User interactions with recommender systems (RSs) are affected by user selection bias, e.g., users are more likely to rate popular items (popularity bias) or items that they expect to enjoy beforehand (positivity bias). Methods exist for mitigating the effects of selection bias in user ratings on the evaluation and optimization of RSs. However, these methods treat selection bias as static, despite the fact that the popularity of an item may change drastically over time and the fact that user preferences may also change over time. We focus on the age of an item and its effect on selection bias and user preferences. Our experimental analysis reveals that the rating behavior of users on the MovieLens dataset is better captured by methods that consider effects from the age of item on bias and preferences. We theoretically show that in a dynamic scenario in which both the selection bias and user preferences are dynamic, existing debiasing methods are no longer unbiased. To address this limitation, we introduce DebiAsing in the dyNamiC scEnaRio (DANCER), a novel debiasing method that extends the inverse propensity scoring debiasing method to account for dynamic selection bias and user preferences. Our experimental results indicate that DANCER improves rating prediction performance compared to debiasing methods that incorrectly assume that selection bias is static in a dynamic scenario. To the best of our knowledge, DANCER is the first debiasing method that accounts for dynamic selection bias and user preferences in RSs.
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Sequential recommendation aims to leverage users' historical behaviors to predict their next interaction. Existing works have not yet addressed two main challenges in sequential recommendation. First, user behaviors in their rich historical sequences are often implicit and noisy preference signals, they cannot sufficiently reflect users' actual preferences. In addition, users' dynamic preferences often change rapidly over time, and hence it is difficult to capture user patterns in their historical sequences. In this work, we propose a graph neural network model called SURGE (short for SeqUential Recommendation with Graph neural nEtworks) to address these two issues. Specifically, SURGE integrates different types of preferences in long-term user behaviors into clusters in the graph by re-constructing loose item sequences into tight item-item interest graphs based on metric learning. This helps explicitly distinguish users' core interests, by forming dense clusters in the interest graph. Then, we perform cluster-aware and query-aware graph convolutional propagation and graph pooling on the constructed graph. It dynamically fuses and extracts users' current activated core interests from noisy user behavior sequences. We conduct extensive experiments on both public and proprietary industrial datasets. Experimental results demonstrate significant performance gains of our proposed method compared to state-of-the-art methods. Further studies on sequence length confirm that our method can model long behavioral sequences effectively and efficiently.
Recommender system usually faces popularity bias issues: from the data perspective, items exhibit uneven (long-tail) distribution on the interaction frequency; from the method perspective, collaborative filtering methods are prone to amplify the bias by over-recommending popular items. It is undoubtedly critical to consider popularity bias in recommender systems, and existing work mainly eliminates the bias effect. However, we argue that not all biases in the data are bad -- some items demonstrate higher popularity because of their better intrinsic quality. Blindly pursuing unbiased learning may remove the beneficial patterns in the data, degrading the recommendation accuracy and user satisfaction. This work studies an unexplored problem in recommendation -- how to leverage popularity bias to improve the recommendation accuracy. The key lies in two aspects: how to remove the bad impact of popularity bias during training, and how to inject the desired popularity bias in the inference stage that generates top-K recommendations. This questions the causal mechanism of the recommendation generation process. Along this line, we find that item popularity plays the role of confounder between the exposed items and the observed interactions, causing the bad effect of bias amplification. To achieve our goal, we propose a new training and inference paradigm for recommendation named Popularity-bias Deconfounding and Adjusting (PDA). It removes the confounding popularity bias in model training and adjusts the recommendation score with desired popularity bias via causal intervention. We demonstrate the new paradigm on latent factor model and perform extensive experiments on three real-world datasets. Empirical studies validate that the deconfounded training is helpful to discover user real interests and the inference adjustment with popularity bias could further improve the recommendation accuracy.
User cold-start recommendation is a long-standing challenge for recommender systems due to the fact that only a few interactions of cold-start users can be exploited. Recent studies seek to address this challenge from the perspective of meta learning, and most of them follow a manner of parameter initialization, where the model parameters can be learned by a few steps of gradient updates. While these gradient-based meta-learning models achieve promising performances to some extent, a fundamental problem of them is how to adapt the global knowledge learned from previous tasks for the recommendations of cold-start users more effectively. In this paper, we develop a novel meta-learning recommender called task-adaptive neural process (TaNP). TaNP is a new member of the neural process family, where making recommendations for each user is associated with a corresponding stochastic process. TaNP directly maps the observed interactions of each user to a predictive distribution, sidestepping some training issues in gradient-based meta-learning models. More importantly, to balance the trade-off between model capacity and adaptation reliability, we introduce a novel task-adaptive mechanism. It enables our model to learn the relevance of different tasks and customize the global knowledge to the task-related decoder parameters for estimating user preferences. We validate TaNP on multiple benchmark datasets in different experimental settings. Empirical results demonstrate that TaNP yields consistent improvements over several state-of-the-art meta-learning recommenders.
Click-through rate (CTR) prediction is one of the fundamental tasks for e-commerce search engines. As search becomes more personalized, it is necessary to capture the user interest from rich behavior data. Existing user behavior modeling algorithms develop different attention mechanisms to emphasize query-relevant behaviors and suppress irrelevant ones. Despite being extensively studied, these attentions still suffer from two limitations. First, conventional attentions mostly limit the attention field only to a single user's behaviors, which is not suitable in e-commerce where users often hunt for new demands that are irrelevant to any historical behaviors. Second, these attentions are usually biased towards frequent behaviors, which is unreasonable since high frequency does not necessarily indicate great importance. To tackle the two limitations, we propose a novel attention mechanism, termed Kalman Filtering Attention (KFAtt), that considers the weighted pooling in attention as a maximum a posteriori (MAP) estimation. By incorporating a priori, KFAtt resorts to global statistics when few user behaviors are relevant. Moreover, a frequency capping mechanism is incorporated to correct the bias towards frequent behaviors. Offline experiments on both benchmark and a 10 billion scale real production dataset, together with an Online A/B test, show that KFAtt outperforms all compared state-of-the-arts. KFAtt has been deployed in the ranking system of a leading e commerce website, serving the main traffic of hundreds of millions of active users everyday.
