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While research continues to investigate and improve the accuracy, fairness, and normative appropriateness of content moderation processes on large social media platforms, even the best process cannot be effective if users reject its authority as illegitimate. We present a survey experiment comparing the perceived institutional legitimacy of four popular content moderation processes. We conducted a within-subjects experiment in which we showed US Facebook users moderation decisions and randomized the description of whether those decisions were made by paid contractors, algorithms, expert panels, or juries of users. Prior work suggests that juries will have the highest perceived legitimacy due to the benefits of judicial independence and democratic representation. However, expert panels had greater perceived legitimacy than algorithms or juries. Moreover, outcome alignment - agreement with the decision - played a larger role than process in determining perceived legitimacy. These results suggest benefits to incorporating expert oversight in content moderation and underscore that any process will face legitimacy challenges derived from disagreement about outcomes.

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 Processing 是一門開源編程語言和與之配套的集成開發環境(IDE)的名稱。Processing 在電子藝術和視覺設計社區被用來教授編程基礎,并運用于大量的新媒體和互動藝術作品中。

In recent years, the field of explainable AI (XAI) has produced a vast collection of algorithms, providing a useful toolbox for researchers and practitioners to build XAI applications. With the rich application opportunities, explainability is believed to have moved beyond a demand by data scientists or researchers to comprehend the models they develop, to an essential requirement for people to trust and adopt AI deployed in numerous domains. However, explainability is an inherently human-centric property and the field is starting to embrace human-centered approaches. Human-computer interaction (HCI) research and user experience (UX) design in this area are becoming increasingly important. In this chapter, we begin with a high-level overview of the technical landscape of XAI algorithms, then selectively survey our own and other recent HCI works that take human-centered approaches to design, evaluate, and provide conceptual and methodological tools for XAI. We ask the question "what are human-centered approaches doing for XAI" and highlight three roles that they play in shaping XAI technologies by helping navigate, assess and expand the XAI toolbox: to drive technical choices by users' explainability needs, to uncover pitfalls of existing XAI methods and inform new methods, and to provide conceptual frameworks for human-compatible XAI.

Prior studies in privacy policies frame the question answering (QA) tasks as identifying the most relevant text segment or a list of sentences from the policy document for a user query. However, annotating such a dataset is challenging as it requires specific domain expertise (e.g., law academics). Even if we manage a small-scale one, a bottleneck that remains is that the labeled data are heavily imbalanced (only a few segments are relevant) --limiting the gain in this domain. Therefore, in this paper, we develop a novel data augmentation framework based on ensembling retriever models that captures the relevant text segments from unlabeled policy documents and expand the positive examples in the training set. In addition, to improve the diversity and quality of the augmented data, we leverage multiple pre-trained language models (LMs) and cascaded them with noise reduction oracles. Using our augmented data on the PrivacyQA benchmark, we elevate the existing baseline by a large margin (10\% F1) and achieve a new state-of-the-art F1 score of 50\%. Our ablation studies provide further insights into the effectiveness of our approach.

The irresponsible use of ML algorithms in practical settings has received a lot of deserved attention in the recent years. We posit that the traditional system analysis perspective is needed when designing and implementing ML algorithms and systems. Such perspective can provide a formal way for evaluating and enabling responsible ML practices. In this paper, we review components of the System Analysis methodology and highlight how they connect and enable responsible practices of ML design.

We provide a decision theoretic analysis of bandit experiments. The setting corresponds to a dynamic programming problem, but solving this directly is typically infeasible. Working within the framework of diffusion asymptotics, we define suitable notions of asymptotic Bayes and minimax risk for bandit experiments. For normally distributed rewards, the minimal Bayes risk can be characterized as the solution to a nonlinear second-order partial differential equation (PDE). Using a limit of experiments approach, we show that this PDE characterization also holds asymptotically under both parametric and non-parametric distribution of the rewards. The approach further describes the state variables it is asymptotically sufficient to restrict attention to, and therefore suggests a practical strategy for dimension reduction. The upshot is that we can approximate the dynamic programming problem defining the bandit experiment with a PDE which can be efficiently solved using sparse matrix routines. We derive the optimal Bayes and minimax policies from the numerical solutions to these equations. The proposed policies substantially dominate existing methods such as Thompson sampling. The framework also allows for substantial generalizations to the bandit problem such as time discounting and pure exploration motives.

With the advent of open source software, a veritable treasure trove of previously proprietary software development data was made available. This opened the field of empirical software engineering research to anyone in academia. Data that is mined from software projects, however, requires extensive processing and needs to be handled with utmost care to ensure valid conclusions. Since the software development practices and tools have changed over two decades, we aim to understand the state-of-the-art research workflows and to highlight potential challenges. We employ a systematic literature review by sampling over one thousand papers from leading conferences and by analyzing the 286 most relevant papers from the perspective of data workflows, methodologies, reproducibility, and tools. We found that an important part of the research workflow involving dataset selection was particularly problematic, which raises questions about the generality of the results in existing literature. Furthermore, we found a considerable number of papers provide little or no reproducibility instructions -- a substantial deficiency for a data-intensive field. In fact, 33% of papers provide no information on how their data was retrieved. Based on these findings, we propose ways to address these shortcomings via existing tools and also provide recommendations to improve research workflows and the reproducibility of research.

