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This paper aims to help structure the risk landscape associated with large-scale Language Models (LMs). In order to foster advances in responsible innovation, an in-depth understanding of the potential risks posed by these models is needed. A wide range of established and anticipated risks are analysed in detail, drawing on multidisciplinary expertise and literature from computer science, linguistics, and social sciences. We outline six specific risk areas: I. Discrimination, Exclusion and Toxicity, II. Information Hazards, III. Misinformation Harms, V. Malicious Uses, V. Human-Computer Interaction Harms, VI. Automation, Access, and Environmental Harms. The first area concerns the perpetuation of stereotypes, unfair discrimination, exclusionary norms, toxic language, and lower performance by social group for LMs. The second focuses on risks from private data leaks or LMs correctly inferring sensitive information. The third addresses risks arising from poor, false or misleading information including in sensitive domains, and knock-on risks such as the erosion of trust in shared information. The fourth considers risks from actors who try to use LMs to cause harm. The fifth focuses on risks specific to LLMs used to underpin conversational agents that interact with human users, including unsafe use, manipulation or deception. The sixth discusses the risk of environmental harm, job automation, and other challenges that may have a disparate effect on different social groups or communities. In total, we review 21 risks in-depth. We discuss the points of origin of different risks and point to potential mitigation approaches. Lastly, we discuss organisational responsibilities in implementing mitigations, and the role of collaboration and participation. We highlight directions for further research, particularly on expanding the toolkit for assessing and evaluating the outlined risks in LMs.

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In the long term, reinforcement learning (RL) is considered by many AI theorists to be the most promising path to artificial general intelligence. This places RL practitioners in a position to design systems that have never existed before and lack prior documentation in law and policy. Public agencies could intervene on complex dynamics that were previously too opaque to deliberate about, and long-held policy ambitions would finally be made tractable. In this whitepaper we illustrate this potential and how it might be technically enacted in the domains of energy infrastructure, social media recommender systems, and transportation. Alongside these unprecedented interventions come new forms of risk that exacerbate the harms already generated by standard machine learning tools. We correspondingly present a new typology of risks arising from RL design choices, falling under four categories: scoping the horizon, defining rewards, pruning information, and training multiple agents. Rather than allowing RL systems to unilaterally reshape human domains, policymakers need new mechanisms for the rule of reason, foreseeability, and interoperability that match the risks these systems pose. We argue that criteria for these choices may be drawn from emerging subfields within antitrust, tort, and administrative law. It will then be possible for courts, federal and state agencies, and non-governmental organizations to play more active roles in RL specification and evaluation. Building on the "model cards" and "datasheets" frameworks proposed by Mitchell et al. and Gebru et al., we argue the need for Reward Reports for AI systems. Reward Reports are living documents for proposed RL deployments that demarcate design choices.

Many online communities rely on postpublication moderation where contributors -- even those that are perceived as being risky -- are allowed to publish material immediately without review. An alternative arrangement involves moderating content before publication. A range of communities have argued against prepublication moderation by suggesting that it makes contributing less enjoyable for new members and that it will distract established community members with extra moderation work. We present an empirical analysis of the effects of a prepublication review system called \textit{FlaggedRevs} that was deployed by several Wikipedia language editions. We used panel data from 17 large Wikipedia editions to test a series of hypotheses related to the effect of the system on activity levels and contribution quality within the affected communities. We found that the system was very effective at keeping low-quality contributions from ever becoming visible. Although there is some evidence that the system discouraged participation among unregistered users, our analysis suggests that the system's effects on contribution volume and quality were moderate at most. Our findings imply that concerns regarding the major negative effects of prepublication moderation systems on contribution quality, project productivity, and community sustainability may be overstated.

Various tools and practices have been developed to support practitioners in identifying, assessing, and mitigating fairness-related harms caused by AI systems. However, prior research has highlighted gaps between the intended design of these tools and practices and their use within particular contexts, including gaps caused by the role that organizational factors play in shaping fairness work. In this paper, we investigate these gaps for one such practice: disaggregated evaluations of AI systems, intended to uncover performance disparities between demographic groups. By conducting semi-structured interviews and structured workshops with thirty-three AI practitioners from ten teams at three technology companies, we identify practitioners' processes, challenges, and needs for support when designing disaggregated evaluations. We find that practitioners face challenges when choosing performance metrics, identifying the most relevant direct stakeholders and demographic groups on which to focus, and collecting datasets with which to conduct disaggregated evaluations. More generally, we identify impacts on fairness work stemming from a lack of engagement with direct stakeholders or domain experts, business imperatives that prioritize customers over marginalized groups, and the drive to deploy AI systems at scale.

