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At the staggering pace with which the capabilities of large language models (LLMs) are increasing, creating future-proof evaluation sets to assess their understanding becomes more and more challenging. In this paper, we propose a novel paradigm for evaluating LLMs which leverages the idea that correct world understanding should be consistent across different (Fregean) senses of the same meaning. Accordingly, we measure understanding not in terms of correctness but by evaluating consistency across multiple senses that are generated by the model itself. We showcase our approach by instantiating a test where the different senses are different languages, hence using multilingual self-consistency as a litmus test for the model's understanding and simultaneously addressing the important topic of multilingualism. Taking one of the latest versions of ChatGPT as our object of study, we evaluate multilingual consistency for two different tasks across three different languages. We show that its multilingual consistency is still lacking, and that its task and world understanding are thus not language-independent. As our approach does not require any static evaluation corpora in languages other than English, it can easily and cheaply be extended to different languages and tasks and could become an integral part of future benchmarking efforts.

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Large language models (LLMs) are gaining increasing popularity in both academia and industry, owing to their unprecedented performance in various applications. As LLMs continue to play a vital role in both research and daily use, their evaluation becomes increasingly critical, not only at the task level, but also at the society level for better understanding of their potential risks. Over the past years, significant efforts have been made to examine LLMs from various perspectives. This paper presents a comprehensive review of these evaluation methods for LLMs, focusing on three key dimensions: what to evaluate, where to evaluate, and how to evaluate. Firstly, we provide an overview from the perspective of evaluation tasks, encompassing general natural language processing tasks, reasoning, medical usage, ethics, educations, natural and social sciences, agent applications, and other areas. Secondly, we answer the `where' and `how' questions by diving into the evaluation methods and benchmarks, which serve as crucial components in assessing performance of LLMs. Then, we summarize the success and failure cases of LLMs in different tasks. Finally, we shed light on several future challenges that lie ahead in LLMs evaluation. Our aim is to offer invaluable insights to researchers in the realm of LLMs evaluation, thereby aiding the development of more proficient LLMs. Our key point is that evaluation should be treated as an essential discipline to better assist the development of LLMs. We consistently maintain the related open-source materials at: //github.com/MLGroupJLU/LLM-eval-survey.

Nowadays, the quality of responses generated by different modern large language models (LLMs) are hard to evaluate and compare automatically. Recent studies suggest and predominantly use LLMs as a reference-free metric for open-ended question answering. More specifically, they use the recognized "strongest" LLM as the evaluator, which conducts pairwise comparisons of candidate models' answers and provides a ranking score. However, this intuitive method has multiple problems, such as bringing in self-enhancement (favoring its own answers) and positional bias. We draw insights and lessons from the educational domain (Cho and MacArthur, 2011; Walsh, 2014) to improve LLM-based evaluations. Specifically, we propose the (1) peer rank (PR) algorithm that takes into account each peer LLM's pairwise preferences of all answer pairs, and outputs a final ranking of models; and (2) peer discussion (PD), where we prompt two LLMs to discuss and try to reach a mutual agreement on preferences of two answers. We conduct experiments on two benchmark datasets. We find that our approaches achieve higher accuracy and align better with human judgments, respectively. Interestingly, PR can induce a relatively accurate self-ranking of models under the anonymous setting, where each model's name is unrevealed. Our work provides space to explore evaluating models that are hard to compare for humans.

ChatGPT is a large language model developed by OpenAI. Despite its impressive performance across various tasks, no prior work has investigated its capability in the biomedical domain yet. To this end, this paper aims to evaluate the performance of ChatGPT on various benchmark biomedical tasks, such as relation extraction, document classification, question answering, and summarization. To the best of our knowledge, this is the first work that conducts an extensive evaluation of ChatGPT in the biomedical domain. Interestingly, we find based on our evaluation that in biomedical datasets that have smaller training sets, zero-shot ChatGPT even outperforms the state-of-the-art fine-tuned generative transformer models, such as BioGPT and BioBART. This suggests that ChatGPT's pre-training on large text corpora makes it quite specialized even in the biomedical domain. Our findings demonstrate that ChatGPT has the potential to be a valuable tool for various tasks in the biomedical domain that lack large annotated data.

The development of large language models (LLMs) such as ChatGPT has brought a lot of attention recently. However, their evaluation in the benchmark academic datasets remains under-explored due to the difficulty of evaluating the generative outputs produced by this model against the ground truth. In this paper, we aim to present a thorough evaluation of ChatGPT's performance on diverse academic datasets, covering tasks like question-answering, text summarization, code generation, commonsense reasoning, mathematical problem-solving, machine translation, bias detection, and ethical considerations. Specifically, we evaluate ChatGPT across 140 tasks and analyze 255K responses it generates in these datasets. This makes our work the largest evaluation of ChatGPT in NLP benchmarks. In short, our study aims to validate the strengths and weaknesses of ChatGPT in various tasks and provide insights for future research using LLMs. We also report a new emergent ability to follow multi-query instructions that we mostly found in ChatGPT and other instruction-tuned models. Our extensive evaluation shows that even though ChatGPT is capable of performing a wide variety of tasks, and may obtain impressive performance in several benchmark datasets, it is still far from achieving the ability to reliably solve many challenging tasks. By providing a thorough assessment of ChatGPT's performance across diverse NLP tasks, this paper sets the stage for a targeted deployment of ChatGPT-like LLMs in real-world applications.

