We investigate the problem of fair recommendation in the context of two-sided online platforms, comprising customers on one side and producers on the other. Traditionally, recommendation services in these platforms have focused on maximizing customer satisfaction by tailoring the results according to the personalized preferences of individual customers. However, our investigation reveals that such customer-centric design may lead to unfair distribution of exposure among the producers, which may adversely impact their well-being. On the other hand, a producer-centric design might become unfair to the customers. Thus, we consider fairness issues that span both customers and producers. Our approach involves a novel mapping of the fair recommendation problem to a constrained version of the problem of fairly allocating indivisible goods. Our proposed FairRec algorithm guarantees at least Maximin Share (MMS) of exposure for most of the producers and Envy-Free up to One item (EF1) fairness for every customer. Extensive evaluations over multiple real-world datasets show the effectiveness of FairRec in ensuring two-sided fairness while incurring a marginal loss in the overall recommendation quality.
In this paper, we study the problem of modeling users' diverse interests. Previous methods usually learn a fixed user representation, which has a limited ability to represent distinct interests of a user. In order to model users' various interests, we propose a Memory Attention-aware Recommender System (MARS). MARS utilizes a memory component and a novel attentional mechanism to learn deep \textit{adaptive user representations}. Trained in an end-to-end fashion, MARS adaptively summarizes users' interests. In the experiments, MARS outperforms seven state-of-the-art methods on three real-world datasets in terms of recall and mean average precision. We also demonstrate that MARS has a great interpretability to explain its recommendation results, which is important in many recommendation scenarios.
Rankings of people and items are at the heart of selection-making, match-making, and recommender systems, ranging from employment sites to sharing economy platforms. As ranking positions influence the amount of attention the ranked subjects receive, biases in rankings can lead to unfair distribution of opportunities and resources, such as jobs or income. This paper proposes new measures and mechanisms to quantify and mitigate unfairness from a bias inherent to all rankings, namely, the position bias, which leads to disproportionately less attention being paid to low-ranked subjects. Our approach differs from recent fair ranking approaches in two important ways. First, existing works measure unfairness at the level of subject groups while our measures capture unfairness at the level of individual subjects, and as such subsume group unfairness. Second, as no single ranking can achieve individual attention fairness, we propose a novel mechanism that achieves amortized fairness, where attention accumulated across a series of rankings is proportional to accumulated relevance. We formulate the challenge of achieving amortized individual fairness subject to constraints on ranking quality as an online optimization problem and show that it can be solved as an integer linear program. Our experimental evaluation reveals that unfair attention distribution in rankings can be substantial, and demonstrates that our method can improve individual fairness while retaining high ranking quality.
Recommender systems are widely used in big information-based companies such as Google, Twitter, LinkedIn, and Netflix. A recommender system deals with the problem of information overload by filtering important information fragments according to users' preferences. In light of the increasing success of deep learning, recent studies have proved the benefits of using deep learning in various recommendation tasks. However, most proposed techniques only aim to target individuals, which cannot be efficiently applied in group recommendation. In this paper, we propose a deep learning architecture to solve the group recommendation problem. On the one hand, as different individual preferences in a group necessitate preference trade-offs in making group recommendations, it is essential that the recommendation model can discover substitutes among user behaviors. On the other hand, it has been observed that a user as an individual and as a group member behaves differently. To tackle such problems, we propose using an attention mechanism to capture the impact of each user in a group. Specifically, our model automatically learns the influence weight of each user in a group and recommends items to the group based on its members' weighted preferences. We conduct extensive experiments on four datasets. Our model significantly outperforms baseline methods and shows promising results in applying deep learning to the group recommendation problem.
Recommender systems (RSs) provide an effective way of alleviating the information overload problem by selecting personalized items for different users. Latent factors based collaborative filtering (CF) has become the popular approaches for RSs due to its accuracy and scalability. Recently, online social networks and user-generated content provide diverse sources for recommendation beyond ratings. Although {\em social matrix factorization} (Social MF) and {\em topic matrix factorization} (Topic MF) successfully exploit social relations and item reviews, respectively, both of them ignore some useful information. In this paper, we investigate the effective data fusion by combining the aforementioned approaches. First, we propose a novel model {\em \mbox{MR3}} to jointly model three sources of information (i.e., ratings, item reviews, and social relations) effectively for rating prediction by aligning the latent factors and hidden topics. Second, we incorporate the implicit feedback from ratings into the proposed model to enhance its capability and to demonstrate its flexibility. We achieve more accurate rating prediction on real-life datasets over various state-of-the-art methods. Furthermore, we measure the contribution from each of the three data sources and the impact of implicit feedback from ratings, followed by the sensitivity analysis of hyperparameters. Empirical studies demonstrate the effectiveness and efficacy of our proposed model and its extension.
