User experience of mobile apps is an essential ingredient that can influence the audience volumes and app revenue. To ensure good user experience and assist app development, several prior studies resort to analysis of app reviews, a type of app repository that directly reflects user opinions about the apps. Accurately responding to the app reviews is one of the ways to relieve user concerns and thus improve user experience. However, the response quality of the existing method relies on the pre-extracted features from other tools, including manually-labelled keywords and predicted review sentiment, which may hinder the generalizability and flexibility of the method. In this paper, we propose a novel end-to-end neural network approach, named CoRe, with the contextual knowledge naturally incorporated and without involving external tools. Specifically, CoRe integrates two types of contextual knowledge in the training corpus, including official app descriptions from app store and responses of the retrieved semantically similar reviews, for enhancing the relevance and accuracy of the generated review responses. Experiments on practical review data show that CoRe can outperform the state-of-the-art method by 11.53% in terms of BLEU-4, an accuracy metric that is widely used to evaluate text generation systems.
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Commonsense generation aims at generating plausible everyday scenario description based on a set of provided concepts. Digging the relationship of concepts from scratch is non-trivial, therefore, we retrieve prototypes from external knowledge to assist the understanding of the scenario for better description generation. We integrate two additional modules, namely position indicator and scaling module, into the pretrained encoder-decoder model for prototype modeling to enhance the knowledge injection procedure. We conduct experiment on CommonGen benchmark, and experimental results show that our method significantly improves the performance on all the metrics.
Neural network models usually suffer from the challenge of incorporating commonsense knowledge into the open-domain dialogue systems. In this paper, we propose a novel knowledge-aware dialogue generation model (called TransDG), which transfers question representation and knowledge matching abilities from knowledge base question answering (KBQA) task to facilitate the utterance understanding and factual knowledge selection for dialogue generation. In addition, we propose a response guiding attention and a multi-step decoding strategy to steer our model to focus on relevant features for response generation. Experiments on two benchmark datasets demonstrate that our model has robust superiority over compared methods in generating informative and fluent dialogues. Our code is available at //github.com/siat-nlp/TransDG.
Task-oriented dialog presents a difficult challenge encompassing multiple problems including multi-turn language understanding and generation, knowledge retrieval and reasoning, and action prediction. Modern dialog systems typically begin by converting conversation history to a symbolic object referred to as belief state by using supervised learning. The belief state is then used to reason on an external knowledge source whose result along with the conversation history is used in action prediction and response generation tasks independently. Such a pipeline of individually optimized components not only makes the development process cumbersome but also makes it non-trivial to leverage session-level user reinforcement signals. In this paper, we develop Neural Assistant: a single neural network model that takes conversation history and an external knowledge source as input and jointly produces both text response and action to be taken by the system as output. The model learns to reason on the provided knowledge source with weak supervision signal coming from the text generation and the action prediction tasks, hence removing the need for belief state annotations. In the MultiWOZ dataset, we study the effect of distant supervision, and the size of knowledge base on model performance. We find that the Neural Assistant without belief states is able to incorporate external knowledge information achieving higher factual accuracy scores compared to Transformer. In settings comparable to reported baseline systems, Neural Assistant when provided with oracle belief state significantly improves language generation performance.
Two types of knowledge, factoid knowledge from graphs and non-factoid knowledge from unstructured documents, have been studied for knowledge aware open-domain conversation generation, in which edge information in graphs can help generalization of knowledge selectors, and text sentences of non-factoid knowledge can provide rich information for response generation. Fusion of knowledge triples and sentences might yield mutually reinforcing advantages for conversation generation, but there is less study on that. To address this challenge, we propose a knowledge aware chatting machine with three components, augmented knowledge graph containing both factoid and non-factoid knowledge, knowledge selector, and response generator. For knowledge selection on the graph, we formulate it as a problem of multi-hop graph reasoning that is more flexible in comparison with previous one-hop knowledge selection models. To fully leverage long text information that differentiates our graph from others, we improve a state of the art reasoning algorithm with machine reading comprehension technology. We demonstrate that supported by such unified knowledge and knowledge selection method, our system can generate more appropriate and informative responses than baselines.
