Query performance prediction (QPP) is a core task in information retrieval. The QPP task is to predict the retrieval quality of a search system for a query without relevance judgments. Research has shown the effectiveness and usefulness of QPP for ad-hoc search. Recent years have witnessed considerable progress in conversational search (CS). Effective QPP could help a CS system to decide an appropriate action to be taken at the next turn. Despite its potential, QPP for CS has been little studied. We address this research gap by reproducing and studying the effectiveness of existing QPP methods in the context of CS. While the task of passage retrieval remains the same in the two settings, a user query in CS depends on the conversational history, introducing novel QPP challenges. In particular, we seek to explore to what extent findings from QPP methods for ad-hoc search generalize to three CS settings: (i) estimating the retrieval quality of different query rewriting-based retrieval methods, (ii) estimating the retrieval quality of a conversational dense retrieval method, and (iii) estimating the retrieval quality for top ranks vs. deeper-ranked lists. Our findings can be summarized as follows: (i) supervised QPP methods distinctly outperform unsupervised counterparts only when a large-scale training set is available; (ii) point-wise supervised QPP methods outperform their list-wise counterparts in most cases; and (iii) retrieval score-based unsupervised QPP methods show high effectiveness in assessing the conversational dense retrieval method, ConvDR.
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We introduce a new conversation head generation benchmark for synthesizing behaviors of a single interlocutor in a face-to-face conversation. The capability to automatically synthesize interlocutors which can participate in long and multi-turn conversations is vital and offer benefits for various applications, including digital humans, virtual agents, and social robots. While existing research primarily focuses on talking head generation (one-way interaction), hindering the ability to create a digital human for conversation (two-way) interaction due to the absence of listening and interaction parts. In this work, we construct two datasets to address this issue, ``ViCo'' for independent talking and listening head generation tasks at the sentence level, and ``ViCo-X'', for synthesizing interlocutors in multi-turn conversational scenarios. Based on ViCo and ViCo-X, we define three novel tasks targeting the interaction modeling during the face-to-face conversation: 1) responsive listening head generation making listeners respond actively to the speaker with non-verbal signals, 2) expressive talking head generation guiding speakers to be aware of listeners' behaviors, and 3) conversational head generation to integrate the talking/listening ability in one interlocutor. Along with the datasets, we also propose corresponding baseline solutions to the three aforementioned tasks. Experimental results show that our baseline method could generate responsive and vivid agents that can collaborate with real person to fulfil the whole conversation. Project page: //vico.solutions/.
Spoken dialogue systems (SDSs) have been separately developed under two different categories, task-oriented and chit-chat. The former focuses on achieving functional goals and the latter aims at creating engaging social conversations without special goals. Creating a unified conversational model that can engage in both chit-chat and task-oriented dialogue is a promising research topic in recent years. However, the potential ``initiative'' that occurs when there is a change between dialogue modes in one dialogue has rarely been explored. In this work, we investigate two kinds of dialogue scenarios, one starts from chit-chat implicitly involving task-related topics and finally switching to task-oriented requests; the other starts from task-oriented interaction and eventually changes to casual chat after all requested information is provided. We contribute two efficient prompt models which can proactively generate a transition sentence to trigger system-initiated transitions in a unified dialogue model. One is a discrete prompt model trained with two discrete tokens, the other one is a continuous prompt model using continuous prompt embeddings automatically generated by a classifier. We furthermore show that the continuous prompt model can also be used to guide the proactive transitions between particular domains in a multi-domain task-oriented setting.
This paper delves into an advanced implementation of Chain-of-Thought-Prompting in Large Language Models, focusing on the use of tools (or "plug-ins") within the explicit reasoning paths generated by this prompting method. We find that tool-enabled conversational agents often become sidetracked, as additional context from tools like search engines or calculators diverts from original user intents. To address this, we explore a concept wherein the user becomes the tool, providing necessary details and refining their requests. Through Conversation Analysis, we characterize this interaction as insert-expansion - an intermediary conversation designed to facilitate the preferred response. We explore possibilities arising from this 'user-as-a-tool' approach in two empirical studies using direct comparison, and find benefits in the recommendation domain.
This paper presents a method for building a personalized open-domain dialogue system to address the WWH (WHAT, WHEN, and HOW) problem for natural response generation in a commercial setting, where personalized dialogue responses are heavily interleaved with casual response turns. The proposed approach involves weighted dataset blending, negative persona information augmentation methods, and the design of personalized conversation datasets to address the challenges of WWH in personalized, open-domain dialogue systems. Our work effectively balances dialogue fluency and tendency to ground, while also introducing a response-type label to improve the controllability and explainability of the grounded responses. The combination of these methods leads to more fluent conversations, as evidenced by subjective human evaluations as well as objective evaluations.
