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Recent work has identified noisy and misannotated data as a core cause of hallucinations and unfaithful outputs in Natural Language Generation (NLG) tasks. Consequently, identifying and removing these examples is a key open challenge in creating reliable NLG systems. In this work, we introduce a framework to identify and remove low-quality training instances that lead to undesirable outputs, such as faithfulness errors in text summarization. We show that existing approaches for error tracing, such as gradient-based influence measures, do not perform reliably for detecting faithfulness errors in NLG datasets. We overcome the drawbacks of existing error tracing methods through a new, contrast-based estimate that compares undesired generations to human-corrected outputs. Our proposed method can achieve a mean average precision of 0.93 at detecting known data errors across synthetic tasks with known ground truth, substantially outperforming existing approaches. Using this approach and re-training models on cleaned data leads to a 70% reduction in entity hallucinations on the NYT dataset and a 55% reduction in semantic errors on the E2E dataset.

Most existing cross-lingual summarization (CLS) work constructs CLS corpora by simply and directly translating pre-annotated summaries from one language to another, which can contain errors from both summarization and translation processes. To address this issue, we propose ConvSumX, a cross-lingual conversation summarization benchmark, through a new annotation schema that explicitly considers source input context. ConvSumX consists of 2 sub-tasks under different real-world scenarios, with each covering 3 language directions. We conduct thorough analysis on ConvSumX and 3 widely-used manually annotated CLS corpora and empirically find that ConvSumX is more faithful towards input text. Additionally, based on the same intuition, we propose a 2-Step method, which takes both conversation and summary as input to simulate human annotation process. Experimental results show that 2-Step method surpasses strong baselines on ConvSumX under both automatic and human evaluation. Analysis shows that both source input text and summary are crucial for modeling cross-lingual summaries.

We propose gated language experts and curriculum training to enhance multilingual transformer transducer models without requiring language identification (LID) input from users during inference. Our method incorporates a gating mechanism and LID loss, enabling transformer experts to learn language-specific information. By combining gated transformer experts with shared transformer layers, we construct multilingual transformer blocks and utilize linear experts to effectively regularize the joint network. The curriculum training scheme leverages LID to guide the gated experts in improving their respective language performance. Experimental results on a bilingual task involving English and Spanish demonstrate significant improvements, with average relative word error reductions of 12.5% and 7.3% compared to the baseline bilingual and monolingual models, respectively. Notably, our method achieves performance comparable to the upper-bound model trained and inferred with oracle LID. Extending our approach to trilingual, quadrilingual, and pentalingual models reveals similar advantages to those observed in the bilingual models, highlighting its ease of extension to multiple languages.

We study the new problem of automatic question generation (QG) from multi-modal sources containing images and texts, significantly expanding the scope of most of the existing work that focuses exclusively on QG from only textual sources. We propose a simple solution for our new problem, called MultiQG-TI, which enables a text-only question generator to process visual input in addition to textual input. Specifically, we leverage an image-to-text model and an optical character recognition model to obtain the textual description of the image and extract any texts in the image, respectively, and then feed them together with the input texts to the question generator. We only fine-tune the question generator while keeping the other components fixed. On the challenging ScienceQA dataset, we demonstrate that MultiQG-TI significantly outperforms ChatGPT with few-shot prompting, despite having hundred-times less trainable parameters. Additional analyses empirically confirm the necessity of both visual and textual signals for QG and show the impact of various modeling choices.

We introduce a novel prompting framework called Directional Stimulus Prompting for guiding black-box large language models (LLMs) toward desired outputs. The framework introduces a new component called directional stimulus into the prompt, providing more fine-grained guidance and control over LLMs. The directional stimulus serves as hints or cues for each input query to guide LLMs toward the desired output, such as keywords that the desired summary should include for summarization. We utilize a small tunable model (e.g., T5) to generate such directional stimulus for each query, allowing us to optimize black-box LLMs by optimizing a small policy model. This policy model can be trained through 1) supervised fine-tuning using labeled data and 2) reinforcement learning from offline or online rewards to explore directional stimulus that better aligns LLMs with desired behaviors. We evaluate our framework on summarization and dialogue response generation tasks. Experimental results show that our framework consistently improves ChatGPT's performance over standard prompting with a small collection of training data, and reinforcement learning further improves the performance. Notably, on the MultWOZ dataset, our framework enables ChatGPT to achieve a remarkable 41.4% improvement in its combined score with only 80 dialogues, matching or even surpassing the performance of some fully trained state-of-the-art models. We have made our code publicly available.

In this study, the performances of the Whisper-Small and Wav2Vec2-XLS-R-300M models which are two pre-trained multilingual models for speech to text were examined for the Turkish language. Mozilla Common Voice version 11.0 which is prepared in Turkish language and is an open-source data set, was used in the study. The multilingual models, Whisper- Small and Wav2Vec2-XLS-R-300M were fine-tuned with this data set which contains a small amount of data. The speech to text performance of the two models was compared. WER values are calculated as 0.28 and 0.16 for the Wav2Vec2-XLS- R-300M and the Whisper-Small models respectively. In addition, the performances of the models were examined with the test data prepared with call center records that were not included in the training and validation dataset.

