An emotional support conversation system aims to alleviate users' emotional distress and assist them in addressing their challenges. To generate supportive responses, it is critical to consider multiple factors such as empathy, support strategies, and response coherence, as established in prior methods. Nonetheless, previous models occasionally generate unhelpful responses, which intend to provide support but display counterproductive effects. According to psychology and communication theories, poor performance in just one contributing factor might cause a response to be unhelpful. From the model training perspective, since these models have not been exposed to unhelpful responses during their training phase, they are unable to distinguish if the tokens they generate might result in unhelpful responses during inference. To address this issue, we introduce a novel model-agnostic framework named mitigating unhelpfulness with multifaceted AI feedback for emotional support (Muffin). Specifically, Muffin employs a multifaceted AI feedback module to assess the helpfulness of responses generated by a specific model with consideration of multiple factors. Using contrastive learning, it then reduces the likelihood of the model generating unhelpful responses compared to the helpful ones. Experimental results demonstrate that Muffin effectively mitigates the generation of unhelpful responses while slightly increasing response fluency and relevance.
We present a novel approach that aims to address both safety and stability of a haptic teleoperation system within a framework of Haptic Shared Autonomy (HSA). We use Control Barrier Functions (CBFs) to generate the control input that follows the user's input as closely as possible while guaranteeing safety. In the context of stability of the human-in-the-loop system, we limit the force feedback perceived by the user via a small $L_2$-gain, which is achieved by limiting the control and the force feedback via a differential constraint. Specifically, with the property of HSA, we propose two pathways to design the control and the force feedback: Sequential Control Force (SCF) and Joint Control Force (JCF). Both designs can achieve safety and stability but with different responses to the user's commands. We conducted experimental simulations to evaluate and investigate the properties of the designed methods. We also tested the proposed method on a physical quadrotor UAV and a haptic interface.
Earth observation (EO) applications involving complex and heterogeneous data sources are commonly approached with machine learning models. However, there is a common assumption that data sources will be persistently available. Different situations could affect the availability of EO sources, like noise, clouds, or satellite mission failures. In this work, we assess the impact of missing temporal and static EO sources in trained models across four datasets with classification and regression tasks. We compare the predictive quality of different methods and find that some are naturally more robust to missing data. The Ensemble strategy, in particular, achieves a prediction robustness up to 100%. We evidence that missing scenarios are significantly more challenging in regression than classification tasks. Finally, we find that the optical view is the most critical view when it is missing individually.
NSFW (Not Safe for Work) content, in the context of a dialogue, can have severe side effects on users in open-domain dialogue systems. However, research on detecting NSFW language, especially sexually explicit content, within a dialogue context has significantly lagged behind. To address this issue, we introduce CensorChat, a dialogue monitoring dataset aimed at NSFW dialogue detection. Leveraging knowledge distillation techniques involving GPT-4 and ChatGPT, this dataset offers a cost-effective means of constructing NSFW content detectors. The process entails collecting real-life human-machine interaction data and breaking it down into single utterances and single-turn dialogues, with the chatbot delivering the final utterance. ChatGPT is employed to annotate unlabeled data, serving as a training set. Rationale validation and test sets are constructed using ChatGPT and GPT-4 as annotators, with a self-criticism strategy for resolving discrepancies in labeling. A BERT model is fine-tuned as a text classifier on pseudo-labeled data, and its performance is assessed. The study emphasizes the importance of AI systems prioritizing user safety and well-being in digital conversations while respecting freedom of expression. The proposed approach not only advances NSFW content detection but also aligns with evolving user protection needs in AI-driven dialogues.
Exploring the application of powerful large language models (LLMs) on the named entity recognition (NER) task has drawn much attention recently. This work pushes the performance boundary of zero-shot NER with LLMs by proposing a training-free self-improving framework, which utilizes an unlabeled corpus to stimulate the self-learning ability of LLMs. First, we use the LLM to make predictions on the unlabeled corpus using self-consistency and obtain a self-annotated dataset. Second, we explore various strategies to select reliable annotations to form a reliable self-annotated dataset. Finally, for each test input, we retrieve demonstrations from the reliable self-annotated dataset and perform inference via in-context learning. Experiments on four benchmarks show substantial performance improvements achieved by our framework. Through comprehensive experimental analysis, we find that increasing the size of unlabeled corpus or iterations of self-improving does not guarantee further improvement, but the performance might be boosted via more advanced strategies for reliable annotation selection. Code and data are publicly available at //github.com/Emma1066/Self-Improve-Zero-Shot-NER
Reusable embeddings of user behaviour have shown significant performance improvements for the personalised saliency prediction task. However, prior works require explicit user characteristics and preferences as input, which are often difficult to obtain. We present a novel method to extract user embeddings from pairs of natural images and corresponding saliency maps generated from a small amount of user-specific eye tracking data. At the core of our method is a Siamese convolutional neural encoder that learns the user embeddings by contrasting the image and personal saliency map pairs of different users. Evaluations on two public saliency datasets show that the generated embeddings have high discriminative power, are effective at refining universal saliency maps to the individual users, and generalise well across users and images. Finally, based on our model's ability to encode individual user characteristics, our work points towards other applications that can benefit from reusable embeddings of gaze behaviour.