To address the sparsity and cold start problem of collaborative filtering, researchers usually make use of side information, such as social networks or item attributes, to improve recommendation performance. This paper considers the knowledge graph as the source of side information. To address the limitations of existing embedding-based and path-based methods for knowledge-graph-aware recommendation, we propose Ripple Network, an end-to-end framework that naturally incorporates the knowledge graph into recommender systems. Similar to actual ripples propagating on the surface of water, Ripple Network stimulates the propagation of user preferences over the set of knowledge entities by automatically and iteratively extending a user's potential interests along links in the knowledge graph. The multiple "ripples" activated by a user's historically clicked items are thus superposed to form the preference distribution of the user with respect to a candidate item, which could be used for predicting the final clicking probability. Through extensive experiments on real-world datasets, we demonstrate that Ripple Network achieves substantial gains in a variety of scenarios, including movie, book and news recommendation, over several state-of-the-art baselines.
Attributes, such as metadata and profile, carry useful information which in principle can help improve accuracy in recommender systems. However, existing approaches have difficulty in fully leveraging attribute information due to practical challenges such as heterogeneity and sparseness. These approaches also fail to combine recurrent neural networks which have recently shown effectiveness in item recommendations in applications such as video and music browsing. To overcome the challenges and to harvest the advantages of sequence models, we present a novel approach, Heterogeneous Attribute Recurrent Neural Networks (HA-RNN), which incorporates heterogeneous attributes and captures sequential dependencies in \textit{both} items and attributes. HA-RNN extends recurrent neural networks with 1) a hierarchical attribute combination input layer and 2) an output attribute embedding layer. We conduct extensive experiments on two large-scale datasets. The new approach show significant improvements over the state-of-the-art models. Our ablation experiments demonstrate the effectiveness of the two components to address heterogeneous attribute challenges including variable lengths and attribute sparseness. We further investigate why sequence modeling works well by conducting exploratory studies and show sequence models are more effective when data scale increases.
To address the sparsity and cold start problem of collaborative filtering, researchers usually make use of side information, such as social networks or item attributes, to improve recommendation performance. This paper considers the knowledge graph as the source of side information. To address the limitations of existing embedding-based and path-based methods for knowledge-graph-aware recommendation, we propose Ripple Network, an end-to-end framework that naturally incorporates the knowledge graph into recommender systems. Similar to actual ripples propagating on the surface of water, Ripple Network stimulates the propagation of user preferences over the set of knowledge entities by automatically and iteratively extending a user's potential interests along links in the knowledge graph. The multiple "ripples" activated by a user's historically clicked items are thus superposed to form the preference distribution of the user with respect to a candidate item, which could be used for predicting the final clicking probability. Through extensive experiments on real-world datasets, we demonstrate that Ripple Network achieves substantial gains in a variety of scenarios, including movie, book and news recommendation, over several state-of-the-art baselines.
Recommender systems are widely used in big information-based companies such as Google, Twitter, LinkedIn, and Netflix. A recommender system deals with the problem of information overload by filtering important information fragments according to users' preferences. In light of the increasing success of deep learning, recent studies have proved the benefits of using deep learning in various recommendation tasks. However, most proposed techniques only aim to target individuals, which cannot be efficiently applied in group recommendation. In this paper, we propose a deep learning architecture to solve the group recommendation problem. On the one hand, as different individual preferences in a group necessitate preference trade-offs in making group recommendations, it is essential that the recommendation model can discover substitutes among user behaviors. On the other hand, it has been observed that a user as an individual and as a group member behaves differently. To tackle such problems, we propose using an attention mechanism to capture the impact of each user in a group. Specifically, our model automatically learns the influence weight of each user in a group and recommends items to the group based on its members' weighted preferences. We conduct extensive experiments on four datasets. Our model significantly outperforms baseline methods and shows promising results in applying deep learning to the group recommendation problem.
Many recommendation algorithms rely on user data to generate recommendations. However, these recommendations also affect the data obtained from future users. This work aims to understand the effects of this dynamic interaction. We propose a simple model where users with heterogeneous preferences arrive over time. Based on this model, we prove that naive estimators, i.e. those which ignore this feedback loop, are not consistent. We show that consistent estimators are efficient in the presence of myopic agents. Our results are validated using extensive simulations.
Recommender systems play a crucial role in mitigating the problem of information overload by suggesting users' personalized items or services. The vast majority of traditional recommender systems consider the recommendation procedure as a static process and make recommendations following a fixed strategy. In this paper, we propose a novel recommender system with the capability of continuously improving its strategies during the interactions with users. We model the sequential interactions between users and a recommender system as a Markov Decision Process (MDP) and leverage Reinforcement Learning (RL) to automatically learn the optimal strategies via recommending trial-and-error items and receiving reinforcements of these items from users' feedbacks. In particular, we introduce an online user-agent interacting environment simulator, which can pre-train and evaluate model parameters offline before applying the model online. Moreover, we validate the importance of list-wise recommendations during the interactions between users and agent, and develop a novel approach to incorporate them into the proposed framework LIRD for list-wide recommendations. The experimental results based on a real-world e-commerce dataset demonstrate the effectiveness of the proposed framework.
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