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Large Language Models (LLMs) like ChatGPT have proven a great shallow understanding of many traditional NLP tasks, such as translation, summarization, etc. However, its performance on high-level understanding, such as dialogue discourse analysis task that requires a higher level of understanding and reasoning, remains less explored. This study investigates ChatGPT's capabilities in three dialogue discourse tasks: topic segmentation, discourse relation recognition, and discourse parsing, of varying difficulty levels. To adapt ChatGPT to these tasks, we propose discriminative and generative paradigms and introduce the Chain of Thought (COT) approach to improve ChatGPT's performance in more difficult tasks. The results show that our generative paradigm allows ChatGPT to achieve comparative performance in the topic segmentation task comparable to state-of-the-art methods but reveals room for improvement in the more complex tasks of discourse relation recognition and discourse parsing. Notably, the COT can significantly enhance ChatGPT's performance with the help of understanding complex structures in more challenging tasks. Through a series of case studies, our in-depth analysis suggests that ChatGPT can be a good annotator in topic segmentation but has difficulties understanding complex rhetorical structures. We hope these findings provide a foundation for future research to refine dialogue discourse analysis approaches in the era of LLMs.

Lexical matching remains the de facto evaluation method for open-domain question answering (QA). Unfortunately, lexical matching fails completely when a plausible candidate answer does not appear in the list of gold answers, which is increasingly the case as we shift from extractive to generative models. The recent success of large language models (LLMs) for QA aggravates lexical matching failures since candidate answers become longer, thereby making matching with the gold answers even more challenging. Without accurate evaluation, the true progress in open-domain QA remains unknown. In this paper, we conduct a thorough analysis of various open-domain QA models, including LLMs, by manually evaluating their answers on a subset of NQ-open, a popular benchmark. Our assessments reveal that while the true performance of all models is significantly underestimated, the performance of the InstructGPT (zero-shot) LLM increases by nearly +60%, making it on par with existing top models, and the InstructGPT (few-shot) model actually achieves a new state-of-the-art on NQ-open. We also find that more than 50% of lexical matching failures are attributed to semantically equivalent answers. We further demonstrate that regex matching ranks QA models consistent with human judgments, although still suffering from unnecessary strictness. Finally, we demonstrate that automated evaluation models are a reasonable surrogate for lexical matching in some circumstances, but not for long-form answers generated by LLMs. The automated models struggle in detecting hallucinations in LLM answers and are thus unable to evaluate LLMs. At this time, there appears to be no substitute for human evaluation.

The remarkable achievements of Large Language Models (LLMs) have led to the emergence of a novel recommendation paradigm -- Recommendation via LLM (RecLLM). Nevertheless, it is important to note that LLMs may contain social prejudices, and therefore, the fairness of recommendations made by RecLLM requires further investigation. To avoid the potential risks of RecLLM, it is imperative to evaluate the fairness of RecLLM with respect to various sensitive attributes on the user side. Due to the differences between the RecLLM paradigm and the traditional recommendation paradigm, it is problematic to directly use the fairness benchmark of traditional recommendation. To address the dilemma, we propose a novel benchmark called Fairness of Recommendation via LLM (FaiRLLM). This benchmark comprises carefully crafted metrics and a dataset that accounts for eight sensitive attributes1 in two recommendation scenarios: music and movies. By utilizing our FaiRLLM benchmark, we conducted an evaluation of ChatGPT and discovered that it still exhibits unfairness to some sensitive attributes when generating recommendations. Our code and dataset can be found at //github.com/jizhi-zhang/FaiRLLM.

Quality Estimation (QE) is the task of predicting the quality of Machine Translation (MT) system output, without using any gold-standard translation references. State-of-the-art QE models are supervised: they require human-labeled quality of some MT system output on some datasets for training, making them domain-dependent and MT-system-dependent. There has been research on unsupervised QE, which requires glass-box access to the MT systems, or parallel MT data to generate synthetic errors for training QE models. In this paper, we present Perturbation-based QE - a word-level Quality Estimation approach that works simply by analyzing MT system output on perturbed input source sentences. Our approach is unsupervised, explainable, and can evaluate any type of blackbox MT systems, including the currently prominent large language models (LLMs) with opaque internal processes. For language directions with no labeled QE data, our approach has similar or better performance than the zero-shot supervised approach on the WMT21 shared task. Our approach is better at detecting gender bias and word-sense-disambiguation errors in translation than supervised QE, indicating its robustness to out-of-domain usage. The performance gap is larger when detecting errors on a nontraditional translation-prompting LLM, indicating that our approach is more generalizable to different MT systems. We give examples demonstrating our approach's explainability power, where it shows which input source words have influence on a certain MT output word.

METHODS: First, a set of evaluation criteria is designed based on a comprehensive literature review. Second, existing candidate criteria are optimized for using a Delphi method by five experts in medicine and engineering. Third, three clinical experts design a set of medical datasets to interact with LLMs. Finally, benchmarking experiments are conducted on the datasets. The responses generated by chatbots based on LLMs are recorded for blind evaluations by five licensed medical experts. RESULTS: The obtained evaluation criteria cover medical professional capabilities, social comprehensive capabilities, contextual capabilities, and computational robustness, with sixteen detailed indicators. The medical datasets include twenty-seven medical dialogues and seven case reports in Chinese. Three chatbots are evaluated, ChatGPT by OpenAI, ERNIE Bot by Baidu Inc., and Doctor PuJiang (Dr. PJ) by Shanghai Artificial Intelligence Laboratory. Experimental results show that Dr. PJ outperforms ChatGPT and ERNIE Bot in both multiple-turn medical dialogue and case report scenarios.