Autonomic computing investigates how systems can achieve (user) specified control outcomes on their own, without the intervention of a human operator. Autonomic computing fundamentals have been substantially influenced by those of control theory for closed and open-loop systems. In practice, complex systems may exhibit a number of concurrent and inter-dependent control loops. Despite research into autonomic models for managing computer resources, ranging from individual resources (e.g., web servers) to a resource ensemble (e.g., multiple resources within a data center), research into integrating Artificial Intelligence (AI) and Machine Learning (ML) to improve resource autonomy and performance at scale continues to be a fundamental challenge. The integration of AI/ML to achieve such autonomic and self-management of systems can be achieved at different levels of granularity, from full to human-in-the-loop automation. In this article, leading academics, researchers, practitioners, engineers, and scientists in the fields of cloud computing, AI/ML, and quantum computing join to discuss current research and potential future directions for these fields. Further, we discuss challenges and opportunities for leveraging AI and ML in next generation computing for emerging computing paradigms, including cloud, fog, edge, serverless and quantum computing environments.
Sequential recommendation aims to leverage users' historical behaviors to predict their next interaction. Existing works have not yet addressed two main challenges in sequential recommendation. First, user behaviors in their rich historical sequences are often implicit and noisy preference signals, they cannot sufficiently reflect users' actual preferences. In addition, users' dynamic preferences often change rapidly over time, and hence it is difficult to capture user patterns in their historical sequences. In this work, we propose a graph neural network model called SURGE (short for SeqUential Recommendation with Graph neural nEtworks) to address these two issues. Specifically, SURGE integrates different types of preferences in long-term user behaviors into clusters in the graph by re-constructing loose item sequences into tight item-item interest graphs based on metric learning. This helps explicitly distinguish users' core interests, by forming dense clusters in the interest graph. Then, we perform cluster-aware and query-aware graph convolutional propagation and graph pooling on the constructed graph. It dynamically fuses and extracts users' current activated core interests from noisy user behavior sequences. We conduct extensive experiments on both public and proprietary industrial datasets. Experimental results demonstrate significant performance gains of our proposed method compared to state-of-the-art methods. Further studies on sequence length confirm that our method can model long behavioral sequences effectively and efficiently.
Music streaming services heavily rely on recommender systems to improve their users' experience, by helping them navigate through a large musical catalog and discover new songs, albums or artists. However, recommending relevant and personalized content to new users, with few to no interactions with the catalog, is challenging. This is commonly referred to as the user cold start problem. In this applied paper, we present the system recently deployed on the music streaming service Deezer to address this problem. The solution leverages a semi-personalized recommendation strategy, based on a deep neural network architecture and on a clustering of users from heterogeneous sources of information. We extensively show the practical impact of this system and its effectiveness at predicting the future musical preferences of cold start users on Deezer, through both offline and online large-scale experiments. Besides, we publicly release our code as well as anonymized usage data from our experiments. We hope that this release of industrial resources will benefit future research on user cold start recommendation.
Detecting carried objects is one of the requirements for developing systems to reason about activities involving people and objects. We present an approach to detect carried objects from a single video frame with a novel method that incorporates features from multiple scales. Initially, a foreground mask in a video frame is segmented into multi-scale superpixels. Then the human-like regions in the segmented area are identified by matching a set of extracted features from superpixels against learned features in a codebook. A carried object probability map is generated using the complement of the matching probabilities of superpixels to human-like regions and background information. A group of superpixels with high carried object probability and strong edge support is then merged to obtain the shape of the carried object. We applied our method to two challenging datasets, and results show that our method is competitive with or better than the state-of-the-art.
Recommender systems play a crucial role in mitigating the problem of information overload by suggesting users' personalized items or services. The vast majority of traditional recommender systems consider the recommendation procedure as a static process and make recommendations following a fixed strategy. In this paper, we propose a novel recommender system with the capability of continuously improving its strategies during the interactions with users. We model the sequential interactions between users and a recommender system as a Markov Decision Process (MDP) and leverage Reinforcement Learning (RL) to automatically learn the optimal strategies via recommending trial-and-error items and receiving reinforcements of these items from users' feedbacks. In particular, we introduce an online user-agent interacting environment simulator, which can pre-train and evaluate model parameters offline before applying the model online. Moreover, we validate the importance of list-wise recommendations during the interactions between users and agent, and develop a novel approach to incorporate them into the proposed framework LIRD for list-wide recommendations. The experimental results based on a real-world e-commerce dataset demonstrate the effectiveness of the proposed framework.