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Recent advancements in location-aware analytics have created novel opportunities in different domains. In the area of process mining, enriching process models with geolocation helps to gain a better understanding of how the process activities are executed in practice. In this paper, we introduce our idea of geo-enabled process modeling and report on our industrial experience. To this end, we present a real-world case study to describe the importance of considering the location in process mining. Then we discuss the shortcomings of currently available process mining tools and propose our novel approach for modeling geo-enabled processes focusing on 1) increasing process interpretability through geo-visualization, 2) incorporating location-related metadata into process analysis, and 3) using location-based measures for the assessment of process performance. Finally, we conclude the paper by future research directions.

We review the scholarly contributions that utilise Natural Language Processing (NLP) techniques to support the design process. Using a heuristic approach, we gathered 223 articles that are published in 32 journals within the period 1991-present. We present state-of-the-art NLP in-and-for design research by reviewing these articles according to the type of natural language text sources: internal reports, design concepts, discourse transcripts, technical publications, consumer opinions, and others. Upon summarizing and identifying the gaps in these contributions, we utilise an existing design innovation framework to identify the applications that are currently being supported by NLP. We then propose a few methodological and theoretical directions for future NLP in-and-for design research.

Requirements engineering (RE) activities for Machine Learning (ML) are not well-established and researched in the literature. Many issues and challenges exist when specifying, designing, and developing ML-enabled systems. Adding more focus on RE for ML can help to develop more reliable ML-enabled systems. Based on insights collected from previous work and industrial experiences, we propose a catalogue of 45 concerns to be considered when specifying ML-enabled systems, covering five different perspectives we identified as relevant for such systems: objectives, user experience, infrastructure, model, and data. Examples of such concerns include the execution engine and telemetry for the infrastructure perspective, and explainability and reproducibility for the model perspective. We conducted a focus group session with eight software professionals with experience developing ML-enabled systems to validate the importance, quality and feasibility of using our catalogue. The feedback allowed us to improve the catalogue and confirmed its practical relevance. The main research contribution of this work consists in providing a validated set of concerns grouped into perspectives that can be used by requirements engineers to support the specification of ML-enabled systems.

Recommender system is one of the most important information services on today's Internet. Recently, graph neural networks have become the new state-of-the-art approach of recommender systems. In this survey, we conduct a comprehensive review of the literature in graph neural network-based recommender systems. We first introduce the background and the history of the development of both recommender systems and graph neural networks. For recommender systems, in general, there are four aspects for categorizing existing works: stage, scenario, objective, and application. For graph neural networks, the existing methods consist of two categories, spectral models and spatial ones. We then discuss the motivation of applying graph neural networks into recommender systems, mainly consisting of the high-order connectivity, the structural property of data, and the enhanced supervision signal. We then systematically analyze the challenges in graph construction, embedding propagation/aggregation, model optimization, and computation efficiency. Afterward and primarily, we provide a comprehensive overview of a multitude of existing works of graph neural network-based recommender systems, following the taxonomy above. Finally, we raise discussions on the open problems and promising future directions of this area. We summarize the representative papers along with their codes repositories in //github.com/tsinghua-fib-lab/GNN-Recommender-Systems.

Recommender systems have been widely applied in different real-life scenarios to help us find useful information. Recently, Reinforcement Learning (RL) based recommender systems have become an emerging research topic. It often surpasses traditional recommendation models even most deep learning-based methods, owing to its interactive nature and autonomous learning ability. Nevertheless, there are various challenges of RL when applying in recommender systems. Toward this end, we firstly provide a thorough overview, comparisons, and summarization of RL approaches for five typical recommendation scenarios, following three main categories of RL: value-function, policy search, and Actor-Critic. Then, we systematically analyze the challenges and relevant solutions on the basis of existing literature. Finally, under discussion for open issues of RL and its limitations of recommendation, we highlight some potential research directions in this field.

