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Measurement of interaction quality is a critical task for the improvement of spoken dialog systems. Existing approaches to dialog quality estimation either focus on evaluating the quality of individual turns, or collect dialog-level quality measurements from end users immediately following an interaction. In contrast to these approaches, we introduce a new dialog-level annotation workflow called Dialog Quality Annotation (DQA). DQA expert annotators evaluate the quality of dialogs as a whole, and also label dialogs for attributes such as goal completion and user sentiment. In this contribution, we show that: (i) while dialog quality cannot be completely decomposed into dialog-level attributes, there is a strong relationship between some objective dialog attributes and judgments of dialog quality; (ii) for the task of dialog-level quality estimation, a supervised model trained on dialog-level annotations outperforms methods based purely on aggregating turn-level features; and (iii) the proposed evaluation model shows better domain generalization ability compared to the baselines. On the basis of these results, we argue that having high-quality human-annotated data is an important component of evaluating interaction quality for large industrial-scale voice assistant platforms.

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IFIP TC13 Conference on Human-Computer Interaction是人機交互領域的研究者和實踐者展示其工作的重要平臺。多年來,這些會議吸引了來自幾個國家和文化的研究人員。官網鏈接: · 穩健性 · 相關系數 · FAST · Networking ·
2023 年 7 月 28 日

The advent and fast development of neural networks have revolutionized the research on dialogue systems and subsequently have triggered various challenges regarding their automatic evaluation. Automatic evaluation of open-domain dialogue systems as an open challenge has been the center of the attention of many researchers. Despite the consistent efforts to improve automatic metrics' correlations with human evaluation, there have been very few attempts to assess their robustness over multiple domains and dimensions. Also, their focus is mainly on the English language. All of these challenges prompt the development of automatic evaluation metrics that are reliable in various domains, dimensions, and languages. This track in the 11th Dialogue System Technology Challenge (DSTC11) is part of the ongoing effort to promote robust and multilingual automatic evaluation metrics. This article describes the datasets and baselines provided to participants and discusses the submission and result details of the two proposed subtasks.

Learning visuomotor policies in simulation is much safer and cheaper than in the real world. However, due to discrepancies between the simulated and real data, simulator-trained policies often fail when transferred to real robots. One common approach to bridge the visual sim-to-real domain gap is domain randomization (DR). While previous work mainly evaluates DR for disembodied tasks, such as pose estimation and object detection, here we systematically explore visual domain randomization methods and benchmark them on a rich set of challenging robotic manipulation tasks. In particular, we propose an off-line proxy task of cube localization to select DR parameters for texture randomization, lighting randomization, variations of object colors and camera parameters. Notably, we demonstrate that DR parameters have similar impact on our off-line proxy task and on-line policies. We, hence, use off-line optimized DR parameters to train visuomotor policies in simulation and directly apply such policies to a real robot. Our approach achieves 93% success rate on average when tested on a diverse set of challenging manipulation tasks. Moreover, we evaluate the robustness of policies to visual variations in real scenes and show that our simulator-trained policies outperform policies learned using real but limited data. Code, simulation environment, real robot datasets and trained models are available at //www.di.ens.fr/willow/research/robust_s2r/.

This paper presents the development and evaluation of ChatHome, a domain-specific language model (DSLM) designed for the intricate field of home renovation. Considering the proven competencies of large language models (LLMs) like GPT-4 and the escalating fascination with home renovation, this study endeavors to reconcile these aspects by generating a dedicated model that can yield high-fidelity, precise outputs relevant to the home renovation arena. ChatHome's novelty rests on its methodology, fusing domain-adaptive pretraining and instruction-tuning over an extensive dataset. This dataset includes professional articles, standard documents, and web content pertinent to home renovation. This dual-pronged strategy is designed to ensure that our model can assimilate comprehensive domain knowledge and effectively address user inquiries. Via thorough experimentation on diverse datasets, both universal and domain-specific, including the freshly introduced "EvalHome" domain dataset, we substantiate that ChatHome not only amplifies domain-specific functionalities but also preserves its versatility.

Confounding is a significant obstacle to unbiased estimation of causal effects from observational data. For settings with high-dimensional covariates -- such as text data, genomics, or the behavioral social sciences -- researchers have proposed methods to adjust for confounding by adapting machine learning methods to the goal of causal estimation. However, empirical evaluation of these adjustment methods has been challenging and limited. In this work, we build on a promising empirical evaluation strategy that simplifies evaluation design and uses real data: subsampling randomized controlled trials (RCTs) to create confounded observational datasets while using the average causal effects from the RCTs as ground-truth. We contribute a new sampling algorithm, which we call RCT rejection sampling, and provide theoretical guarantees that causal identification holds in the observational data to allow for valid comparisons to the ground-truth RCT. Using synthetic data, we show our algorithm indeed results in low bias when oracle estimators are evaluated on the confounded samples, which is not always the case for a previously proposed algorithm. In addition to this identification result, we highlight several finite data considerations for evaluation designers who plan to use RCT rejection sampling on their own datasets. As a proof of concept, we implement an example evaluation pipeline and walk through these finite data considerations with a novel, real-world RCT -- which we release publicly -- consisting of approximately 70k observations and text data as high-dimensional covariates. Together, these contributions build towards a broader agenda of improved empirical evaluation for causal estimation.