Recommender systems are one of the most successful applications of data mining and machine learning technology in practice. Academic research in the field is historically often based on the matrix completion problem formulation, where for each user-item-pair only one interaction (e.g., a rating) is considered. In many application domains, however, multiple user-item interactions of different types can be recorded over time. And, a number of recent works have shown that this information can be used to build richer individual user models and to discover additional behavioral patterns that can be leveraged in the recommendation process. In this work we review existing works that consider information from such sequentially-ordered user- item interaction logs in the recommendation process. Based on this review, we propose a categorization of the corresponding recommendation tasks and goals, summarize existing algorithmic solutions, discuss methodological approaches when benchmarking what we call sequence-aware recommender systems, and outline open challenges in the area.
Recommender systems rely on large datasets of historical data and entail serious privacy risks. A server offering recommendations as a service to a client might leak more information than necessary regarding its recommendation model and training dataset. At the same time, the disclosure of the client's preferences to the server is also a matter of concern. Providing recommendations while preserving privacy in both senses is a difficult task, which often comes into conflict with the utility of the system in terms of its recommendation-accuracy and efficiency. Widely-purposed cryptographic primitives such as secure multi-party computation and homomorphic encryption offer strong security guarantees, but in conjunction with state-of-the-art recommender systems yield far-from-practical solutions. We precisely define the above notion of security and propose CryptoRec, a novel recommendations-as-a-service protocol, which encompasses a crypto-friendly recommender system. This model possesses two interesting properties: (1) It models user-item interactions in a user-free latent feature space in which it captures personalized user features by an aggregation of item features. This means that a server with a pre-trained model can provide recommendations for a client without having to re-train the model with the client's preferences. Nevertheless, re-training the model still improves accuracy. (2) It only uses addition and multiplication operations, making the model straightforwardly compatible with homomorphic encryption schemes.
Images account for a significant part of user decisions in many application scenarios, such as product images in e-commerce, or user image posts in social networks. It is intuitive that user preferences on the visual patterns of image (e.g., hue, texture, color, etc) can be highly personalized, and this provides us with highly discriminative features to make personalized recommendations. Previous work that takes advantage of images for recommendation usually transforms the images into latent representation vectors, which are adopted by a recommendation component to assist personalized user/item profiling and recommendation. However, such vectors are hardly useful in terms of providing visual explanations to users about why a particular item is recommended, and thus weakens the explainability of recommendation systems. As a step towards explainable recommendation models, we propose visually explainable recommendation based on attentive neural networks to model the user attention on images, under the supervision of both implicit feedback and textual reviews. By this, we can not only provide recommendation results to the users, but also tell the users why an item is recommended by providing intuitive visual highlights in a personalized manner. Experimental results show that our models are not only able to improve the recommendation performance, but also can provide persuasive visual explanations for the users to take the recommendations.
In recent years, deep neural networks have yielded state-of-the-art performance on several tasks. Although some recent works have focused on combining deep learning with recommendation, we highlight three issues of existing works. First, most works perform deep content feature learning and resort to matrix factorization, which cannot effectively model the highly complex user-item interaction function. Second, due to the difficulty on training deep neural networks, existing models utilize a shallow architecture, and thus limit the expressive potential of deep learning. Third, neural network models are easy to overfit on the implicit setting, because negative interactions are not taken into account. To tackle these issues, we present a generic recommender framework called Neural Collaborative Autoencoder (NCAE) to perform collaborative filtering, which works well for both explicit feedback and implicit feedback. NCAE can effectively capture the relationship between interactions via a non-linear matrix factorization process. To optimize the deep architecture of NCAE, we develop a three-stage pre-training mechanism that combines supervised and unsupervised feature learning. Moreover, to prevent overfitting on the implicit setting, we propose an error reweighting module and a sparsity-aware data-augmentation strategy. Extensive experiments on three real-world datasets demonstrate that NCAE can significantly advance the state-of-the-art.
Recommender systems play a crucial role in mitigating the problem of information overload by suggesting users' personalized items or services. The vast majority of traditional recommender systems consider the recommendation procedure as a static process and make recommendations following a fixed strategy. In this paper, we propose a novel recommender system with the capability of continuously improving its strategies during the interactions with users. We model the sequential interactions between users and a recommender system as a Markov Decision Process (MDP) and leverage Reinforcement Learning (RL) to automatically learn the optimal strategies via recommending trial-and-error items and receiving reinforcements of these items from users' feedbacks. In particular, we introduce an online user-agent interacting environment simulator, which can pre-train and evaluate model parameters offline before applying the model online. Moreover, we validate the importance of list-wise recommendations during the interactions between users and agent, and develop a novel approach to incorporate them into the proposed framework LIRD for list-wide recommendations. The experimental results based on a real-world e-commerce dataset demonstrate the effectiveness of the proposed framework.
We introduce negative binomial matrix factorization (NBMF), a matrix factorization technique specially designed for analyzing over-dispersed count data. It can be viewed as an extension of Poisson matrix factorization (PF) perturbed by a multiplicative term which models exposure. This term brings a degree of freedom for controlling the dispersion, making NBMF more robust to outliers. We show that NBMF allows to skip traditional pre-processing stages, such as binarization, which lead to loss of information. Two estimation approaches are presented: maximum likelihood and variational Bayes inference. We test our model with a recommendation task and show its ability to predict user tastes with better precision than PF.