Recommender systems, a pivotal tool to alleviate the information overload problem, aim to predict user's preferred items from millions of candidates by analyzing observed user-item relations. As for tackling the sparsity and cold start problems encountered by recommender systems, uncovering hidden (indirect) user-item relations by employing side information and knowledge to enrich observed information for the recommendation has been proven promising recently; and its performance is largely determined by the scalability of recommendation models in the face of the high complexity and large scale of side information and knowledge. Making great strides towards efficiently utilizing complex and large-scale data, research into graph embedding techniques is a major topic. Equipping recommender systems with graph embedding techniques contributes to outperforming the conventional recommendation implementing directly based on graph topology analysis and has been widely studied these years. This article systematically retrospects graph embedding-based recommendation from embedding techniques for bipartite graphs, general graphs, and knowledge graphs, and proposes a general design pipeline of that. In addition, comparing several representative graph embedding-based recommendation models with the most common-used conventional recommendation models, on simulations, manifests that the conventional models overall outperform the graph embedding-based ones in predicting implicit user-item interactions, revealing the relative weakness of graph embedding-based recommendation in these tasks. To foster future research, this article proposes constructive suggestions on making a trade-off between graph embedding-based recommendation and the conventional recommendation in different tasks as well as some open questions.

Dialogue systems are a popular Natural Language Processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on this task are carried out, and most of them are deep learning-based due to the outstanding performance. In this survey, we mainly focus on the deep learning-based dialogue systems. We comprehensively review state-of-the-art research outcomes in dialogue systems and analyze them from two angles: model type and system type. Specifically, from the angle of model type, we discuss the principles, characteristics, and applications of different models that are widely used in dialogue systems. This will help researchers acquaint these models and see how they are applied in state-of-the-art frameworks, which is rather helpful when designing a new dialogue system. From the angle of system type, we discuss task-oriented and open-domain dialogue systems as two streams of research, providing insight into the hot topics related. Furthermore, we comprehensively review the evaluation methods and datasets for dialogue systems to pave the way for future research. Finally, some possible research trends are identified based on the recent research outcomes. To the best of our knowledge, this survey is the most comprehensive and up-to-date one at present in the area of dialogue systems and dialogue-related tasks, extensively covering the popular frameworks, topics, and datasets.

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due to inherent shortcomings: (a) What exactly does a user like? (b) Why does a user like an item? The shortcomings are due to the way that static models learn user preference, i.e., without explicit instructions and active feedback from users. The recent rise of conversational recommender systems (CRSs) changes this situation fundamentally. In a CRS, users and the system can dynamically communicate through natural language interactions, which provide unprecedented opportunities to explicitly obtain the exact preference of users. Considerable efforts, spread across disparate settings and applications, have been put into developing CRSs. Existing models, technologies, and evaluation methods for CRSs are far from mature. In this paper, we provide a systematic review of the techniques used in current CRSs. We summarize the key challenges of developing CRSs into five directions: (1) Question-based user preference elicitation. (2) Multi-turn conversational recommendation strategies. (3) Dialogue understanding and generation. (4) Exploitation-exploration trade-offs. (5) Evaluation and user simulation. These research directions involve multiple research fields like information retrieval (IR), natural language processing (NLP), and human-computer interaction (HCI). Based on these research directions, we discuss some future challenges and opportunities. We provide a road map for researchers from multiple communities to get started in this area. We hope this survey helps to identify and address challenges in CRSs and inspire future research.

Since deep neural networks were developed, they have made huge contributions to everyday lives. Machine learning provides more rational advice than humans are capable of in almost every aspect of daily life. However, despite this achievement, the design and training of neural networks are still challenging and unpredictable procedures. To lower the technical thresholds for common users, automated hyper-parameter optimization (HPO) has become a popular topic in both academic and industrial areas. This paper provides a review of the most essential topics on HPO. The first section introduces the key hyper-parameters related to model training and structure, and discusses their importance and methods to define the value range. Then, the research focuses on major optimization algorithms and their applicability, covering their efficiency and accuracy especially for deep learning networks. This study next reviews major services and toolkits for HPO, comparing their support for state-of-the-art searching algorithms, feasibility with major deep learning frameworks, and extensibility for new modules designed by users. The paper concludes with problems that exist when HPO is applied to deep learning, a comparison between optimization algorithms, and prominent approaches for model evaluation with limited computational resources.

Federated learning (FL) is a machine learning setting where many clients (e.g. mobile devices or whole organizations) collaboratively train a model under the orchestration of a central server (e.g. service provider), while keeping the training data decentralized. FL embodies the principles of focused data collection and minimization, and can mitigate many of the systemic privacy risks and costs resulting from traditional, centralized machine learning and data science approaches. Motivated by the explosive growth in FL research, this paper discusses recent advances and presents an extensive collection of open problems and challenges.