This paper details the challenges in applying two computer vision systems, an EfficientDET supervised learning model and the unsupervised RX spectral classifier, to 98.9 GB of drone imagery from the Wu-Murad wilderness search and rescue (WSAR) effort in Japan and identifies 3 directions for future research. There have been at least 19 proposed approaches and 3 datasets aimed at locating missing persons in drone imagery, but only 3 approaches (2 unsupervised and 1 of an unknown structure) are referenced in the literature as having been used in an actual WSAR operation. Of these proposed approaches, the EfficientDET architecture and the unsupervised spectral RX classifier were selected as the most appropriate for this setting. The EfficientDET model was applied to the HERIDAL dataset and despite achieving performance that is statistically equivalent to the state-of-the-art, the model fails to translate to the real world in terms of false positives (e.g., identifying tree limbs and rocks as people), and false negatives (e.g., failing to identify members of the search team). The poor results in practice for algorithms that showed good results on datasets suggest 3 areas of future research: more realistic datasets for wilderness SAR, computer vision models that are capable of seamlessly handling the variety of imagery that can be collected during actual WSAR operations, and better alignment on performance measures.

The emergence of generative pre-trained models has facilitated the synthesis of high-quality text, but it has also posed challenges in identifying factual errors in the generated text. In particular: (1) A wider range of tasks now face an increasing risk of containing factual errors when handled by generative models. (2) Generated texts tend to be lengthy and lack a clearly defined granularity for individual facts. (3) There is a scarcity of explicit evidence available during the process of fact checking. With the above challenges in mind, in this paper, we propose FacTool, a task and domain agnostic framework for detecting factual errors of texts generated by large language models (e.g., ChatGPT). Experiments on four different tasks (knowledge-based QA, code generation, mathematical reasoning, and scientific literature review) show the efficacy of the proposed method. We release the code of FacTool associated with ChatGPT plugin interface at //github.com/GAIR-NLP/factool .

Large language models underestimate the impact of negations on how much they change the meaning of a sentence. Therefore, learned evaluation metrics based on these models are insensitive to negations. In this paper, we propose NegBLEURT, a negation-aware version of the BLEURT evaluation metric. For that, we designed a rule-based sentence negation tool and used it to create the CANNOT negation evaluation dataset. Based on this dataset, we fine-tuned a sentence transformer and an evaluation metric to improve their negation sensitivity. Evaluating these models on existing benchmarks shows that our fine-tuned models outperform existing metrics on the negated sentences by far while preserving their base models' performances on other perturbations.

Large Language Models (LLMs) have significantly advanced natural language processing (NLP) with their impressive language understanding and generation capabilities. However, their performance may be suboptimal for long-tail or domain-specific tasks due to limited exposure to domain-specific knowledge and vocabulary. Additionally, the lack of transparency of most state-of-the-art (SOTA) LLMs, which can only be accessed via APIs, impedes further fine-tuning with custom data. Moreover, data privacy is a significant concern. To address these challenges, we propose the novel Parametric Knowledge Guiding (PKG) framework, which equips LLMs with a knowledge-guiding module to access relevant knowledge at runtime without altering the LLMs' parameters. Our PKG is based on open-source "white-box" small language models, allowing offline storage of any knowledge that LLMs require. We demonstrate that our PKG framework can enhance the performance of "black-box" LLMs on a range of long-tail and domain-specific downstream tasks requiring factual, tabular, medical, and multimodal knowledge.

In recent years, Graph Neural Networks have reported outstanding performance in tasks like community detection, molecule classification and link prediction. However, the black-box nature of these models prevents their application in domains like health and finance, where understanding the models' decisions is essential. Counterfactual Explanations (CE) provide these understandings through examples. Moreover, the literature on CE is flourishing with novel explanation methods which are tailored to graph learning. In this survey, we analyse the existing Graph Counterfactual Explanation methods, by providing the reader with an organisation of the literature according to a uniform formal notation for definitions, datasets, and metrics, thus, simplifying potential comparisons w.r.t to the method advantages and disadvantages. We discussed seven methods and sixteen synthetic and real datasets providing details on the possible generation strategies. We highlight the most common evaluation strategies and formalise nine of the metrics used in the literature. We first introduce the evaluation framework GRETEL and how it is possible to extend and use it while providing a further dimension of comparison encompassing reproducibility aspects. Finally, we provide a discussion on how counterfactual explanation interplays with privacy and fairness, before delving into open challenges and future works.

Meta-reinforcement learning algorithms can enable robots to acquire new skills much more quickly, by leveraging prior experience to learn how to learn. However, much of the current research on meta-reinforcement learning focuses on task distributions that are very narrow. For example, a commonly used meta-reinforcement learning benchmark uses different running velocities for a simulated robot as different tasks. When policies are meta-trained on such narrow task distributions, they cannot possibly generalize to more quickly acquire entirely new tasks. Therefore, if the aim of these methods is to enable faster acquisition of entirely new behaviors, we must evaluate them on task distributions that are sufficiently broad to enable generalization to new behaviors. In this paper, we propose an open-source simulated benchmark for meta-reinforcement learning and multi-task learning consisting of 50 distinct robotic manipulation tasks. Our aim is to make it possible to develop algorithms that generalize to accelerate the acquisition of entirely new, held-out tasks. We evaluate 6 state-of-the-art meta-reinforcement learning and multi-task learning algorithms on these tasks. Surprisingly, while each task and its variations (e.g., with different object positions) can be learned with reasonable success, these algorithms struggle to learn with multiple tasks at the same time, even with as few as ten distinct training tasks. Our analysis and open-source environments pave the way for future research in multi-task learning and meta-learning that can enable meaningful generalization, thereby unlocking the full potential of these methods.

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