Pre-trained language models (PLM) have marked a huge leap in neural dialogue modeling. While PLMs are pre-trained on large-scale text corpora, they are usually fine-tuned on scarce dialogue data with specific domain knowledge and dialogue styles. However, tailoring the language models while fully utilizing prior knowledge in large pre-trained models remains a challenge. In this paper, we present a novel approach for pre-trained dialogue modeling that casts the dialogue generation problem as a prompt-learning task. Instead of fine-tuning on limited dialogue data, our approach, DialogPrompt, learns continuous prompt embeddings optimized for dialogue contexts, which appropriately elicit knowledge from the large pre-trained model. To encourage the model to better utilize the prompt embeddings, the prompt encoders are designed to be conditioned on the input dialogue context. Experiments on popular conversation datasets show that our approach significantly outperforms the fine-tuning baseline and the generic prompt-learning methods. Furthermore, human evaluations strongly support the superiority of DialogPrompt in regard to response generation quality.
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Recent advances in deep reinforcement learning (RL) have led to considerable progress in many 2-player zero-sum games, such as Go, Poker and Starcraft. The purely adversarial nature of such games allows for conceptually simple and principled application of RL methods. However real-world settings are many-agent, and agent interactions are complex mixtures of common-interest and competitive aspects. We consider Diplomacy, a 7-player board game designed to accentuate dilemmas resulting from many-agent interactions. It also features a large combinatorial action space and simultaneous moves, which are challenging for RL algorithms. We propose a simple yet effective approximate best response operator, designed to handle large combinatorial action spaces and simultaneous moves. We also introduce a family of policy iteration methods that approximate fictitious play. With these methods, we successfully apply RL to Diplomacy: we show that our agents convincingly outperform the previous state-of-the-art, and game theoretic equilibrium analysis shows that the new process yields consistent improvements.
The recent GPT-3 model (Brown et al., 2020) achieves remarkable few-shot performance solely by leveraging a natural-language prompt and a few task demonstrations as input context. Inspired by their findings, we study few-shot learning in a more practical scenario, where we use smaller language models for which fine-tuning is computationally efficient. We present LM-BFF--better few-shot fine-tuning of language models--a suite of simple and complementary techniques for fine-tuning language models on a small number of annotated examples. Our approach includes (1) prompt-based fine-tuning together with a novel pipeline for automating prompt generation; and (2) a refined strategy for dynamically and selectively incorporating demonstrations into each context. Finally, we present a systematic evaluation for analyzing few-shot performance on a range of NLP tasks, including classification and regression. Our experiments demonstrate that our methods combine to dramatically outperform standard fine-tuning procedures in this low resource setting, achieving up to 30% absolute improvement, and 11% on average across all tasks. Our approach makes minimal assumptions on task resources and domain expertise, and hence constitutes a strong task-agnostic method for few-shot learning.
Training the generative models with minimal corpus is one of the critical challenges for building open-domain dialogue systems. Existing methods tend to use the meta-learning framework which pre-trains the parameters on all non-target tasks then fine-tunes on the target task. However, fine-tuning distinguishes tasks from the parameter perspective but ignores the model-structure perspective, resulting in similar dialogue models for different tasks. In this paper, we propose an algorithm that can customize a unique dialogue model for each task in the few-shot setting. In our approach, each dialogue model consists of a shared module, a gating module, and a private module. The first two modules are shared among all the tasks, while the third one will differentiate into different network structures to better capture the characteristics of the corresponding task. The extensive experiments on two datasets show that our method outperforms all the baselines in terms of task consistency, response quality, and diversity.
As a crucial component in task-oriented dialog systems, the Natural Language Generation (NLG) module converts a dialog act represented in a semantic form into a response in natural language. The success of traditional template-based or statistical models typically relies on heavily annotated data, which is infeasible for new domains. Therefore, it is pivotal for an NLG system to generalize well with limited labelled data in real applications. To this end, we present FewShotWoz, the first NLG benchmark to simulate the few-shot learning setting in task-oriented dialog systems. Further, we develop the SC-GPT model. It is pre-trained on a large set of annotated NLG corpus to acquire the controllable generation ability, and fine-tuned with only a few domain-specific labels to adapt to new domains. Experiments on FewShotWoz and the large Multi-Domain-WOZ datasets show that the proposed SC-GPT significantly outperforms existing methods, measured by various automatic metrics and human evaluations.