Knowledge graphs (KGs) model facts about the world, they consist of nodes (entities such as companies and people) that are connected by edges (relations such as founderOf). Facts encoded in KGs are frequently used by search applications to augment result pages. When presenting a KG fact to the user, providing other facts that are pertinent to that main fact can enrich the user experience and support exploratory information needs. KG fact contextualization is the task of augmenting a given KG fact with additional and useful KG facts. The task is challenging because of the large size of KGs, discovering other relevant facts even in a small neighborhood of the given fact results in an enormous amount of candidates. We introduce a neural fact contextualization method (NFCM) to address the KG fact contextualization task. NFCM first generates a set of candidate facts in the neighborhood of a given fact and then ranks the candidate facts using a supervised learning to rank model. The ranking model combines features that we automatically learn from data and that represent the query-candidate facts with a set of hand-crafted features we devised or adjusted for this task. In order to obtain the annotations required to train the learning to rank model at scale, we generate training data automatically using distant supervision on a large entity-tagged text corpus. We show that ranking functions learned on this data are effective at contextualizing KG facts. Evaluation using human assessors shows that it significantly outperforms several competitive baselines.
We propose an adversarial learning approach to the generation of multi-turn dialogue responses. Our proposed framework, hredGAN, is based on conditional generative adversarial networks (GANs). The GAN's generator is a modified hierarchical recurrent encoder-decoder network (HRED) and the discriminator is a word-level bidirectional RNN that shares context and word embedding with the generator. During inference, noise samples conditioned on the dialogue history are used to perturb the generator's latent space to generate several possible responses. The final response is the one ranked best by the discriminator. The hredGAN shows major advantages over existing methods: (1) it generalizes better than networks trained using only the log-likelihood criterion, and (2) it generates longer, more informative and more diverse responses with high utterance and topic relevance even with limited training data. This superiority is demonstrated on the Movie triples and Ubuntu dialogue datasets in terms of perplexity, BLEU, ROUGE and Distinct n-gram scores.
Recently, Visual Question Answering (VQA) has emerged as one of the most significant tasks in multimodal learning as it requires understanding both visual and textual modalities. Existing methods mainly rely on extracting image and question features to learn their joint feature embedding via multimodal fusion or attention mechanism. Some recent studies utilize external VQA-independent models to detect candidate entities or attributes in images, which serve as semantic knowledge complementary to the VQA task. However, these candidate entities or attributes might be unrelated to the VQA task and have limited semantic capacities. To better utilize semantic knowledge in images, we propose a novel framework to learn visual relation facts for VQA. Specifically, we build up a Relation-VQA (R-VQA) dataset based on the Visual Genome dataset via a semantic similarity module, in which each data consists of an image, a corresponding question, a correct answer and a supporting relation fact. A well-defined relation detector is then adopted to predict visual question-related relation facts. We further propose a multi-step attention model composed of visual attention and semantic attention sequentially to extract related visual knowledge and semantic knowledge. We conduct comprehensive experiments on the two benchmark datasets, demonstrating that our model achieves state-of-the-art performance and verifying the benefit of considering visual relation facts.
Knowledge Graph Embedding methods aim at representing entities and relations in a knowledge base as points or vectors in a continuous vector space. Several approaches using embeddings have shown promising results on tasks such as link prediction, entity recommendation, question answering, and triplet classification. However, only a few methods can compute low-dimensional embeddings of very large knowledge bases. In this paper, we propose KG2Vec, a novel approach to Knowledge Graph Embedding based on the skip-gram model. Instead of using a predefined scoring function, we learn it relying on Long Short-Term Memories. We evaluated the goodness of our embeddings on knowledge graph completion and show that KG2Vec is comparable to the quality of the scalable state-of-the-art approaches and can process large graphs by parsing more than a hundred million triples in less than 6 hours on common hardware.
We report an evaluation of the effectiveness of the existing knowledge base embedding models for relation prediction and for relation extraction on a wide range of benchmarks. We also describe a new benchmark, which is much larger and complex than previous ones, which we introduce to help validate the effectiveness of both tasks. The results demonstrate that knowledge base embedding models are generally effective for relation prediction but unable to give improvements for the state-of-art neural relation extraction model with the existing strategies, while pointing limitations of existing methods.
Reasoning about the relationships between object pairs in images is a crucial task for holistic scene understanding. Most of the existing works treat this task as a pure visual classification task: each type of relationship or phrase is classified as a relation category based on the extracted visual features. However, each kind of relationships has a wide variety of object combination and each pair of objects has diverse interactions. Obtaining sufficient training samples for all possible relationship categories is difficult and expensive. In this work, we propose a natural language guided framework to tackle this problem. We propose to use a generic bi-directional recurrent neural network to predict the semantic connection between the participating objects in the relationship from the aspect of natural language. The proposed simple method achieves the state-of-the-art on the Visual Relationship Detection (VRD) and Visual Genome datasets, especially when predicting unseen relationships (e.g. recall improved from 76.42% to 89.79% on VRD zero-shot testing set).
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