While many natural language inference (NLI) datasets target certain semantic phenomena, e.g., negation, tense & aspect, monotonicity, and presupposition, to the best of our knowledge, there is no NLI dataset that involves diverse types of spatial expressions and reasoning. We fill this gap by semi-automatically creating an NLI dataset for spatial reasoning, called SpaceNLI. The data samples are automatically generated from a curated set of reasoning patterns, where the patterns are annotated with inference labels by experts. We test several SOTA NLI systems on SpaceNLI to gauge the complexity of the dataset and the system's capacity for spatial reasoning. Moreover, we introduce a Pattern Accuracy and argue that it is a more reliable and stricter measure than the accuracy for evaluating a system's performance on pattern-based generated data samples. Based on the evaluation results we find that the systems obtain moderate results on the spatial NLI problems but lack consistency per inference pattern. The results also reveal that non-projective spatial inferences (especially due to the "between" preposition) are the most challenging ones.

For safety, AI systems in health undergo thorough evaluations before deployment, validating their predictions against a ground truth that is assumed certain. However, this is actually not the case and the ground truth may be uncertain. Unfortunately, this is largely ignored in standard evaluation of AI models but can have severe consequences such as overestimating the future performance. To avoid this, we measure the effects of ground truth uncertainty, which we assume decomposes into two main components: annotation uncertainty which stems from the lack of reliable annotations, and inherent uncertainty due to limited observational information. This ground truth uncertainty is ignored when estimating the ground truth by deterministically aggregating annotations, e.g., by majority voting or averaging. In contrast, we propose a framework where aggregation is done using a statistical model. Specifically, we frame aggregation of annotations as posterior inference of so-called plausibilities, representing distributions over classes in a classification setting, subject to a hyper-parameter encoding annotator reliability. Based on this model, we propose a metric for measuring annotation uncertainty and provide uncertainty-adjusted metrics for performance evaluation. We present a case study applying our framework to skin condition classification from images where annotations are provided in the form of differential diagnoses. The deterministic adjudication process called inverse rank normalization (IRN) from previous work ignores ground truth uncertainty in evaluation. Instead, we present two alternative statistical models: a probabilistic version of IRN and a Plackett-Luce-based model. We find that a large portion of the dataset exhibits significant ground truth uncertainty and standard IRN-based evaluation severely over-estimates performance without providing uncertainty estimates.

While understanding and removing gender biases in language models has been a long-standing problem in Natural Language Processing, prior research work has primarily been limited to English. In this work, we investigate some of the challenges with evaluating and mitigating biases in multilingual settings which stem from a lack of existing benchmarks and resources for bias evaluation beyond English especially for non-western context. In this paper, we first create a benchmark for evaluating gender biases in pre-trained masked language models by extending DisCo to different Indian languages using human annotations. We extend various debiasing methods to work beyond English and evaluate their effectiveness for SOTA massively multilingual models on our proposed metric. Overall, our work highlights the challenges that arise while studying social biases in multilingual settings and provides resources as well as mitigation techniques to take a step toward scaling to more languages.

Emotions are experienced and expressed differently across the world. In order to use Large Language Models (LMs) for multilingual tasks that require emotional sensitivity, LMs must reflect this cultural variation in emotion. In this study, we investigate whether the widely-used multilingual LMs in 2023 reflect differences in emotional expressions across cultures and languages. We find that embeddings obtained from LMs (e.g., XLM-RoBERTa) are Anglocentric, and generative LMs (e.g., ChatGPT) reflect Western norms, even when responding to prompts in other languages. Our results show that multilingual LMs do not successfully learn the culturally appropriate nuances of emotion and we highlight possible research directions towards correcting this.

The advent of ChatGPT, a large language model-powered chatbot, has prompted questions about its potential implications for traditional search engines. In this study, we investigate the differences in user behavior when employing search engines and chatbot tools for information-seeking tasks. We carry out a randomized online experiment, dividing participants into two groups: one using a ChatGPT-like tool and the other using a Google Search-like tool. Our findings reveal that the ChatGPT group consistently spends less time on all tasks, with no significant difference in overall task performance between the groups. Notably, ChatGPT levels user search performance across different education levels and excels in answering straightforward questions and providing general solutions but falls short in fact-checking tasks. Users perceive ChatGPT's responses as having higher information quality compared to Google Search, despite displaying a similar level of trust in both tools. Furthermore, participants using ChatGPT report significantly better user experiences in terms of usefulness, enjoyment, and satisfaction, while perceived ease of use remains comparable between the two tools. However, ChatGPT may also lead to overreliance and generate or replicate misinformation, yielding inconsistent results. Our study offers valuable insights for search engine management and highlights opportunities for integrating chatbot technologies into search engine designs.

Large Language Models (LLMs) have significantly advanced natural language processing (NLP) with their impressive language understanding and generation capabilities. However, their performance may be suboptimal for long-tail or domain-specific tasks due to limited exposure to domain-specific knowledge and vocabulary. Additionally, the lack of transparency of most state-of-the-art (SOTA) LLMs, which can only be accessed via APIs, impedes further fine-tuning with custom data. Moreover, data privacy is a significant concern. To address these challenges, we propose the novel Parametric Knowledge Guiding (PKG) framework, which equips LLMs with a knowledge-guiding module to access relevant knowledge at runtime without altering the LLMs' parameters. Our PKG is based on open-source "white-box" small language models, allowing offline storage of any knowledge that LLMs require. We demonstrate that our PKG framework can enhance the performance of "black-box" LLMs on a range of long-tail and domain-specific downstream tasks requiring factual, tabular, medical, and multimodal knowledge.

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