We present a large, tunable neural conversational response generation model, DialoGPT (dialogue generative pre-trained transformer). Trained on 147M conversation-like exchanges extracted from Reddit comment chains over a period spanning from 2005 through 2017, DialoGPT extends the Hugging Face PyTorch transformer to attain a performance close to human both in terms of automatic and human evaluation in single-turn dialogue settings. We show that conversational systems that leverage DialoGPT generate more relevant, contentful and context-consistent responses than strong baseline systems. The pre-trained model and training pipeline are publicly released to facilitate research into neural response generation and the development of more intelligent open-domain dialogue systems.
We study open domain response generation with limited message-response pairs. The problem exists in real-world applications but is less explored by the existing work. Since the paired data now is no longer enough to train a neural generation model, we consider leveraging the large scale of unpaired data that are much easier to obtain, and propose response generation with both paired and unpaired data. The generation model is defined by an encoder-decoder architecture with templates as prior, where the templates are estimated from the unpaired data as a neural hidden semi-markov model. By this means, response generation learned from the small paired data can be aided by the semantic and syntactic knowledge in the large unpaired data. To balance the effect of the prior and the input message to response generation, we propose learning the whole generation model with an adversarial approach. Empirical studies on question response generation and sentiment response generation indicate that when only a few pairs are available, our model can significantly outperform several state-of-the-art response generation models in terms of both automatic and human evaluation.
We present open domain response generation with meta-words. A meta-word is a structured record that describes various attributes of a response, and thus allows us to explicitly model the one-to-many relationship within open domain dialogues and perform response generation in an explainable and controllable manner. To incorporate meta-words into generation, we enhance the sequence-to-sequence architecture with a goal tracking memory network that formalizes meta-word expression as a goal and manages the generation process to achieve the goal with a state memory panel and a state controller. Experimental results on two large-scale datasets indicate that our model can significantly outperform several state-of-the-art generation models in terms of response relevance, response diversity, accuracy of one-to-many modeling, accuracy of meta-word expression, and human evaluation.
We propose an adversarial learning approach to the generation of multi-turn dialogue responses. Our proposed framework, hredGAN, is based on conditional generative adversarial networks (GANs). The GAN's generator is a modified hierarchical recurrent encoder-decoder network (HRED) and the discriminator is a word-level bidirectional RNN that shares context and word embedding with the generator. During inference, noise samples conditioned on the dialogue history are used to perturb the generator's latent space to generate several possible responses. The final response is the one ranked best by the discriminator. The hredGAN shows major advantages over existing methods: (1) it generalizes better than networks trained using only the log-likelihood criterion, and (2) it generates longer, more informative and more diverse responses with high utterance and topic relevance even with limited training data. This superiority is demonstrated on the Movie triples and Ubuntu dialogue datasets in terms of perplexity, BLEU, ROUGE and Distinct n-gram scores.
Existing research on response generation for chatbot focuses on \textbf{First Response Generation} which aims to teach the chatbot to say the first response (e.g. a sentence) appropriate to the conversation context (e.g. the user's query). In this paper, we introduce a new task \textbf{Second Response Generation}, termed as Improv chat, which aims to teach the chatbot to say the second response after saying the first response with respect the conversation context, so as to lighten the burden on the user to keep the conversation going. Specifically, we propose a general learning based framework and develop a retrieval based system which can generate the second responses with the users' query and the chatbot's first response as input. We present the approach to building the conversation corpus for Improv chat from public forums and social networks, as well as the neural networks based models for response matching and ranking. We include the preliminary experiments and results in this paper. This work could be further advanced with better deep matching models for retrieval base systems or generative models for generation based systems as well as extensive evaluations in real-life applications.
We study response generation for open domain conversation in chatbots. Existing methods assume that words in responses are generated from an identical vocabulary regardless of their inputs, which not only makes them vulnerable to generic patterns and irrelevant noise, but also causes a high cost in decoding. We propose a dynamic vocabulary sequence-to-sequence (DVS2S) model which allows each input to possess their own vocabulary in decoding. In training, vocabulary construction and response generation are jointly learned by maximizing a lower bound of the true objective with a Monte Carlo sampling method. In inference, the model dynamically allocates a small vocabulary for an input with the word prediction model, and conducts decoding only with the small vocabulary. Because of the dynamic vocabulary mechanism, DVS2S eludes many generic patterns and irrelevant words in generation, and enjoys efficient decoding at the same time. Experimental results on both automatic metrics and human annotations show that DVS2S can significantly outperform state-of-the-art methods in terms of response quality, but only requires 60% decoding time compared to the most efficient baseline.
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