The explanation dimension of Artificial Intelligence (AI) based system has been a hot topic for the past years. Different communities have raised concerns about the increasing presence of AI in people's everyday tasks and how it can affect people's lives. There is a lot of research addressing the interpretability and transparency concepts of explainable AI (XAI), which are usually related to algorithms and Machine Learning (ML) models. But in decision-making scenarios, people need more awareness of how AI works and its outcomes to build a relationship with that system. Decision-makers usually need to justify their decision to others in different domains. If that decision is somehow based on or influenced by an AI-system outcome, the explanation about how the AI reached that result is key to building trust between AI and humans in decision-making scenarios. In this position paper, we discuss the role of XAI in decision-making scenarios, our vision of Decision-Making with AI-system in the loop, and explore one case from the literature about how XAI can impact people justifying their decisions, considering the importance of building the human-AI relationship for those scenarios.
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The aim of this workshop is to give researchers from academia and industry the possibility to discuss the inter-and multi-disciplinary nature of the relationships between people and robots towards effective and long-lasting collaborations. This workshop will provide a forum for the HRI and robotics communities to explore successful human-robot interaction (HRI) to analyse the different aspects of HRI that impact its success. Particular focus are the AI algorithms required to implement autonomous interactions, and the factors that enhance, undermine, or recover humans' trust in robots. Finally, potential ethical and legal concerns, and how they can be addressed will be considered. Website: //sites.google.com/view/traits-hri
It is widely known that Google Trends have become one of the most popular free tools used by forecasters both in academics and in the private and public sectors. There are many papers, from several different fields, concluding that Google Trends improve forecasts' accuracy. However, what seems to be widely unknown, is that each sample of Google search data is different from the other, even if you set the same search term, data and location. This means that it is possible to find arbitrary conclusions merely by chance. This paper aims to show why and when it can become a problem and how to overcome this obstacle.
Recent applications of autonomous agents and robots, such as self-driving cars, scenario-based trainers, exploration robots, and service robots have brought attention to crucial trust-related challenges associated with the current generation of artificial intelligence (AI) systems. AI systems based on the connectionist deep learning neural network approach lack capabilities of explaining their decisions and actions to others, despite their great successes. Without symbolic interpretation capabilities, they are black boxes, which renders their decisions or actions opaque, making it difficult to trust them in safety-critical applications. The recent stance on the explainability of AI systems has witnessed several approaches on eXplainable Artificial Intelligence (XAI); however, most of the studies have focused on data-driven XAI systems applied in computational sciences. Studies addressing the increasingly pervasive goal-driven agents and robots are still missing. This paper reviews approaches on explainable goal-driven intelligent agents and robots, focusing on techniques for explaining and communicating agents perceptual functions (example, senses, and vision) and cognitive reasoning (example, beliefs, desires, intention, plans, and goals) with humans in the loop. The review highlights key strategies that emphasize transparency, understandability, and continual learning for explainability. Finally, the paper presents requirements for explainability and suggests a roadmap for the possible realization of effective goal-driven explainable agents and robots.
Labeling data is an important step in the supervised machine learning lifecycle. It is a laborious human activity comprised of repeated decision making: the human labeler decides which of several potential labels to apply to each example. Prior work has shown that providing AI assistance can improve the accuracy of binary decision tasks. However, the role of AI assistance in more complex data-labeling scenarios with a larger set of labels has not yet been explored. We designed an AI labeling assistant that uses a semi-supervised learning algorithm to predict the most probable labels for each example. We leverage these predictions to provide assistance in two ways: (i) providing a label recommendation and (ii) reducing the labeler's decision space by focusing their attention on only the most probable labels. We conducted a user study (n=54) to evaluate an AI-assisted interface for data labeling in this context. Our results highlight that the AI assistance improves both labeler accuracy and speed, especially when the labeler finds the correct label in the reduced label space. We discuss findings related to the presentation of AI assistance and design implications for intelligent labeling interfaces.
This paper focuses on the expected difference in borrower's repayment when there is a change in the lender's credit decisions. Classical estimators overlook the confounding effects and hence the estimation error can be magnificent. As such, we propose another approach to construct the estimators such that the error can be greatly reduced. The proposed estimators are shown to be unbiased, consistent, and robust through a combination of theoretical analysis and numerical testing. Moreover, we compare the power of estimating the causal quantities between the classical estimators and the proposed estimators. The comparison is tested across a wide range of models, including linear regression models, tree-based models, and neural network-based models, under different simulated datasets that exhibit different levels of causality, different degrees of nonlinearity, and different distributional properties. Most importantly, we apply our approaches to a large observational dataset provided by a global technology firm that operates in both the e-commerce and the lending business. We find that the relative reduction of estimation error is strikingly substantial if the causal effects are accounted for correctly.
