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What are the pathways for spreading disinformation on social media platforms? This article addresses this question by collecting, categorising, and situating an extensive body of research on how application programming interfaces (APIs) provided by social media platforms facilitate the spread of disinformation. We first examine the landscape of official social media APIs, then perform quantitative research on the open-source code repositories GitHub and GitLab to understand the usage patterns of these APIs. By inspecting the code repositories, we classify developers' usage of the APIs as official and unofficial, and further develop a four-stage framework characterising pathways for spreading disinformation on social media platforms. We further highlight how the stages in the framework were activated during the 2016 US Presidential Elections, before providing policy recommendations for issues relating to access to APIs, algorithmic content, advertisements, and suggest rapid response to coordinate campaigns, development of collaborative, and participatory approaches as well as government stewardship in the regulation of social media platforms.

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While the demand for ethical artificial intelligence (AI) systems increases, the number of unethical uses of AI accelerates, even though there is no shortage of ethical guidelines. We argue that a possible underlying cause for this is that AI developers face a social dilemma in AI development ethics, preventing the widespread adaptation of ethical best practices. We define the social dilemma for AI development and describe why the current crisis in AI development ethics cannot be solved without relieving AI developers of their social dilemma. We argue that AI development must be professionalised to overcome the social dilemma, and discuss how medicine can be used as a template in this process.

Fake news, false or misleading information presented as news, has a significant impact on many aspects of society, such as in politics or healthcare domains. Due to the deceiving nature of fake news, applying Natural Language Processing (NLP) techniques to the news content alone is insufficient. The multi-level social context information (news publishers and engaged users in social media) and temporal information of user engagement are important information in fake news detection. The proper usage of this information, however, introduces three chronic difficulties: 1) multi-level social context information is hard to be used without information loss, 2) temporal information is hard to be used along with multi-level social context information, 3) news representation with multi-level social context and temporal information is hard to be learned in an end-to-end manner. To overcome all three difficulties, we propose a novel fake news detection framework, Hetero-SCAN. We use Meta-Path to extract meaningful multi-level social context information without loss. Meta-Path, a composite relation connecting two node types, is proposed to capture the semantics in the heterogeneous graph. We then propose Meta-Path instance encoding and aggregation methods to capture the temporal information of user engagement and produce news representation end-to-end. According to our experiment, Hetero-SCAN yields significant performance improvement over state-of-the-art fake news detection methods.

The spread of disinformation on social media platforms is harmful to society. This harm may manifest as a gradual degradation of public discourse; but it can also take the form of sudden dramatic events such as the recent insurrection on Capitol Hill. The platforms themselves are in the best position to prevent the spread of disinformation, as they have the best access to relevant data and the expertise to use it. However, mitigating disinformation is costly, not only for implementing detection algorithms or employing manual effort, but also because limiting such highly viral content impacts user engagement and thus potential advertising revenue. Since the costs of harmful content are borne by other entities, the platform will therefore have no incentive to exercise the socially-optimal level of effort. This problem is similar to that of environmental regulation, in which the costs of adverse events are not directly borne by a firm, the mitigation effort of a firm is not observable, and the causal link between a harmful consequence and a specific failure is difficult to prove. For environmental regulation, one solution is to perform costly monitoring to ensure that the firm takes adequate precautions according to a specified rule. However, a fixed rule for classifying disinformation becomes less effective over time, as bad actors can learn to sequentially and strategically bypass it. Encoding our domain as a Markov decision process, we demonstrate that no penalty based on a static rule, no matter how large, can incentivize adequate effort. Penalties based on an adaptive rule can incentivize optimal effort, but counterintuitively, only if the regulator sufficiently overreacts to harmful events by requiring a greater-than-optimal level of effort. We prescribe the design of mechanisms that elicit platforms' costs of precautionary effort relating to the control of disinformation.

In the context of digital therapy interventions, such as internet-delivered Cognitive Behavioral Therapy (iCBT) for the treatment of depression and anxiety, extensive research has shown how the involvement of a human supporter or coach, who assists the person undergoing treatment, improves user engagement in therapy and leads to more effective health outcomes than unsupported interventions. Seeking to maximize the effects and outcomes of this human support, the research investigates how new opportunities provided through recent advances in the field of AI and machine learning (ML) can contribute useful data insights to effectively support the work practices of iCBT supporters. This paper reports detailed findings of an interview study with 15 iCBT supporters that deepens understanding of their existing work practices and information needs with the aim to meaningfully inform the development of useful, implementable ML applications particularly in the context of iCBT treatment for depression and anxiety. The analysis contributes (1) a set of six themes that summarize the strategies and challenges that iCBT supporters encounter in providing effective, personalized feedback to their mental health clients; and in response to these learnings, (2) presents for each theme concrete opportunities for how methods of ML could help support and address identified challenges and information needs. It closes with reflections on potential social, emotional and pragmatic implications of introducing new machine-generated data insights within supporter-led client review practices.

The dataset was collected to examine and identify possible key topics within these texts. Data preparation such as data cleaning, transformation, tokenization, removal of stop words from both English and Filipino, and word stemming was employed in the dataset before feeding it to sentiment analysis and the LDA model. The topmost occurring word within the dataset is "development" and there are three (3) likely topics from the speeches of Philippine presidents: economic development, enhancement of public services, and addressing challenges. The dataset was able to provide valuable insights contained among official documents. While the study showed that presidents have used their annual address to express their visions for the country. It also presented that the presidents from 1935 to 2016 faced the same problems during their term. Future researchers may collect other speeches made by presidents during their term; combine them to the dataset used in this study to further investigate these important texts by subjecting them to the same methodology used in this study. The dataset may be requested from the authors and it is recommended for further analysis. For example, determine how the speeches of the president reflect the preamble or foundations of the Philippine constitution.

