engage with repeatedly over two months. We empirically validate that our approach results in substantially better performance compared to approaches that either optimize for short-term proxies, or wait for the long-term outcome to be fully realized.

Deep neural network based recommendation systems have achieved great success as information filtering techniques in recent years. However, since model training from scratch requires sufficient data, deep learning-based recommendation methods still face the bottlenecks of insufficient data and computational inefficiency. Meta-learning, as an emerging paradigm that learns to improve the learning efficiency and generalization ability of algorithms, has shown its strength in tackling the data sparsity issue. Recently, a growing number of studies on deep meta-learning based recommenddation systems have emerged for improving the performance under recommendation scenarios where available data is limited, e.g. user cold-start and item cold-start. Therefore, this survey provides a timely and comprehensive overview of current deep meta-learning based recommendation methods. Specifically, we propose a taxonomy to discuss existing methods according to recommendation scenarios, meta-learning techniques, and meta-knowledge representations, which could provide the design space for meta-learning based recommendation methods. For each recommendation scenario, we further discuss technical details about how existing methods apply meta-learning to improve the generalization ability of recommendation models. Finally, we also point out several limitations in current research and highlight some promising directions for future research in this area.

Neural architecture-based recommender systems have achieved tremendous success in recent years. However, when dealing with highly sparse data, they still fall short of expectation. Self-supervised learning (SSL), as an emerging technique to learn with unlabeled data, recently has drawn considerable attention in many fields. There is also a growing body of research proceeding towards applying SSL to recommendation for mitigating the data sparsity issue. In this survey, a timely and systematical review of the research efforts on self-supervised recommendation (SSR) is presented. Specifically, we propose an exclusive definition of SSR, on top of which we build a comprehensive taxonomy to divide existing SSR methods into four categories: contrastive, generative, predictive, and hybrid. For each category, the narrative unfolds along its concept and formulation, the involved methods, and its pros and cons. Meanwhile, to facilitate the development and evaluation of SSR models, we release an open-source library SELFRec, which incorporates multiple benchmark datasets and evaluation metrics, and has implemented a number of state-of-the-art SSR models for empirical comparison. Finally, we shed light on the limitations in the current research and outline the future research directions.

Click-through rate (CTR) prediction plays a critical role in recommender systems and online advertising. The data used in these applications are multi-field categorical data, where each feature belongs to one field. Field information is proved to be important and there are several works considering fields in their models. In this paper, we proposed a novel approach to model the field information effectively and efficiently. The proposed approach is a direct improvement of FwFM, and is named as Field-matrixed Factorization Machines (FmFM, or $FM^2$). We also proposed a new explanation of FM and FwFM within the FmFM framework, and compared it with the FFM. Besides pruning the cross terms, our model supports field-specific variable dimensions of embedding vectors, which acts as soft pruning. We also proposed an efficient way to minimize the dimension while keeping the model performance. The FmFM model can also be optimized further by caching the intermediate vectors, and it only takes thousands of floating-point operations (FLOPs) to make a prediction. Our experiment results show that it can out-perform the FFM, which is more complex. The FmFM model's performance is also comparable to DNN models which require much more FLOPs in runtime.

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due to inherent shortcomings: (a) What exactly does a user like? (b) Why does a user like an item? The shortcomings are due to the way that static models learn user preference, i.e., without explicit instructions and active feedback from users. The recent rise of conversational recommender systems (CRSs) changes this situation fundamentally. In a CRS, users and the system can dynamically communicate through natural language interactions, which provide unprecedented opportunities to explicitly obtain the exact preference of users. Considerable efforts, spread across disparate settings and applications, have been put into developing CRSs. Existing models, technologies, and evaluation methods for CRSs are far from mature. In this paper, we provide a systematic review of the techniques used in current CRSs. We summarize the key challenges of developing CRSs into five directions: (1) Question-based user preference elicitation. (2) Multi-turn conversational recommendation strategies. (3) Dialogue understanding and generation. (4) Exploitation-exploration trade-offs. (5) Evaluation and user simulation. These research directions involve multiple research fields like information retrieval (IR), natural language processing (NLP), and human-computer interaction (HCI). Based on these research directions, we discuss some future challenges and opportunities. We provide a road map for researchers from multiple communities to get started in this area. We hope this survey helps to identify and address challenges in CRSs and inspire future research.

Recommender systems play a fundamental role in web applications in filtering massive information and matching user interests. While many efforts have been devoted to developing more effective models in various scenarios, the exploration on the explainability of recommender systems is running behind. Explanations could help improve user experience and discover system defects. In this paper, after formally introducing the elements that are related to model explainability, we propose a novel explainable recommendation model through improving the transparency of the representation learning process. Specifically, to overcome the representation entangling problem in traditional models, we revise traditional graph convolution to discriminate information from different layers. Also, each representation vector is factorized into several segments, where each segment relates to one semantic aspect in data. Different from previous work, in our model, factor discovery and representation learning are simultaneously conducted, and we are able to handle extra attribute information and knowledge. In this way, the proposed model can learn interpretable and meaningful representations for users and items. Unlike traditional methods that need to make a trade-off between explainability and effectiveness, the performance of our proposed explainable model is not negatively affected after considering explainability. Finally, comprehensive experiments are conducted to validate the performance of our model as well as explanation faithfulness.

To solve the information explosion problem and enhance user experience in various online applications, recommender systems have been developed to model users preferences. Although numerous efforts have been made toward more personalized recommendations, recommender systems still suffer from several challenges, such as data sparsity and cold start. In recent years, generating recommendations with the knowledge graph as side information has attracted considerable interest. Such an approach can not only alleviate the abovementioned issues for a more accurate recommendation, but also provide explanations for recommended items. In this paper, we conduct a systematical survey of knowledge graph-based recommender systems. We collect recently published papers in this field and summarize them from two perspectives. On the one hand, we investigate the proposed algorithms by focusing on how the papers utilize the knowledge graph for accurate and explainable recommendation. On the other hand, we introduce datasets used in these works. Finally, we propose several potential research directions in this field.