Despite much discussion in HCI research about how individual differences likely determine computer users' personal information management (PIM) practices, the extent of the influence of several important factors remains unclear, including users' personalities, spatial abilities, and the different software used to manage their collections. We therefore analyse data from prior CHI work to explore (1) associations of people's file collections with personality and spatial ability, and (2) differences between collections managed with different operating systems and file managers. We find no notable associations between users' attributes and their collections, and minimal predictive power, but do find considerable and surprising differences across operating systems. We discuss these findings and how they can inform future research.
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Public policies that supply public goods, especially those involve collaboration by limiting individual liberty, always give rise to controversies over governance legitimacy. Multi-Agent Reinforcement Learning (MARL) methods are appropriate for supporting the legitimacy of the public policies that supply public goods at the cost of individual interests. Among these policies, the inter-regional collaborative pandemic control is a prominent example, which has become much more important for an increasingly inter-connected world facing a global pandemic like COVID-19. Different patterns of collaborative strategies have been observed among different systems of regions, yet it lacks an analytical process to reason for the legitimacy of those strategies. In this paper, we use the inter-regional collaboration for pandemic control as an example to demonstrate the necessity of MARL in reasoning, and thereby legitimizing policies enforcing such inter-regional collaboration. Experimental results in an exemplary environment show that our MARL approach is able to demonstrate the effectiveness and necessity of restrictions on individual liberty for collaborative supply of public goods. Different optimal policies are learned by our MARL agents under different collaboration levels, which change in an interpretable pattern of collaboration that helps to balance the losses suffered by regions of different types, and consequently promotes the overall welfare. Meanwhile, policies learned with higher collaboration levels yield higher global rewards, which illustrates the benefit of, and thus provides a novel justification for the legitimacy of, promoting inter-regional collaboration. Therefore, our method shows the capability of MARL in computationally modeling and supporting the theory of calculus of consent, developed by Nobel Prize winner J. M. Buchanan.
In the last fifty years, researchers have developed statistical, data-driven, analytical, and algorithmic approaches for designing and improving emergency response management (ERM) systems. The problem has been noted as inherently difficult and constitutes spatio-temporal decision making under uncertainty, which has been addressed in the literature with varying assumptions and approaches. This survey provides a detailed review of these approaches, focusing on the key challenges and issues regarding four sub-processes: (a) incident prediction, (b) incident detection, (c) resource allocation, and (c) computer-aided dispatch for emergency response. We highlight the strengths and weaknesses of prior work in this domain and explore the similarities and differences between different modeling paradigms. We conclude by illustrating open challenges and opportunities for future research in this complex domain.
Fast developing artificial intelligence (AI) technology has enabled various applied systems deployed in the real world, impacting people's everyday lives. However, many current AI systems were found vulnerable to imperceptible attacks, biased against underrepresented groups, lacking in user privacy protection, etc., which not only degrades user experience but erodes the society's trust in all AI systems. In this review, we strive to provide AI practitioners a comprehensive guide towards building trustworthy AI systems. We first introduce the theoretical framework of important aspects of AI trustworthiness, including robustness, generalization, explainability, transparency, reproducibility, fairness, privacy preservation, alignment with human values, and accountability. We then survey leading approaches in these aspects in the industry. To unify the current fragmented approaches towards trustworthy AI, we propose a systematic approach that considers the entire lifecycle of AI systems, ranging from data acquisition to model development, to development and deployment, finally to continuous monitoring and governance. In this framework, we offer concrete action items to practitioners and societal stakeholders (e.g., researchers and regulators) to improve AI trustworthiness. Finally, we identify key opportunities and challenges in the future development of trustworthy AI systems, where we identify the need for paradigm shift towards comprehensive trustworthy AI systems.
Dialogue systems are a popular Natural Language Processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on this task are carried out, and most of them are deep learning-based due to the outstanding performance. In this survey, we mainly focus on the deep learning-based dialogue systems. We comprehensively review state-of-the-art research outcomes in dialogue systems and analyze them from two angles: model type and system type. Specifically, from the angle of model type, we discuss the principles, characteristics, and applications of different models that are widely used in dialogue systems. This will help researchers acquaint these models and see how they are applied in state-of-the-art frameworks, which is rather helpful when designing a new dialogue system. From the angle of system type, we discuss task-oriented and open-domain dialogue systems as two streams of research, providing insight into the hot topics related. Furthermore, we comprehensively review the evaluation methods and datasets for dialogue systems to pave the way for future research. Finally, some possible research trends are identified based on the recent research outcomes. To the best of our knowledge, this survey is the most comprehensive and up-to-date one at present in the area of dialogue systems and dialogue-related tasks, extensively covering the popular frameworks, topics, and datasets.
Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due to inherent shortcomings: (a) What exactly does a user like? (b) Why does a user like an item? The shortcomings are due to the way that static models learn user preference, i.e., without explicit instructions and active feedback from users. The recent rise of conversational recommender systems (CRSs) changes this situation fundamentally. In a CRS, users and the system can dynamically communicate through natural language interactions, which provide unprecedented opportunities to explicitly obtain the exact preference of users. Considerable efforts, spread across disparate settings and applications, have been put into developing CRSs. Existing models, technologies, and evaluation methods for CRSs are far from mature. In this paper, we provide a systematic review of the techniques used in current CRSs. We summarize the key challenges of developing CRSs into five directions: (1) Question-based user preference elicitation. (2) Multi-turn conversational recommendation strategies. (3) Dialogue understanding and generation. (4) Exploitation-exploration trade-offs. (5) Evaluation and user simulation. These research directions involve multiple research fields like information retrieval (IR), natural language processing (NLP), and human-computer interaction (HCI). Based on these research directions, we discuss some future challenges and opportunities. We provide a road map for researchers from multiple communities to get started in this area. We hope this survey helps to identify and address challenges in CRSs and inspire future research.
Due to the significance and value in human-computer interaction and natural language processing, task-oriented dialog systems are attracting more and more attention in both academic and industrial communities. In this paper, we survey recent advances and challenges in an issue-specific manner. We discuss three critical topics for task-oriented dialog systems: (1) improving data efficiency to facilitate dialog system modeling in low-resource settings, (2) modeling multi-turn dynamics for dialog policy learning to achieve better task-completion performance, and (3) integrating domain ontology knowledge into the dialog model in both pipeline and end-to-end models. We also review the recent progresses in dialog evaluation and some widely-used corpora. We believe that this survey can shed a light on future research in task-oriented dialog systems.
In recent years, disinformation including fake news, has became a global phenomenon due to its explosive growth, particularly on social media. The wide spread of disinformation and fake news can cause detrimental societal effects. Despite the recent progress in detecting disinformation and fake news, it is still non-trivial due to its complexity, diversity, multi-modality, and costs of fact-checking or annotation. The goal of this chapter is to pave the way for appreciating the challenges and advancements via: (1) introducing the types of information disorder on social media and examine their differences and connections; (2) describing important and emerging tasks to combat disinformation for characterization, detection and attribution; and (3) discussing a weak supervision approach to detect disinformation with limited labeled data. We then provide an overview of the chapters in this book that represent the recent advancements in three related parts: (1) user engagements in the dissemination of information disorder; (2) techniques on detecting and mitigating disinformation; and (3) trending issues such as ethics, blockchain, clickbaits, etc. We hope this book to be a convenient entry point for researchers, practitioners, and students to understand the problems and challenges, learn state-of-the-art solutions for their specific needs, and quickly identify new research problems in their domains.
In recent years, mobile devices have gained increasingly development with stronger computation capability and larger storage. Some of the computation-intensive machine learning and deep learning tasks can now be run on mobile devices. To take advantage of the resources available on mobile devices and preserve users' privacy, the idea of mobile distributed machine learning is proposed. It uses local hardware resources and local data to solve machine learning sub-problems on mobile devices, and only uploads computation results instead of original data to contribute to the optimization of the global model. This architecture can not only relieve computation and storage burden on servers, but also protect the users' sensitive information. Another benefit is the bandwidth reduction, as various kinds of local data can now participate in the training process without being uploaded to the server. In this paper, we provide a comprehensive survey on recent studies of mobile distributed machine learning. We survey a number of widely-used mobile distributed machine learning methods. We also present an in-depth discussion on the challenges and future directions in this area. We believe that this survey can demonstrate a clear overview of mobile distributed machine learning and provide guidelines on applying mobile distributed machine learning to real applications.
In recent years with the rise of Cloud Computing (CC), many companies providing services in the cloud, are empowered a new series of services to their catalog, such as data mining (DM) and data processing, taking advantage of the vast computing resources available to them. Different service definition proposals have been proposed to address the problem of describing services in CC in a comprehensive way. Bearing in mind that each provider has its own definition of the logic of its services, and specifically of DM services, it should be pointed out that the possibility of describing services in a flexible way between providers is fundamental in order to maintain the usability and portability of this type of CC services. The use of semantic technologies based on the proposal offered by Linked Data (LD) for the definition of services, allows the design and modelling of DM services, achieving a high degree of interoperability. In this article a schema for the definition of DM services on CC is presented, in addition are considered all key aspects of service in CC, such as prices, interfaces, Software Level Agreement, instances or workflow of experimentation, among others. The proposal presented is based on LD, so that it reuses other schemata obtaining a best definition of the service. For the validation of the schema, a series of DM services have been created where some of the best known algorithms such as \textit{Random Forest} or \textit{KMeans} are modeled as services.
Recommender systems are one of the most successful applications of data mining and machine learning technology in practice. Academic research in the field is historically often based on the matrix completion problem formulation, where for each user-item-pair only one interaction (e.g., a rating) is considered. In many application domains, however, multiple user-item interactions of different types can be recorded over time. And, a number of recent works have shown that this information can be used to build richer individual user models and to discover additional behavioral patterns that can be leveraged in the recommendation process. In this work we review existing works that consider information from such sequentially-ordered user- item interaction logs in the recommendation process. Based on this review, we propose a categorization of the corresponding recommendation tasks and goals, summarize existing algorithmic solutions, discuss methodological approaches when benchmarking what we call sequence-aware recommender systems, and outline open challenges in the area.
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