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The number of information systems (IS) studies dealing with explainable artificial intelligence (XAI) is currently exploding as the field demands more transparency about the internal decision logic of machine learning (ML) models. However, most techniques subsumed under XAI provide post-hoc-analytical explanations, which have to be considered with caution as they only use approximations of the underlying ML model. Therefore, our paper investigates a series of intrinsically interpretable ML models and discusses their suitability for the IS community. More specifically, our focus is on advanced extensions of generalized additive models (GAM) in which predictors are modeled independently in a non-linear way to generate shape functions that can capture arbitrary patterns but remain fully interpretable. In our study, we evaluate the prediction qualities of five GAMs as compared to six traditional ML models and assess their visual outputs for model interpretability. On this basis, we investigate their merits and limitations and derive design implications for further improvements.

Artificial intelligence (AI) is gaining momentum, and its importance for the future of work in many areas, such as medicine and banking, is continuously rising. However, insights on the effective collaboration of humans and AI are still rare. Typically, AI supports humans in decision-making by addressing human limitations. However, it may also evoke human bias, especially in the form of automation bias as an over-reliance on AI advice. We aim to shed light on the potential to influence automation bias by explainable AI (XAI). In this pre-test, we derive a research model and describe our study design. Subsequentially, we conduct an online experiment with regard to hotel review classifications and discuss first results. We expect our research to contribute to the design and development of safe hybrid intelligence systems.

Requirements engineering (RE) activities for Machine Learning (ML) are not well-established and researched in the literature. Many issues and challenges exist when specifying, designing, and developing ML-enabled systems. Adding more focus on RE for ML can help to develop more reliable ML-enabled systems. Based on insights collected from previous work and industrial experiences, we propose a catalogue of 45 concerns to be considered when specifying ML-enabled systems, covering five different perspectives we identified as relevant for such systems: objectives, user experience, infrastructure, model, and data. Examples of such concerns include the execution engine and telemetry for the infrastructure perspective, and explainability and reproducibility for the model perspective. We conducted a focus group session with eight software professionals with experience developing ML-enabled systems to validate the importance, quality and feasibility of using our catalogue. The feedback allowed us to improve the catalogue and confirmed its practical relevance. The main research contribution of this work consists in providing a validated set of concerns grouped into perspectives that can be used by requirements engineers to support the specification of ML-enabled systems.

Recently, numerous studies have demonstrated the presence of bias in machine learning powered decision-making systems. Although most definitions of algorithmic bias have solid mathematical foundations, the corresponding bias detection techniques often lack statistical rigor, especially for non-iid data. We fill this gap in the literature by presenting a rigorous non-parametric testing procedure for bias according to Predictive Rate Parity, a commonly considered notion of algorithmic bias. We adapt traditional asymptotic results for non-parametric estimators to test for bias in the presence of dependence commonly seen in user-level data generated by technology industry applications and illustrate how these approaches can be leveraged for mitigation. We further propose modifications of this methodology to address bias measured through marginal outcome disparities in classification settings and extend notions of predictive rate parity to multi-objective models. Experimental results on real data show the efficacy of the proposed detection and mitigation methods.

In this meta-ethnography, we explore three different angles of Ethical AI design and implementation in a top-down/bottom-up framework, including the philosophical ethical viewpoint, the technical perspective, and framing through a political lens. We will discuss the values and drawbacks of individual and hybrid approaches within this framework. Examples of approaches include ethics either being determined by corporations and governments (coming from the top), or ethics being called for by the people (coming from the bottom), as well as top-down, bottom-up, and hybrid technicalities of how AI is developed within a moral construct, in consideration of its developers and users, with expected and unexpected consequences and long-term impact. This investigation includes real-world case studies, philosophical debate, and theoretical future thought experimentation based on historical facts, current world circumstances, and possible ensuing realities.