The cost of DNA sequencing has resulted in a surge of genetic data being utilised to improve scientific research, clinical procedures, and healthcare delivery in recent years. Since the human genome can uniquely identify an individual, this characteristic also raises security and privacy concerns. In order to balance the risks and benefits, governance mechanisms including regulatory and ethical controls have been established, which are prone to human errors and create hindrance for collaboration. Over the past decade, technological methods are also catching up that can support critical discoveries responsibly. In this paper, we explore regulations and ethical guidelines and propose our visions of secure/private genomic data storage/processing/sharing platforms. Then, we present some available techniques and a conceptual system model that can support our visions. Finally, we highlight the open issues that need further investigation.

Social platforms are evolving at a rapid pace. With the addition of new features like real-time audio, the landscape of online communities and moderation work on these communities is being out-paced by platform development. In this paper, we present a novel framework that allows us to represent the dynamic moderation ecosystems of social platforms using a base-set of 12 platform-level affordances, along with inter-affordance relationships. These affordances fall into the three categories -- Members, Infrastructure, and Content. We call this the MIC framework, and apply MIC to analyze several social platforms in two case studies. First we analyze individual platforms using MIC and demonstrate how MIC can be used to examine the effects of platform changes on the moderation ecosystem and identify potential new challenges in moderation. Next, we systematically compare three platforms using MIC and propose potential moderation mechanisms that platforms can adapt from one another. Moderation researchers and platform designers can use such comparisons to uncover where platforms can emulate established, successful and better-studied platforms, as well as learn from the pitfalls other platforms have encountered.

A fundamental goal of scientific research is to learn about causal relationships. However, despite its critical role in the life and social sciences, causality has not had the same importance in Natural Language Processing (NLP), which has traditionally placed more emphasis on predictive tasks. This distinction is beginning to fade, with an emerging area of interdisciplinary research at the convergence of causal inference and language processing. Still, research on causality in NLP remains scattered across domains without unified definitions, benchmark datasets and clear articulations of the remaining challenges. In this survey, we consolidate research across academic areas and situate it in the broader NLP landscape. We introduce the statistical challenge of estimating causal effects, encompassing settings where text is used as an outcome, treatment, or as a means to address confounding. In addition, we explore potential uses of causal inference to improve the performance, robustness, fairness, and interpretability of NLP models. We thus provide a unified overview of causal inference for the computational linguistics community.

