Crowdsourced dialogue corpora are usually limited in scale and topic coverage due to the expensive cost of data curation. This would hinder the generalization of downstream dialogue models to open-domain topics. In this work, we leverage large language models for dialogue augmentation in the task of emotional support conversation (ESC). By treating dialogue augmentation as a dialogue completion task, we prompt a fine-tuned language model to complete full dialogues from available dialogue posts of various topics, which are then postprocessed based on heuristics. Applying this approach, we construct AugESC, an augmented dataset for the ESC task, which largely extends the scale and topic coverage of the crowdsourced ESConv corpus. Through comprehensive human evaluation, we demonstrate that our approach is superior to strong baselines of dialogue augmentation and that AugESC has comparable dialogue quality to the crowdsourced corpus. We also conduct human interactive evaluation and prove that post-training on AugESC improves downstream dialogue models' generalization ability to open-domain topics. These results suggest the utility of AugESC and highlight the potential of large language models in improving data-scarce dialogue generation tasks.
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Align With Purpose: Optimize Desired Properties in CTC Models with a General Plug-and-Play Framework
Connectionist Temporal Classification (CTC) is a widely used criterion for training supervised sequence-to-sequence (seq2seq) models. It enables learning the relations between input and output sequences, termed alignments, by marginalizing over perfect alignments (that yield the ground truth), at the expense of imperfect alignments. This binary differentiation of perfect and imperfect alignments falls short of capturing other essential alignment properties that hold significance in other real-world applications. Here we propose $\textit{Align With Purpose}$, a $\textbf{general Plug-and-Play framework}$ for enhancing a desired property in models trained with the CTC criterion. We do that by complementing the CTC with an additional loss term that prioritizes alignments according to a desired property. Our method does not require any intervention in the CTC loss function, enables easy optimization of a variety of properties, and allows differentiation between both perfect and imperfect alignments. We apply our framework in the domain of Automatic Speech Recognition (ASR) and show its generality in terms of property selection, architectural choice, and scale of training dataset (up to 280,000 hours). To demonstrate the effectiveness of our framework, we apply it to two unrelated properties: emission time and word error rate (WER). For the former, we report an improvement of up to 570ms in latency optimization with a minor reduction in WER, and for the latter, we report a relative improvement of 4.5% WER over the baseline models. To the best of our knowledge, these applications have never been demonstrated to work on a scale of data as large as ours. Notably, our method can be implemented using only a few lines of code, and can be extended to other alignment-free loss functions and to domains other than ASR.
Spoken dialogue systems (SDSs) have been separately developed under two different categories, task-oriented and chit-chat. The former focuses on achieving functional goals and the latter aims at creating engaging social conversations without special goals. Creating a unified conversational model that can engage in both chit-chat and task-oriented dialogue is a promising research topic in recent years. However, the potential ``initiative'' that occurs when there is a change between dialogue modes in one dialogue has rarely been explored. In this work, we investigate two kinds of dialogue scenarios, one starts from chit-chat implicitly involving task-related topics and finally switching to task-oriented requests; the other starts from task-oriented interaction and eventually changes to casual chat after all requested information is provided. We contribute two efficient prompt models which can proactively generate a transition sentence to trigger system-initiated transitions in a unified dialogue model. One is a discrete prompt model trained with two discrete tokens, the other one is a continuous prompt model using continuous prompt embeddings automatically generated by a classifier. We furthermore show that the continuous prompt model can also be used to guide the proactive transitions between particular domains in a multi-domain task-oriented setting.
This paper presents a method for building a personalized open-domain dialogue system to address the WWH (WHAT, WHEN, and HOW) problem for natural response generation in a commercial setting, where personalized dialogue responses are heavily interleaved with casual response turns. The proposed approach involves weighted dataset blending, negative persona information augmentation methods, and the design of personalized conversation datasets to address the challenges of WWH in personalized, open-domain dialogue systems. Our work effectively balances dialogue fluency and tendency to ground, while also introducing a response-type label to improve the controllability and explainability of the grounded responses. The combination of these methods leads to more fluent conversations, as evidenced by subjective human evaluations as well as objective evaluations.
Large language models(LLMs) have shown excellent text generation capabilities, but there is still much space for improvement in accuracy, sometimes with grammatical errors, semantic inaccuracies, and contextual incoherence, which seriously affect the reliability of the models. These problems may originate from the difficulties and limitations encountered in the pattern extraction stage of large language models. How to utilize the generative power of large language models to generate as many possible patterns that help solve problems and find the optimal patterns from them, so as to use patterns to guide large language models to generate good content, has become a current research hotspot. In this paper, we propose a pattern extraction and selection framework, PatternGPT, which generates rich patterns through the extraction ability of large language models and draws on the idea of federation learning, where multiple agents collaborate with each other to generate diverse patterns. High-quality patterns are selected by defining criteria and optimization algorithms to personalize the guidance of the model generation process. PatternGPT has the advantages of generating diverse and useful patterns, extending relevant knowledge, facilitating efficient pattern use and transfer, and optimizing the quality of generated results and user experience, which provides an effective method for optimizing the text generation capability of large language models and is expected to drive further development in the field of intelligent dialogue and content generation. It is expected to promote further development in the field of intelligent dialogue and content generation.
Large language models encode a vast amount of semantic knowledge and possess remarkable understanding and reasoning capabilities. Previous research has explored how to ground language models in robotic tasks to ensure that the sequences generated by the language model are both logically correct and practically executable. However, low-level execution may deviate from the high-level plan due to environmental perturbations or imperfect controller design. In this paper, we propose DoReMi, a novel language model grounding framework that enables immediate Detection and Recovery from Misalignments between plan and execution. Specifically, during low-level skill execution, we use a vision question answering (VQA) model to regularly detect plan-execution misalignments. If certain misalignment occurs, our method will call the language model to re-plan in order to recover from misalignments. Experiments on various complex tasks including robot arms and humanoid robots demonstrate that our method can lead to higher task success rates and shorter task completion times. Videos of DoReMi are available at //sites.google.com/view/doremi-paper.