Recently, there has been a rising awareness that when machine learning (ML) algorithms are used to automate choices, they may treat/affect individuals unfairly, with legal, ethical, or economic consequences. Recommender systems are prominent examples of such ML systems that assist users in making high-stakes judgments. A common trend in the previous literature research on fairness in recommender systems is that the majority of works treat user and item fairness concerns separately, ignoring the fact that recommender systems operate in a two-sided marketplace. In this work, we present an optimization-based re-ranking approach that seamlessly integrates fairness constraints from both the consumer and producer-side in a joint objective framework. We demonstrate through large-scale experiments on 8 datasets that our proposed method is capable of improving both consumer and producer fairness without reducing overall recommendation quality, demonstrating the role algorithms may play in minimizing data biases.

In the interdependent values (IDV) model introduced by Milgrom and Weber [1982], agents have private signals that capture their information about different social alternatives, and the valuation of every agent is a function of all agent signals. While interdependence has been mainly studied for auctions, it is extremely relevant for a large variety of social choice settings, including the canonical setting of public projects. The IDV model is very challenging relative to standard independent private values, and welfare guarantees have been achieved through two alternative conditions known as {\em single-crossing} and {\em submodularity over signals (SOS)}. In either case, the existing theory falls short of solving the public projects setting. Our contribution is twofold: (i) We give a workable characterization of truthfulness for IDV public projects for the largest class of valuations for which such a characterization exists, and term this class \emph{decomposable valuations}; (ii) We provide possibility and impossibility results for welfare approximation in public projects with SOS valuations. Our main impossibility result is that, in contrast to auctions, no universally truthful mechanism performs better for public projects with SOS valuations than choosing a project at random. Our main positive result applies to {\em excludable} public projects with SOS, for which we establish a constant factor approximation similar to auctions. Our results suggest that exclusion may be a key tool for achieving welfare guarantees in the IDV model.

Requirements engineering (RE) activities for Machine Learning (ML) are not well-established and researched in the literature. Many issues and challenges exist when specifying, designing, and developing ML-enabled systems. Adding more focus on RE for ML can help to develop more reliable ML-enabled systems. Based on insights collected from previous work and industrial experiences, we propose a catalogue of 45 concerns to be considered when specifying ML-enabled systems, covering five different perspectives we identified as relevant for such systems: objectives, user experience, infrastructure, model, and data. Examples of such concerns include the execution engine and telemetry for the infrastructure perspective, and explainability and reproducibility for the model perspective. We conducted a focus group session with eight software professionals with experience developing ML-enabled systems to validate the importance, quality and feasibility of using our catalogue. The feedback allowed us to improve the catalogue and confirmed its practical relevance. The main research contribution of this work consists in providing a validated set of concerns grouped into perspectives that can be used by requirements engineers to support the specification of ML-enabled systems.

Dialogue systems are a popular Natural Language Processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on this task are carried out, and most of them are deep learning-based due to the outstanding performance. In this survey, we mainly focus on the deep learning-based dialogue systems. We comprehensively review state-of-the-art research outcomes in dialogue systems and analyze them from two angles: model type and system type. Specifically, from the angle of model type, we discuss the principles, characteristics, and applications of different models that are widely used in dialogue systems. This will help researchers acquaint these models and see how they are applied in state-of-the-art frameworks, which is rather helpful when designing a new dialogue system. From the angle of system type, we discuss task-oriented and open-domain dialogue systems as two streams of research, providing insight into the hot topics related. Furthermore, we comprehensively review the evaluation methods and datasets for dialogue systems to pave the way for future research. Finally, some possible research trends are identified based on the recent research outcomes. To the best of our knowledge, this survey is the most comprehensive and up-to-date one at present in the area of dialogue systems and dialogue-related tasks, extensively covering the popular frameworks, topics, and datasets.

Reinforcement learning is one of the core components in designing an artificial intelligent system emphasizing real-time response. Reinforcement learning influences the system to take actions within an arbitrary environment either having previous knowledge about the environment model or not. In this paper, we present a comprehensive study on Reinforcement Learning focusing on various dimensions including challenges, the recent development of different state-of-the-art techniques, and future directions. The fundamental objective of this paper is to provide a framework for the presentation of available methods of reinforcement learning that is informative enough and simple to follow for the new researchers and academics in this domain considering the latest concerns. First, we illustrated the core techniques of reinforcement learning in an easily understandable and comparable way. Finally, we analyzed and depicted the recent developments in reinforcement learning approaches. My analysis pointed out that most of the models focused on tuning policy values rather than tuning other things in a particular state of reasoning.

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