Rishi Bommasani,Drew A. Hudson,Ehsan Adeli,Russ Altman,Simran Arora,Sydney von Arx,Michael S. Bernstein,Jeannette Bohg,Antoine Bosselut,Emma Brunskill,Erik Brynjolfsson,Shyamal Buch,Dallas Card,Rodrigo Castellon,Niladri Chatterji,Annie Chen,Kathleen Creel,Jared Quincy Davis,Dora Demszky,Chris Donahue,Moussa Doumbouya,Esin Durmus,Stefano Ermon,John Etchemendy,Kawin Ethayarajh,Li Fei-Fei,Chelsea Finn,Trevor Gale,Lauren Gillespie,Karan Goel,Noah Goodman,Shelby Grossman,Neel Guha,Tatsunori Hashimoto,Peter Henderson,John Hewitt,Daniel E. Ho,Jenny Hong,Kyle Hsu,Jing Huang,Thomas Icard,Saahil Jain,Dan Jurafsky,Pratyusha Kalluri,Siddharth Karamcheti,Geoff Keeling,Fereshte Khani,Omar Khattab,Pang Wei Kohd,Mark Krass,Ranjay Krishna,Rohith Kuditipudi,Ananya Kumar,Faisal Ladhak,Mina Lee,Tony Lee,Jure Leskovec,Isabelle Levent,Xiang Lisa Li,Xuechen Li,Tengyu Ma,Ali Malik,Christopher D. Manning,Suvir Mirchandani,Eric Mitchell,Zanele Munyikwa,Suraj Nair,Avanika Narayan,Deepak Narayanan,Ben Newman,Allen Nie,Juan Carlos Niebles,Hamed Nilforoshan,Julian Nyarko,Giray Ogut,Laurel Orr,Isabel Papadimitriou,Joon Sung Park,Chris Piech,Eva Portelance,Christopher Potts,Aditi Raghunathan,Rob Reich,Hongyu Ren,Frieda Rong,Yusuf Roohani,Camilo Ruiz,Jack Ryan,Christopher Ré,Dorsa Sadigh,Shiori Sagawa,Keshav Santhanam,Andy Shih,Krishnan Srinivasan,Alex Tamkin,Rohan Taori,Armin W. Thomas,Florian Tramèr,Rose E. Wang,William Wang,Bohan Wu,Jiajun Wu,Yuhuai Wu,Sang Michael Xie,Michihiro Yasunaga,Jiaxuan You,Matei Zaharia,Michael Zhang,Tianyi Zhang,Xikun Zhang,Yuhui Zhang,Lucia Zheng,Kaitlyn Zhou,Percy Liang
Rishi Bommasani,Drew A. Hudson,Ehsan Adeli,Russ Altman,Simran Arora,Sydney von Arx,Michael S. Bernstein,Jeannette Bohg,Antoine Bosselut,Emma Brunskill,Erik Brynjolfsson,Shyamal Buch,Dallas Card,Rodrigo Castellon,Niladri Chatterji,Annie Chen,Kathleen Creel,Jared Quincy Davis,Dora Demszky,Chris Donahue,Moussa Doumbouya,Esin Durmus,Stefano Ermon,John Etchemendy,Kawin Ethayarajh,Li Fei-Fei,Chelsea Finn,Trevor Gale,Lauren Gillespie,Karan Goel,Noah Goodman,Shelby Grossman,Neel Guha,Tatsunori Hashimoto,Peter Henderson,John Hewitt,Daniel E. Ho,Jenny Hong,Kyle Hsu,Jing Huang,Thomas Icard,Saahil Jain,Dan Jurafsky,Pratyusha Kalluri,Siddharth Karamcheti,Geoff Keeling,Fereshte Khani,Omar Khattab,Pang Wei Kohd,Mark Krass,Ranjay Krishna,Rohith Kuditipudi,Ananya Kumar,Faisal Ladhak,Mina Lee,Tony Lee,Jure Leskovec,Isabelle Levent,Xiang Lisa Li,Xuechen Li,Tengyu Ma,Ali Malik,Christopher D. Manning,Suvir Mirchandani,Eric Mitchell,Zanele Munyikwa,Suraj Nair,Avanika Narayan,Deepak Narayanan,Ben Newman,Allen Nie,Juan Carlos Niebles,Hamed Nilforoshan,Julian Nyarko,Giray Ogut,Laurel Orr,Isabel Papadimitriou,Joon Sung Park,Chris Piech,Eva Portelance,Christopher Potts,Aditi Raghunathan,Rob Reich,Hongyu Ren,Frieda Rong,Yusuf Roohani,Camilo Ruiz,Jack Ryan,Christopher Ré,Dorsa Sadigh,Shiori Sagawa,Keshav Santhanam,Andy Shih,Krishnan Srinivasan,Alex Tamkin,Rohan Taori,Armin W. Thomas,Florian Tramèr,Rose E. Wang,William Wang,Bohan Wu,Jiajun Wu,Yuhuai Wu,Sang Michael Xie,Michihiro Yasunaga,Jiaxuan You,Matei Zaharia,Michael Zhang,Tianyi Zhang,Xikun Zhang,Yuhui Zhang,Lucia Zheng,Kaitlyn Zhou,Percy Liang