In this paper, we present an approach for predicting trust links between peers in social media, one that is grounded in the artificial intelligence area of multiagent trust modeling. In particular, we propose a data-driven multi-faceted trust modeling which incorporates many distinct features for a comprehensive analysis. We focus on demonstrating how clustering of similar users enables a critical new functionality: supporting more personalized, and thus more accurate predictions for users. Illustrated in a trust-aware item recommendation task, we evaluate the proposed framework in the context of a large Yelp dataset. We then discuss how improving the detection of trusted relationships in social media can assist in supporting online users in their battle against the spread of misinformation and rumours, within a social networking environment which has recently exploded in popularity. We conclude with a reflection on a particularly vulnerable user base, older adults, in order to illustrate the value of reasoning about groups of users, looking to some future directions for integrating known preferences with insights gained through data analysis.

Advertising expenditures have become the major source of revenue for e-commerce platforms. Providing good advertising experiences for advertisers through reducing their costs of trial and error for discovering the optimal advertising strategies is crucial for the long-term prosperity of online advertising. To achieve this goal, the advertising platform needs to identify the advertisers' marketing objectives, and then recommend the corresponding strategies to fulfill this objective. In this work, we first deploy a prototype of strategy recommender system on Taobao display advertising platform, recommending bid prices and targeted users to advertisers. We further augment this prototype system by directly revealing the advertising performance, and then infer the advertisers' marketing objectives through their adoptions of different recommending advertising performance. We use the techniques from context bandit to jointly learn the advertisers' marketing objectives and the recommending strategies. Online evaluations show that the designed advertising strategy recommender system can optimize the advertisers' advertising performance and increase the platform's revenue. Simulation experiments based on Taobao online bidding data show that the designed contextual bandit algorithm can effectively optimize the strategy adoption rate of advertisers.

Influenced by the stunning success of deep learning in computer vision and language understanding, research in recommendation has shifted to inventing new recommender models based on neural networks. In recent years, we have witnessed significant progress in developing neural recommender models, which generalize and surpass traditional recommender models owing to the strong representation power of neural networks. In this survey paper, we conduct a systematic review on neural recommender models, aiming to summarize the field to facilitate future progress. Distinct from existing surveys that categorize existing methods based on the taxonomy of deep learning techniques, we instead summarize the field from the perspective of recommendation modeling, which could be more instructive to researchers and practitioners working on recommender systems. Specifically, we divide the work into three types based on the data they used for recommendation modeling: 1) collaborative filtering models, which leverage the key source of user-item interaction data; 2) content enriched models, which additionally utilize the side information associated with users and items, like user profile and item knowledge graph; and 3) context enriched models, which account for the contextual information associated with an interaction, such as time, location, and the past interactions. After reviewing representative works for each type, we finally discuss some promising directions in this field, including benchmarking recommender systems, graph reasoning based recommendation models, and explainable and fair recommendations for social good.

In many applications, such as recommender systems, online advertising, and product search, click-through rate (CTR) prediction is a critical task, because its accuracy has a direct impact on both platform revenue and user experience. In recent years, with the prevalence of deep learning, CTR prediction has been widely studied in both academia and industry, resulting in an abundance of deep CTR models. Unfortunately, there is still a lack of a standardized benchmark and uniform evaluation protocols for CTR prediction. This leads to the non-reproducible and even inconsistent experimental results among these studies. In this paper, we present an open benchmark (namely FuxiCTR) for reproducible research and provide a rigorous comparison of different models for CTR prediction. Specifically, we ran over 4,600 experiments for a total of more than 12,000 GPU hours in a uniform framework to re-evaluate 24 existing models on two widely-used datasets, Criteo and Avazu. Surprisingly, our experiments show that many models have smaller differences than expected and sometimes are even inconsistent with what reported in the literature. We believe that our benchmark could not only allow researchers to gauge the effectiveness of new models conveniently, but also share some good practices to fairly compare with the state of the arts. We will release all the code and benchmark settings.

In recent years, disinformation including fake news, has became a global phenomenon due to its explosive growth, particularly on social media. The wide spread of disinformation and fake news can cause detrimental societal effects. Despite the recent progress in detecting disinformation and fake news, it is still non-trivial due to its complexity, diversity, multi-modality, and costs of fact-checking or annotation. The goal of this chapter is to pave the way for appreciating the challenges and advancements via: (1) introducing the types of information disorder on social media and examine their differences and connections; (2) describing important and emerging tasks to combat disinformation for characterization, detection and attribution; and (3) discussing a weak supervision approach to detect disinformation with limited labeled data. We then provide an overview of the chapters in this book that represent the recent advancements in three related parts: (1) user engagements in the dissemination of information disorder; (2) techniques on detecting and mitigating disinformation; and (3) trending issues such as ethics, blockchain, clickbaits, etc. We hope this book to be a convenient entry point for researchers, practitioners, and students to understand the problems and challenges, learn state-of-the-art solutions for their specific needs, and quickly identify new research problems in their domains.

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