In recent years, much progress has been made in learning robotic manipulation policies that follow natural language instructions. Such methods typically learn from corpora of robot-language data that was either collected with specific tasks in mind or expensively re-labelled by humans with rich language descriptions in hindsight. Recently, large-scale pretrained vision-language models (VLMs) like CLIP or ViLD have been applied to robotics for learning representations and scene descriptors. Can these pretrained models serve as automatic labelers for robot data, effectively importing Internet-scale knowledge into existing datasets to make them useful even for tasks that are not reflected in their ground truth annotations? To accomplish this, we introduce Data-driven Instruction Augmentation for Language-conditioned control (DIAL): we utilize semi-supervised language labels leveraging the semantic understanding of CLIP to propagate knowledge onto large datasets of unlabelled demonstration data and then train language-conditioned policies on the augmented datasets. This method enables cheaper acquisition of useful language descriptions compared to expensive human labels, allowing for more efficient label coverage of large-scale datasets. We apply DIAL to a challenging real-world robotic manipulation domain where 96.5% of the 80,000 demonstrations do not contain crowd-sourced language annotations. DIAL enables imitation learning policies to acquire new capabilities and generalize to 60 novel instructions unseen in the original dataset.
Recent artificial intelligence (AI) systems have reached milestones in "grand challenges" ranging from Go to protein-folding. The capability to retrieve medical knowledge, reason over it, and answer medical questions comparably to physicians has long been viewed as one such grand challenge. Large language models (LLMs) have catalyzed significant progress in medical question answering; Med-PaLM was the first model to exceed a "passing" score in US Medical Licensing Examination (USMLE) style questions with a score of 67.2% on the MedQA dataset. However, this and other prior work suggested significant room for improvement, especially when models' answers were compared to clinicians' answers. Here we present Med-PaLM 2, which bridges these gaps by leveraging a combination of base LLM improvements (PaLM 2), medical domain finetuning, and prompting strategies including a novel ensemble refinement approach. Med-PaLM 2 scored up to 86.5% on the MedQA dataset, improving upon Med-PaLM by over 19% and setting a new state-of-the-art. We also observed performance approaching or exceeding state-of-the-art across MedMCQA, PubMedQA, and MMLU clinical topics datasets. We performed detailed human evaluations on long-form questions along multiple axes relevant to clinical applications. In pairwise comparative ranking of 1066 consumer medical questions, physicians preferred Med-PaLM 2 answers to those produced by physicians on eight of nine axes pertaining to clinical utility (p < 0.001). We also observed significant improvements compared to Med-PaLM on every evaluation axis (p < 0.001) on newly introduced datasets of 240 long-form "adversarial" questions to probe LLM limitations. While further studies are necessary to validate the efficacy of these models in real-world settings, these results highlight rapid progress towards physician-level performance in medical question answering.
Knowledge enhanced pre-trained language models (K-PLMs) are shown to be effective for many public tasks in the literature but few of them have been successfully applied in practice. To address this problem, we propose K-AID, a systematic approach that includes a low-cost knowledge acquisition process for acquiring domain knowledge, an effective knowledge infusion module for improving model performance, and a knowledge distillation component for reducing the model size and deploying K-PLMs on resource-restricted devices (e.g., CPU) for real-world application. Importantly, instead of capturing entity knowledge like the majority of existing K-PLMs, our approach captures relational knowledge, which contributes to better-improving sentence-level text classification and text matching tasks that play a key role in question answering (QA). We conducted a set of experiments on five text classification tasks and three text matching tasks from three domains, namely E-commerce, Government, and Film&TV, and performed online A/B tests in E-commerce. Experimental results show that our approach is able to achieve substantial improvement on sentence-level question answering tasks and bring beneficial business value in industrial settings.
Neural network models usually suffer from the challenge of incorporating commonsense knowledge into the open-domain dialogue systems. In this paper, we propose a novel knowledge-aware dialogue generation model (called TransDG), which transfers question representation and knowledge matching abilities from knowledge base question answering (KBQA) task to facilitate the utterance understanding and factual knowledge selection for dialogue generation. In addition, we propose a response guiding attention and a multi-step decoding strategy to steer our model to focus on relevant features for response generation. Experiments on two benchmark datasets demonstrate that our model has robust superiority over compared methods in generating informative and fluent dialogues. Our code is available at //github.com/siat-nlp/TransDG.
Pre-trained language representation models, such as BERT, capture a general language representation from large-scale corpora, but lack domain-specific knowledge. When reading a domain text, experts make inferences with relevant knowledge. For machines to achieve this capability, we propose a knowledge-enabled language representation model (K-BERT) with knowledge graphs (KGs), in which triples are injected into the sentences as domain knowledge. However, too much knowledge incorporation may divert the sentence from its correct meaning, which is called knowledge noise (KN) issue. To overcome KN, K-BERT introduces soft-position and visible matrix to limit the impact of knowledge. K-BERT can easily inject domain knowledge into the models by equipped with a KG without pre-training by-self because it is capable of loading model parameters from the pre-trained BERT. Our investigation reveals promising results in twelve NLP tasks. Especially in domain-specific tasks (including finance, law, and medicine), K-BERT significantly outperforms BERT, which demonstrates that K-BERT is an excellent choice for solving the knowledge-driven problems that require experts.
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