Conversational search has been regarded as the next-generation search paradigm. Constrained by data scarcity, most existing methods distill the well-trained ad-hoc retriever to the conversational retriever. However, these methods, which usually initialize parameters by query reformulation to discover contextualized dependency, have trouble in understanding the dialogue structure information and struggle with contextual semantic vanishing. In this paper, we propose \fullmodel (\model) which is a new post-training paradigm with three self-supervised tasks to efficiently initialize the conversational search model to enhance the dialogue structure and contextual semantic understanding. Furthermore, the \model can be plugged into most of the existing conversational models to boost their performance. To verify the effectiveness of our proposed method, we apply the conversational encoder post-trained by \model on the conversational search task using two benchmark datasets: CAsT-19 and CAsT-20. Extensive experiments that our \model can boost the performance of several existing conversational search methods. Our source code is available at \url{//github.com/morecry/SSP}.
Conversational question answering (ConvQA) tackles sequential information needs where contexts in follow-up questions are left implicit. Current ConvQA systems operate over homogeneous sources of information: either a knowledge base (KB), or a text corpus, or a collection of tables. This paper addresses the novel issue of jointly tapping into all of these together, this way boosting answer coverage and confidence. We present CONVINSE, an end-to-end pipeline for ConvQA over heterogeneous sources, operating in three stages: i) learning an explicit structured representation of an incoming question and its conversational context, ii) harnessing this frame-like representation to uniformly capture relevant evidences from KB, text, and tables, and iii) running a fusion-in-decoder model to generate the answer. We construct and release the first benchmark, ConvMix, for ConvQA over heterogeneous sources, comprising 3000 real-user conversations with 16000 questions, along with entity annotations, completed question utterances, and question paraphrases. Experiments demonstrate the viability and advantages of our method, compared to state-of-the-art baselines.
Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due to inherent shortcomings: (a) What exactly does a user like? (b) Why does a user like an item? The shortcomings are due to the way that static models learn user preference, i.e., without explicit instructions and active feedback from users. The recent rise of conversational recommender systems (CRSs) changes this situation fundamentally. In a CRS, users and the system can dynamically communicate through natural language interactions, which provide unprecedented opportunities to explicitly obtain the exact preference of users. Considerable efforts, spread across disparate settings and applications, have been put into developing CRSs. Existing models, technologies, and evaluation methods for CRSs are far from mature. In this paper, we provide a systematic review of the techniques used in current CRSs. We summarize the key challenges of developing CRSs into five directions: (1) Question-based user preference elicitation. (2) Multi-turn conversational recommendation strategies. (3) Dialogue understanding and generation. (4) Exploitation-exploration trade-offs. (5) Evaluation and user simulation. These research directions involve multiple research fields like information retrieval (IR), natural language processing (NLP), and human-computer interaction (HCI). Based on these research directions, we discuss some future challenges and opportunities. We provide a road map for researchers from multiple communities to get started in this area. We hope this survey helps to identify and address challenges in CRSs and inspire future research.
Knowledge graph embedding, which aims to represent entities and relations as low dimensional vectors (or matrices, tensors, etc.), has been shown to be a powerful technique for predicting missing links in knowledge graphs. Existing knowledge graph embedding models mainly focus on modeling relation patterns such as symmetry/antisymmetry, inversion, and composition. However, many existing approaches fail to model semantic hierarchies, which are common in real-world applications. To address this challenge, we propose a novel knowledge graph embedding model---namely, Hierarchy-Aware Knowledge Graph Embedding (HAKE)---which maps entities into the polar coordinate system. HAKE is inspired by the fact that concentric circles in the polar coordinate system can naturally reflect the hierarchy. Specifically, the radial coordinate aims to model entities at different levels of the hierarchy, and entities with smaller radii are expected to be at higher levels; the angular coordinate aims to distinguish entities at the same level of the hierarchy, and these entities are expected to have roughly the same radii but different angles. Experiments demonstrate that HAKE can effectively model the semantic hierarchies in knowledge graphs, and significantly outperforms existing state-of-the-art methods on benchmark datasets for the link prediction task.
Retrieving object instances among cluttered scenes efficiently requires compact yet comprehensive regional image representations. Intuitively, object semantics can help build the index that focuses on the most relevant regions. However, due to the lack of bounding-box datasets for objects of interest among retrieval benchmarks, most recent work on regional representations has focused on either uniform or class-agnostic region selection. In this paper, we first fill the void by providing a new dataset of landmark bounding boxes, based on the Google Landmarks dataset, that includes $94k$ images with manually curated boxes from $15k$ unique landmarks. Then, we demonstrate how a trained landmark detector, using our new dataset, can be leveraged to index image regions and improve retrieval accuracy while being much more efficient than existing regional methods. In addition, we further introduce a novel regional aggregated selective match kernel (R-ASMK) to effectively combine information from detected regions into an improved holistic image representation. R-ASMK boosts image retrieval accuracy substantially at no additional memory cost, while even outperforming systems that index image regions independently. Our complete image retrieval system improves upon the previous state-of-the-art by significant margins on the Revisited Oxford and Paris datasets. Code and data will be released.
The present paper surveys neural approaches to conversational AI that have been developed in the last few years. We group conversational systems into three categories: (1) question answering agents, (2) task-oriented dialogue agents, and (3) chatbots. For each category, we present a review of state-of-the-art neural approaches, draw the connection between them and traditional approaches, and discuss the progress that has been made and challenges still being faced, using specific systems and models as case studies.
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