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This paper proposes a recommender system to alleviate the cold-start problem that can estimate user preferences based on only a small number of items. To identify a user's preference in the cold state, existing recommender systems, such as Netflix, initially provide items to a user; we call those items evidence candidates. Recommendations are then made based on the items selected by the user. Previous recommendation studies have two limitations: (1) the users who consumed a few items have poor recommendations and (2) inadequate evidence candidates are used to identify user preferences. We propose a meta-learning-based recommender system called MeLU to overcome these two limitations. From meta-learning, which can rapidly adopt new task with a few examples, MeLU can estimate new user's preferences with a few consumed items. In addition, we provide an evidence candidate selection strategy that determines distinguishing items for customized preference estimation. We validate MeLU with two benchmark datasets, and the proposed model reduces at least 5.92% mean absolute error than two comparative models on the datasets. We also conduct a user study experiment to verify the evidence selection strategy.

Interactive recommendation that models the explicit interactions between users and the recommender system has attracted a lot of research attentions in recent years. Most previous interactive recommendation systems only focus on optimizing recommendation accuracy while overlooking other important aspects of recommendation quality, such as the diversity of recommendation results. In this paper, we propose a novel recommendation model, named \underline{D}iversity-promoting \underline{D}eep \underline{R}einforcement \underline{L}earning (D$^2$RL), which encourages the diversity of recommendation results in interaction recommendations. More specifically, we adopt a Determinantal Point Process (DPP) model to generate diverse, while relevant item recommendations. A personalized DPP kernel matrix is maintained for each user, which is constructed from two parts: a fixed similarity matrix capturing item-item similarity, and the relevance of items dynamically learnt through an actor-critic reinforcement learning framework. We performed extensive offline experiments as well as simulated online experiments with real world datasets to demonstrate the effectiveness of the proposed model.

Incorporating knowledge graph (KG) into recommender system is promising in improving the recommendation accuracy and explainability. However, existing methods largely assume that a KG is complete and simply transfer the "knowledge" in KG at the shallow level of entity raw data or embeddings. This may lead to suboptimal performance, since a practical KG can hardly be complete, and it is common that a KG has missing facts, relations, and entities. Thus, we argue that it is crucial to consider the incomplete nature of KG when incorporating it into recommender system. In this paper, we jointly learn the model of recommendation and knowledge graph completion. Distinct from previous KG-based recommendation methods, we transfer the relation information in KG, so as to understand the reasons that a user likes an item. As an example, if a user has watched several movies directed by (relation) the same person (entity), we can infer that the director relation plays a critical role when the user makes the decision, thus help to understand the user's preference at a finer granularity. Technically, we contribute a new translation-based recommendation model, which specially accounts for various preferences in translating a user to an item, and then jointly train it with a KG completion model by combining several transfer schemes. Extensive experiments on two benchmark datasets show that our method outperforms state-of-the-art KG-based recommendation methods. Further analysis verifies the positive effect of joint training on both tasks of recommendation and KG completion, and the advantage of our model in understanding user preference. We publish our project at //github.com/TaoMiner/joint-kg-recommender.

In this work, we study recommendation systems modelled as contextual multi-armed bandit (MAB) problems. We propose a graph-based recommendation system that learns and exploits the geometry of the user space to create meaningful clusters in the user domain. This reduces the dimensionality of the recommendation problem while preserving the accuracy of MAB. We then study the effect of graph sparsity and clusters size on the MAB performance and provide exhaustive simulation results both in synthetic and in real-case datasets. Simulation results show improvements with respect to state-of-the-art MAB algorithms.

There is an increasing demand for algorithms to explain their outcomes. So far, there is no method that explains the rankings produced by a ranking algorithm. To address this gap we propose LISTEN, a LISTwise ExplaiNer, to explain rankings produced by a ranking algorithm. To efficiently use LISTEN in production, we train a neural network to learn the underlying explanation space created by LISTEN; we call this model Q-LISTEN. We show that LISTEN produces faithful explanations and that Q-LISTEN is able to learn these explanations. Moreover, we show that LISTEN is safe to use in a real world environment: users of a news recommendation system do not behave significantly differently when they are exposed to explanations generated by LISTEN instead of manually generated explanations.