This paper focuses on the expected difference in borrower's repayment when there is a change in the lender's credit decisions. Classical estimators overlook the confounding effects and hence the estimation error can be magnificent. As such, we propose another approach to construct the estimators such that the error can be greatly reduced. The proposed estimators are shown to be unbiased, consistent, and robust through a combination of theoretical analysis and numerical testing. Moreover, we compare the power of estimating the causal quantities between the classical estimators and the proposed estimators. The comparison is tested across a wide range of models, including linear regression models, tree-based models, and neural network-based models, under different simulated datasets that exhibit different levels of causality, different degrees of nonlinearity, and different distributional properties. Most importantly, we apply our approaches to a large observational dataset provided by a global technology firm that operates in both the e-commerce and the lending business. We find that the relative reduction of estimation error is strikingly substantial if the causal effects are accounted for correctly.

Few sample learning (FSL) is significant and challenging in the field of machine learning. The capability of learning and generalizing from very few samples successfully is a noticeable demarcation separating artificial intelligence and human intelligence since humans can readily establish their cognition to novelty from just a single or a handful of examples whereas machine learning algorithms typically entail hundreds or thousands of supervised samples to guarantee generalization ability. Despite the long history dated back to the early 2000s and the widespread attention in recent years with booming deep learning technologies, little surveys or reviews for FSL are available until now. In this context, we extensively review 200+ papers of FSL spanning from the 2000s to 2019 and provide a timely and comprehensive survey for FSL. In this survey, we review the evolution history as well as the current progress on FSL, categorize FSL approaches into the generative model based and discriminative model based kinds in principle, and emphasize particularly on the meta learning based FSL approaches. We also summarize several recently emerging extensional topics of FSL and review the latest advances on these topics. Furthermore, we highlight the important FSL applications covering many research hotspots in computer vision, natural language processing, audio and speech, reinforcement learning and robotic, data analysis, etc. Finally, we conclude the survey with a discussion on promising trends in the hope of providing guidance and insights to follow-up researches.

Causal inference is a critical research topic across many domains, such as statistics, computer science, education, public policy and economics, for decades. Nowadays, estimating causal effect from observational data has become an appealing research direction owing to the large amount of available data and low budget requirement, compared with randomized controlled trials. Embraced with the rapidly developed machine learning area, various causal effect estimation methods for observational data have sprung up. In this survey, we provide a comprehensive review of causal inference methods under the potential outcome framework, one of the well known causal inference framework. The methods are divided into two categories depending on whether they require all three assumptions of the potential outcome framework or not. For each category, both the traditional statistical methods and the recent machine learning enhanced methods are discussed and compared. The plausible applications of these methods are also presented, including the applications in advertising, recommendation, medicine and so on. Moreover, the commonly used benchmark datasets as well as the open-source codes are also summarized, which facilitate researchers and practitioners to explore, evaluate and apply the causal inference methods.

Reinforcement learning is one of the core components in designing an artificial intelligent system emphasizing real-time response. Reinforcement learning influences the system to take actions within an arbitrary environment either having previous knowledge about the environment model or not. In this paper, we present a comprehensive study on Reinforcement Learning focusing on various dimensions including challenges, the recent development of different state-of-the-art techniques, and future directions. The fundamental objective of this paper is to provide a framework for the presentation of available methods of reinforcement learning that is informative enough and simple to follow for the new researchers and academics in this domain considering the latest concerns. First, we illustrated the core techniques of reinforcement learning in an easily understandable and comparable way. Finally, we analyzed and depicted the recent developments in reinforcement learning approaches. My analysis pointed out that most of the models focused on tuning policy values rather than tuning other things in a particular state of reasoning.

Many current applications use recommendations in order to modify the natural user behavior, such as to increase the number of sales or the time spent on a website. This results in a gap between the final recommendation objective and the classical setup where recommendation candidates are evaluated by their coherence with past user behavior, by predicting either the missing entries in the user-item matrix, or the most likely next event. To bridge this gap, we optimize a recommendation policy for the task of increasing the desired outcome versus the organic user behavior. We show this is equivalent to learning to predict recommendation outcomes under a fully random recommendation policy. To this end, we propose a new domain adaptation algorithm that learns from logged data containing outcomes from a biased recommendation policy and predicts recommendation outcomes according to random exposure. We compare our method against state-of-the-art factorization methods, in addition to new approaches of causal recommendation and show significant improvements.