This paper aims to quantitatively evaluate the performance of ChatGPT, an interactive large language model, on inter-sentential relations such as temporal relations, causal relations, and discourse relations. Given ChatGPT's promising performance across various tasks, we conduct extensive evaluations on the whole test sets of 13 datasets, including temporal and causal relations, PDTB2.0-based and dialogue-based discourse relations, and downstream applications on discourse understanding. To achieve reliable results, we adopt three tailored prompt templates for each task, including the zero-shot prompt template, zero-shot prompt engineering (PE) template, and in-context learning (ICL) prompt template, to establish the initial baseline scores for all popular sentence-pair relation classification tasks for the first time. We find that ChatGPT exhibits strong performance in detecting and reasoning about causal relations, while it may not be proficient in identifying the temporal order between two events. It can recognize most discourse relations with existing explicit discourse connectives, but the implicit discourse relation still remains a challenging task. Meanwhile, ChatGPT performs poorly in the dialogue discourse parsing task that requires structural understanding in a dialogue before being aware of the discourse relation.

Language is essentially a complex, intricate system of human expressions governed by grammatical rules. It poses a significant challenge to develop capable AI algorithms for comprehending and grasping a language. As a major approach, language modeling has been widely studied for language understanding and generation in the past two decades, evolving from statistical language models to neural language models. Recently, pre-trained language models (PLMs) have been proposed by pre-training Transformer models over large-scale corpora, showing strong capabilities in solving various NLP tasks. Since researchers have found that model scaling can lead to performance improvement, they further study the scaling effect by increasing the model size to an even larger size. Interestingly, when the parameter scale exceeds a certain level, these enlarged language models not only achieve a significant performance improvement but also show some special abilities that are not present in small-scale language models. To discriminate the difference in parameter scale, the research community has coined the term large language models (LLM) for the PLMs of significant size. Recently, the research on LLMs has been largely advanced by both academia and industry, and a remarkable progress is the launch of ChatGPT, which has attracted widespread attention from society. The technical evolution of LLMs has been making an important impact on the entire AI community, which would revolutionize the way how we develop and use AI algorithms. In this survey, we review the recent advances of LLMs by introducing the background, key findings, and mainstream techniques. In particular, we focus on four major aspects of LLMs, namely pre-training, adaptation tuning, utilization, and capacity evaluation. Besides, we also summarize the available resources for developing LLMs and discuss the remaining issues for future directions.

Large language models (LLMs) such as ChatGPT and GPT-4 have made significant progress in NLP. However, their ability to memorize, represent, and leverage commonsense knowledge has been a well-known pain point for LLMs. It remains unclear that: (1) Can GPTs effectively answer commonsense questions? (2) Are GPTs knowledgeable in commonsense? (3) Are GPTs aware of the underlying commonsense knowledge for answering a specific question? (4) Can GPTs effectively leverage commonsense for answering questions? To evaluate the above commonsense problems, we conduct a series of experiments to evaluate ChatGPT's commonsense abilities, and the experimental results show that: (1) GPTs can achieve good QA accuracy in commonsense tasks, while they still struggle with certain types of knowledge. (2) ChatGPT is knowledgeable, and can accurately generate most of the commonsense knowledge using knowledge prompts. (3) Despite its knowledge, ChatGPT is an inexperienced commonsense problem solver, which cannot precisely identify the needed commonsense knowledge for answering a specific question, i.e., ChatGPT does not precisely know what commonsense knowledge is required to answer a question. The above findings raise the need to investigate better mechanisms for utilizing commonsense knowledge in LLMs, such as instruction following, better commonsense guidance, etc.

Since the 1950s, machine translation (MT) has become one of the important tasks of AI and development, and has experienced several different periods and stages of development, including rule-based methods, statistical methods, and recently proposed neural network-based learning methods. Accompanying these staged leaps is the evaluation research and development of MT, especially the important role of evaluation methods in statistical translation and neural translation research. The evaluation task of MT is not only to evaluate the quality of machine translation, but also to give timely feedback to machine translation researchers on the problems existing in machine translation itself, how to improve and how to optimise. In some practical application fields, such as in the absence of reference translations, the quality estimation of machine translation plays an important role as an indicator to reveal the credibility of automatically translated target languages. This report mainly includes the following contents: a brief history of machine translation evaluation (MTE), the classification of research methods on MTE, and the the cutting-edge progress, including human evaluation, automatic evaluation, and evaluation of evaluation methods (meta-evaluation). Manual evaluation and automatic evaluation include reference-translation based and reference-translation independent participation; automatic evaluation methods include traditional n-gram string matching, models applying syntax and semantics, and deep learning models; evaluation of evaluation methods includes estimating the credibility of human evaluations, the reliability of the automatic evaluation, the reliability of the test set, etc. Advances in cutting-edge evaluation methods include task-based evaluation, using pre-trained language models based on big data, and lightweight optimisation models using distillation techniques.

Pre-trained language representation models, such as BERT, capture a general language representation from large-scale corpora, but lack domain-specific knowledge. When reading a domain text, experts make inferences with relevant knowledge. For machines to achieve this capability, we propose a knowledge-enabled language representation model (K-BERT) with knowledge graphs (KGs), in which triples are injected into the sentences as domain knowledge. However, too much knowledge incorporation may divert the sentence from its correct meaning, which is called knowledge noise (KN) issue. To overcome KN, K-BERT introduces soft-position and visible matrix to limit the impact of knowledge. K-BERT can easily inject domain knowledge into the models by equipped with a KG without pre-training by-self because it is capable of loading model parameters from the pre-trained BERT. Our investigation reveals promising results in twelve NLP tasks. Especially in domain-specific tasks (including finance, law, and medicine), K-BERT significantly outperforms BERT, which demonstrates that K-BERT is an excellent choice for solving the knowledge-driven problems that require experts.