Recommender systems can mitigate the information overload problem by suggesting users' personalized items. In real-world recommendations such as e-commerce, a typical interaction between the system and its users is -- users are recommended a page of items and provide feedback; and then the system recommends a new page of items. To effectively capture such interaction for recommendations, we need to solve two key problems -- (1) how to update recommending strategy according to user's \textit{real-time feedback}, and 2) how to generate a page of items with proper display, which pose tremendous challenges to traditional recommender systems. In this paper, we study the problem of page-wise recommendations aiming to address aforementioned two challenges simultaneously. In particular, we propose a principled approach to jointly generate a set of complementary items and the corresponding strategy to display them in a 2-D page; and propose a novel page-wise recommendation framework based on deep reinforcement learning, DeepPage, which can optimize a page of items with proper display based on real-time feedback from users. The experimental results based on a real-world e-commerce dataset demonstrate the effectiveness of the proposed framework.

State-of-the-art recommendation algorithms -- especially the collaborative filtering (CF) based approaches with shallow or deep models -- usually work with various unstructured information sources for recommendation, such as textual reviews, visual images, and various implicit or explicit feedbacks. Though structured knowledge bases were considered in content-based approaches, they have been largely neglected recently due to the availability of vast amount of data, and the learning power of many complex models. However, structured knowledge bases exhibit unique advantages in personalized recommendation systems. When the explicit knowledge about users and items is considered for recommendation, the system could provide highly customized recommendations based on users' historical behaviors. A great challenge for using knowledge bases for recommendation is how to integrated large-scale structured and unstructured data, while taking advantage of collaborative filtering for highly accurate performance. Recent achievements on knowledge base embedding sheds light on this problem, which makes it possible to learn user and item representations while preserving the structure of their relationship with external knowledge. In this work, we propose to reason over knowledge base embeddings for personalized recommendation. Specifically, we propose a knowledge base representation learning approach to embed heterogeneous entities for recommendation. Experimental results on real-world dataset verified the superior performance of our approach compared with state-of-the-art baselines.

A recommender system aims to recommend items that a user is interested in among many items. The need for the recommender system has been expanded by the information explosion. Various approaches have been suggested for providing meaningful recommendations to users. One of the proposed approaches is to consider a recommender system as a Markov decision process (MDP) problem and try to solve it using reinforcement learning (RL). However, existing RL-based methods have an obvious drawback. To solve an MDP in a recommender system, they encountered a problem with the large number of discrete actions that bring RL to a larger class of problems. In this paper, we propose a novel RL-based recommender system. We formulate a recommender system as a gridworld game by using a biclustering technique that can reduce the state and action space significantly. Using biclustering not only reduces space but also improves the recommendation quality effectively handling the cold-start problem. In addition, our approach can provide users with some explanation why the system recommends certain items. Lastly, we examine the proposed algorithm on a real-world dataset and achieve a better performance than the widely used recommendation algorithm.

We propose a novel recommendation method based on tree. With user behavior data, the tree based model can capture user interests from coarse to fine, by traversing nodes top down and make decisions whether to pick up each node to user. Compared to traditional model-based methods like matrix factorization (MF), our tree based model does not have to fetch and estimate each item in the entire set. Instead, candidates are drawn from subsets corresponding to user's high-level interests, which is defined by the tree structure. Meanwhile, finding candidates from the entire corpus brings more novelty than content-based approaches like item-based collaborative filtering.Moreover, in this paper, we show that the tree structure can also act to refine user interests distribution, to benefit both training and prediction. The experimental results in both open dataset and Taobao display advertising dataset indicate that the proposed method outperforms existing methods.

Recommender systems play a crucial role in mitigating the problem of information overload by suggesting users' personalized items or services. The vast majority of traditional recommender systems consider the recommendation procedure as a static process and make recommendations following a fixed strategy. In this paper, we propose a novel recommender system with the capability of continuously improving its strategies during the interactions with users. We model the sequential interactions between users and a recommender system as a Markov Decision Process (MDP) and leverage Reinforcement Learning (RL) to automatically learn the optimal strategies via recommending trial-and-error items and receiving reinforcements of these items from users' feedbacks. In particular, we introduce an online user-agent interacting environment simulator, which can pre-train and evaluate model parameters offline before applying the model online. Moreover, we validate the importance of list-wise recommendations during the interactions between users and agent, and develop a novel approach to incorporate them into the proposed framework LIRD for list-wide recommendations. The experimental results based on a real-world e-commerce dataset demonstrate the effectiveness of the proposed framework.