The unprecedented performance of large language models (LLMs) necessitates improvements in evaluations. Rather than merely exploring the breadth of LLM abilities, we believe meticulous and thoughtful designs are essential to thorough, unbiased, and applicable evaluations. Given the importance of world knowledge to LLMs, we construct a Knowledge-oriented LLM Assessment benchmark (KoLA), in which we carefully design three crucial factors: (1) For ability modeling, we mimic human cognition to form a four-level taxonomy of knowledge-related abilities, covering $19$ tasks. (2) For data, to ensure fair comparisons, we use both Wikipedia, a corpus prevalently pre-trained by LLMs, along with continuously collected emerging corpora, aiming to evaluate the capacity to handle unseen data and evolving knowledge. (3) For evaluation criteria, we adopt a contrastive system, including overall standard scores for better numerical comparability across tasks and models and a unique self-contrast metric for automatically evaluating knowledge hallucination. We evaluate $21$ open-source and commercial LLMs and obtain some intriguing findings. The KoLA dataset and open-participation leaderboard are publicly released at //kola.xlore.cn and will be continuously updated to provide references for developing LLMs and knowledge-related systems.

Recent artificial intelligence (AI) systems have reached milestones in "grand challenges" ranging from Go to protein-folding. The capability to retrieve medical knowledge, reason over it, and answer medical questions comparably to physicians has long been viewed as one such grand challenge. Large language models (LLMs) have catalyzed significant progress in medical question answering; Med-PaLM was the first model to exceed a "passing" score in US Medical Licensing Examination (USMLE) style questions with a score of 67.2% on the MedQA dataset. However, this and other prior work suggested significant room for improvement, especially when models' answers were compared to clinicians' answers. Here we present Med-PaLM 2, which bridges these gaps by leveraging a combination of base LLM improvements (PaLM 2), medical domain finetuning, and prompting strategies including a novel ensemble refinement approach. Med-PaLM 2 scored up to 86.5% on the MedQA dataset, improving upon Med-PaLM by over 19% and setting a new state-of-the-art. We also observed performance approaching or exceeding state-of-the-art across MedMCQA, PubMedQA, and MMLU clinical topics datasets. We performed detailed human evaluations on long-form questions along multiple axes relevant to clinical applications. In pairwise comparative ranking of 1066 consumer medical questions, physicians preferred Med-PaLM 2 answers to those produced by physicians on eight of nine axes pertaining to clinical utility (p < 0.001). We also observed significant improvements compared to Med-PaLM on every evaluation axis (p < 0.001) on newly introduced datasets of 240 long-form "adversarial" questions to probe LLM limitations. While further studies are necessary to validate the efficacy of these models in real-world settings, these results highlight rapid progress towards physician-level performance in medical question answering.

Deploying large language models (LLMs) is challenging because they are memory inefficient and compute-intensive for practical applications. In reaction, researchers train smaller task-specific models by either finetuning with human labels or distilling using LLM-generated labels. However, finetuning and distillation require large amounts of training data to achieve comparable performance to LLMs. We introduce Distilling step-by-step, a new mechanism that (a) trains smaller models that outperform LLMs, and (b) achieves so by leveraging less training data needed by finetuning or distillation. Our method extracts LLM rationales as additional supervision for small models within a multi-task training framework. We present three findings across 4 NLP benchmarks: First, compared to both finetuning and distillation, our mechanism achieves better performance with much fewer labeled/unlabeled training examples. Second, compared to LLMs, we achieve better performance using substantially smaller model sizes. Third, we reduce both the model size and the amount of data required to outperform LLMs; our 770M T5 model outperforms the 540B PaLM model using only 80% of available data on a benchmark task.

Knowledge enhanced pre-trained language models (K-PLMs) are shown to be effective for many public tasks in the literature but few of them have been successfully applied in practice. To address this problem, we propose K-AID, a systematic approach that includes a low-cost knowledge acquisition process for acquiring domain knowledge, an effective knowledge infusion module for improving model performance, and a knowledge distillation component for reducing the model size and deploying K-PLMs on resource-restricted devices (e.g., CPU) for real-world application. Importantly, instead of capturing entity knowledge like the majority of existing K-PLMs, our approach captures relational knowledge, which contributes to better-improving sentence-level text classification and text matching tasks that play a key role in question answering (QA). We conducted a set of experiments on five text classification tasks and three text matching tasks from three domains, namely E-commerce, Government, and Film&TV, and performed online A/B tests in E-commerce. Experimental results show that our approach is able to achieve substantial improvement on sentence-level question answering tasks and bring beneficial business value in industrial settings.