AI is undergoing a paradigm shift with the rise of models (e.g., BERT, DALL-E, GPT-3) that are trained on broad data at scale and are adaptable to a wide range of downstream tasks. We call these models foundation models to underscore their critically central yet incomplete character. This report provides a thorough account of the opportunities and risks of foundation models, ranging from their capabilities (e.g., language, vision, robotics, reasoning, human interaction) and technical principles(e.g., model architectures, training procedures, data, systems, security, evaluation, theory) to their applications (e.g., law, healthcare, education) and societal impact (e.g., inequity, misuse, economic and environmental impact, legal and ethical considerations). Though foundation models are based on standard deep learning and transfer learning, their scale results in new emergent capabilities,and their effectiveness across so many tasks incentivizes homogenization. Homogenization provides powerful leverage but demands caution, as the defects of the foundation model are inherited by all the adapted models downstream. Despite the impending widespread deployment of foundation models, we currently lack a clear understanding of how they work, when they fail, and what they are even capable of due to their emergent properties. To tackle these questions, we believe much of the critical research on foundation models will require deep interdisciplinary collaboration commensurate with their fundamentally sociotechnical nature.

AI in finance broadly refers to the applications of AI techniques in financial businesses. This area has been lasting for decades with both classic and modern AI techniques applied to increasingly broader areas of finance, economy and society. In contrast to either discussing the problems, aspects and opportunities of finance that have benefited from specific AI techniques and in particular some new-generation AI and data science (AIDS) areas or reviewing the progress of applying specific techniques to resolving certain financial problems, this review offers a comprehensive and dense roadmap of the overwhelming challenges, techniques and opportunities of AI research in finance over the past decades. The landscapes and challenges of financial businesses and data are firstly outlined, followed by a comprehensive categorization and a dense overview of the decades of AI research in finance. We then structure and illustrate the data-driven analytics and learning of financial businesses and data. The comparison, criticism and discussion of classic vs. modern AI techniques for finance are followed. Lastly, open issues and opportunities address future AI-empowered finance and finance-motivated AI research.

Building open domain conversational systems that allow users to have engaging conversations on topics of their choice is a challenging task. Alexa Prize was launched in 2016 to tackle the problem of achieving natural, sustained, coherent and engaging open-domain dialogs. In the second iteration of the competition in 2018, university teams advanced the state of the art by using context in dialog models, leveraging knowledge graphs for language understanding, handling complex utterances, building statistical and hierarchical dialog managers, and leveraging model-driven signals from user responses. The 2018 competition also included the provision of a suite of tools and models to the competitors including the CoBot (conversational bot) toolkit, topic and dialog act detection models, conversation evaluators, and a sensitive content detection model so that the competing teams could focus on building knowledge-rich, coherent and engaging multi-turn dialog systems. This paper outlines the advances developed by the university teams as well as the Alexa Prize team to achieve the common goal of advancing the science of Conversational AI. We address several key open-ended problems such as conversational speech recognition, open domain natural language understanding, commonsense reasoning, statistical dialog management, and dialog evaluation. These collaborative efforts have driven improved experiences by Alexa users to an average rating of 3.61, the median duration of 2 mins 18 seconds, and average turns to 14.6, increases of 14%, 92%, 54% respectively since the launch of the 2018 competition. For conversational speech recognition, we have improved our relative Word Error Rate by 55% and our relative Entity Error Rate by 34% since the launch of the Alexa Prize. Socialbots improved in quality significantly more rapidly in 2018, in part due to the release of the CoBot toolkit.

Conversational systems have come a long way since their inception in the 1960s. After decades of research and development, we've seen progress from Eliza and Parry in the 60's and 70's, to task-completion systems as in the DARPA Communicator program in the 2000s, to intelligent personal assistants such as Siri in the 2010s, to today's social chatbots like XiaoIce. Social chatbots' appeal lies not only in their ability to respond to users' diverse requests, but also in being able to establish an emotional connection with users. The latter is done by satisfying users' need for communication, affection, as well as social belonging. To further the advancement and adoption of social chatbots, their design must focus on user engagement and take both intellectual quotient (IQ) and emotional quotient (EQ) into account. Users should want to engage with a social chatbot; as such, we define the success metric for social chatbots as conversation-turns per session (CPS). Using XiaoIce as an illustrative example, we discuss key technologies in building social chatbots from core chat to visual awareness to skills. We also show how XiaoIce can dynamically recognize emotion and engage the user throughout long conversations with appropriate interpersonal responses. As we become the first generation of humans ever living with AI, we have a responsibility to design social chatbots to be both useful and empathetic, so they will become ubiquitous and help society as a whole.

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