Predictions obtained by, e.g., artificial neural networks have a high accuracy but humans often perceive the models as black boxes. Insights about the decision making are mostly opaque for humans. Particularly understanding the decision making in highly sensitive areas such as healthcare or fifinance, is of paramount importance. The decision-making behind the black boxes requires it to be more transparent, accountable, and understandable for humans. This survey paper provides essential definitions, an overview of the different principles and methodologies of explainable Supervised Machine Learning (SML). We conduct a state-of-the-art survey that reviews past and recent explainable SML approaches and classifies them according to the introduced definitions. Finally, we illustrate principles by means of an explanatory case study and discuss important future directions.
In the last years, Artificial Intelligence (AI) has achieved a notable momentum that may deliver the best of expectations over many application sectors across the field. For this to occur, the entire community stands in front of the barrier of explainability, an inherent problem of AI techniques brought by sub-symbolism (e.g. ensembles or Deep Neural Networks) that were not present in the last hype of AI. Paradigms underlying this problem fall within the so-called eXplainable AI (XAI) field, which is acknowledged as a crucial feature for the practical deployment of AI models. This overview examines the existing literature in the field of XAI, including a prospect toward what is yet to be reached. We summarize previous efforts to define explainability in Machine Learning, establishing a novel definition that covers prior conceptual propositions with a major focus on the audience for which explainability is sought. We then propose and discuss about a taxonomy of recent contributions related to the explainability of different Machine Learning models, including those aimed at Deep Learning methods for which a second taxonomy is built. This literature analysis serves as the background for a series of challenges faced by XAI, such as the crossroads between data fusion and explainability. Our prospects lead toward the concept of Responsible Artificial Intelligence, namely, a methodology for the large-scale implementation of AI methods in real organizations with fairness, model explainability and accountability at its core. Our ultimate goal is to provide newcomers to XAI with a reference material in order to stimulate future research advances, but also to encourage experts and professionals from other disciplines to embrace the benefits of AI in their activity sectors, without any prior bias for its lack of interpretability.
Explainable recommendation attempts to develop models that generate not only high-quality recommendations but also intuitive explanations. The explanations may either be post-hoc or directly come from an explainable model (also called interpretable or transparent model in some context). Explainable recommendation tries to address the problem of why: by providing explanations to users or system designers, it helps humans to understand why certain items are recommended by the algorithm, where the human can either be users or system designers. Explainable recommendation helps to improve the transparency, persuasiveness, effectiveness, trustworthiness, and satisfaction of recommendation systems. In this survey, we review works on explainable recommendation in or before the year of 2019. We first highlight the position of explainable recommendation in recommender system research by categorizing recommendation problems into the 5W, i.e., what, when, who, where, and why. We then conduct a comprehensive survey of explainable recommendation on three perspectives: 1) We provide a chronological research timeline of explainable recommendation, including user study approaches in the early years and more recent model-based approaches. 2) We provide a two-dimensional taxonomy to classify existing explainable recommendation research: one dimension is the information source (or display style) of the explanations, and the other dimension is the algorithmic mechanism to generate explainable recommendations. 3) We summarize how explainable recommendation applies to different recommendation tasks, such as product recommendation, social recommendation, and POI recommendation. We also devote a section to discuss the explanation perspectives in broader IR and AI/ML research. We end the survey by discussing potential future directions to promote the explainable recommendation research area and beyond.
The question addressed in this paper is: If we present to a user an AI system that explains how it works, how do we know whether the explanation works and the user has achieved a pragmatic understanding of the AI? In other words, how do we know that an explanainable AI system (XAI) is any good? Our focus is on the key concepts of measurement. We discuss specific methods for evaluating: (1) the goodness of explanations, (2) whether users are satisfied by explanations, (3) how well users understand the AI systems, (4) how curiosity motivates the search for explanations, (5) whether the user's trust and reliance on the AI are appropriate, and finally, (6) how the human-XAI work system performs. The recommendations we present derive from our integration of extensive research literatures and our own psychometric evaluations.
The era of big data provides researchers with convenient access to copious data. However, people often have little knowledge about it. The increasing prevalence of big data is challenging the traditional methods of learning causality because they are developed for the cases with limited amount of data and solid prior causal knowledge. This survey aims to close the gap between big data and learning causality with a comprehensive and structured review of traditional and frontier methods and a discussion about some open problems of learning causality. We begin with preliminaries of learning causality. Then we categorize and revisit methods of learning causality for the typical problems and data types. After that, we discuss the connections between learning causality and machine learning. At the end, some open problems are presented to show the great potential of learning causality with data.
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