The problem of human trust in artificial intelligence is one of the most fundamental problems in applied machine learning. Our processes for evaluating AI trustworthiness have substantial ramifications for ML's impact on science, health, and humanity, yet confusion surrounds foundational concepts. What does it mean to trust an AI, and how do humans assess AI trustworthiness? What are the mechanisms for building trustworthy AI? And what is the role of interpretable ML in trust? Here, we draw from statistical learning theory and sociological lenses on human-automation trust to motivate an AI-as-tool framework, which distinguishes human-AI trust from human-AI-human trust. Evaluating an AI's contractual trustworthiness involves predicting future model behavior using behavior certificates (BCs) that aggregate behavioral evidence from diverse sources including empirical out-of-distribution and out-of-task evaluation and theoretical proofs linking model architecture to behavior. We clarify the role of interpretability in trust with a ladder of model access. Interpretability (level 3) is not necessary or even sufficient for trust, while the ability to run a black-box model at-will (level 2) is necessary and sufficient. While interpretability can offer benefits for trust, it can also incur costs. We clarify ways interpretability can contribute to trust, while questioning the perceived centrality of interpretability to trust in popular discourse. How can we empower people with tools to evaluate trust? Instead of trying to understand how a model works, we argue for understanding how a model behaves. Instead of opening up black boxes, we should create more behavior certificates that are more correct, relevant, and understandable. We discuss how to build trusted and trustworthy AI responsibly.
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IFIP TC13 Conference on Human-Computer Interaction是人機交互領域的研究者和實踐者展示其工作的重要平臺。多年來，這些會議吸引了來自幾個國家和文化的研究人員。官網鏈接： ·
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The growing complexity of Cyber-Physical Systems (CPS) and challenges in ensuring safety and security have led to the increasing use of deep learning methods for accurate and scalable anomaly detection. However, machine learning (ML) models often suffer from low performance in predicting unexpected data and are vulnerable to accidental or malicious perturbations. Although robustness testing of deep learning models has been extensively explored in applications such as image classification and speech recognition, less attention has been paid to ML-driven safety monitoring in CPS. This paper presents the preliminary results on evaluating the robustness of ML-based anomaly detection methods in safety-critical CPS against two types of accidental and malicious input perturbations, generated using a Gaussian-based noise model and the Fast Gradient Sign Method (FGSM). We test the hypothesis of whether integrating the domain knowledge (e.g., on unsafe system behavior) with the ML models can improve the robustness of anomaly detection without sacrificing accuracy and transparency. Experimental results with two case studies of Artificial Pancreas Systems (APS) for diabetes management show that ML-based safety monitors trained with domain knowledge can reduce on average up to 54.2% of robustness error and keep the average F1 scores high while improving transparency.
The number of information systems (IS) studies dealing with explainable artificial intelligence (XAI) is currently exploding as the field demands more transparency about the internal decision logic of machine learning (ML) models. However, most techniques subsumed under XAI provide post-hoc-analytical explanations, which have to be considered with caution as they only use approximations of the underlying ML model. Therefore, our paper investigates a series of intrinsically interpretable ML models and discusses their suitability for the IS community. More specifically, our focus is on advanced extensions of generalized additive models (GAM) in which predictors are modeled independently in a non-linear way to generate shape functions that can capture arbitrary patterns but remain fully interpretable. In our study, we evaluate the prediction qualities of five GAMs as compared to six traditional ML models and assess their visual outputs for model interpretability. On this basis, we investigate their merits and limitations and derive design implications for further improvements.
In recent years, the field of explainable AI (XAI) has produced a vast collection of algorithms, providing a useful toolbox for researchers and practitioners to build XAI applications. With the rich application opportunities, explainability is believed to have moved beyond a demand by data scientists or researchers to comprehend the models they develop, to an essential requirement for people to trust and adopt AI deployed in numerous domains. However, explainability is an inherently human-centric property and the field is starting to embrace human-centered approaches. Human-computer interaction (HCI) research and user experience (UX) design in this area are becoming increasingly important. In this chapter, we begin with a high-level overview of the technical landscape of XAI algorithms, then selectively survey our own and other recent HCI works that take human-centered approaches to design, evaluate, and provide conceptual and methodological tools for XAI. We ask the question "what are human-centered approaches doing for XAI" and highlight three roles that they play in shaping XAI technologies by helping navigate, assess and expand the XAI toolbox: to drive technical choices by users' explainability needs, to uncover pitfalls of existing XAI methods and inform new methods, and to provide conceptual frameworks for human-compatible XAI.
Interventional Behavior Prediction: Avoiding Overly Confident Anticipation in Interactive Prediction
Conditional behavior prediction (CBP) builds up the foundation for a coherent interactive prediction and planning framework that can enable more efficient and less conservative maneuvers in interactive scenarios. In CBP task, we train a prediction model approximating the posterior distribution of target agents' future trajectories conditioned on the future trajectory of an assigned ego agent. However, we argue that CBP may provide overly confident anticipation on how the autonomous agent may influence the target agents' behavior. Consequently, it is risky for the planner to query a CBP model. Instead, we should treat the planned trajectory as an intervention and let the model learn the trajectory distribution under intervention. We refer to it as the interventional behavior prediction (IBP) task. Moreover, to properly evaluate an IBP model with offline datasets, we propose a Shapley-value-based metric to testify if the prediction model satisfies the inherent temporal independence of an interventional distribution. We show that the proposed metric can effectively identify a CBP model violating the temporal independence, which plays an important role when establishing IBP benchmarks.
While utilization of digital agents to support crucial decision making is increasing, trust in suggestions made by these agents is hard to achieve. However, it is essential to profit from their application, resulting in a need for explanations for both the decision making process and the model. For many systems, such as common black-box models, achieving at least some explainability requires complex post-processing, while other systems profit from being, to a reasonable extent, inherently interpretable. We propose a rule-based learning system specifically conceptualised and, thus, especially suited for these scenarios. Its models are inherently transparent and easily interpretable by design. One key innovation of our system is that the rules' conditions and which rules compose a problem's solution are evolved separately. We utilise independent rule fitnesses which allows users to specifically tailor their model structure to fit the given requirements for explainability.
Linear mixed models (LMMs) are instrumental for regression analysis with structured dependence, such as grouped, clustered, or multilevel data. However, selection among the covariates--while accounting for this structured dependence--remains a challenge. We introduce a Bayesian decision analysis for subset selection with LMMs. Using a Mahalanobis loss function that incorporates the structured dependence, we derive optimal linear coefficients for (i) any given subset of variables and (ii) all subsets of variables that satisfy a cardinality constraint. Crucially, these estimates inherit shrinkage or regularization and uncertainty quantification from the underlying Bayesian model, and apply for any well-specified Bayesian LMM. More broadly, our decision analysis strategy deemphasizes the role of a single "best" subset, which is often unstable and limited in its information content, and instead favors a collection of near-optimal subsets. This collection is summarized by key member subsets and variable-specific importance metrics. Customized subset search and out-of-sample approximation algorithms are provided for more scalable computing. These tools are applied to simulated data and a longitudinal physical activity dataset, and demonstrate excellent prediction, estimation, and selection ability.
We present our case study that aims to help professional assessors make decisions in human assessment, in which they conduct interviews with assessees and evaluate their suitability for certain job roles. Our workshop with two industrial assessors revealed that a computational system that can extract nonverbal cues of assesses from interview videos would be beneficial to assessors in terms of supporting their decision making. In response, we developed such a system based on an unsupervised anomaly detection algorithm using multimodal behavioral features such as facial keypoints, pose, head pose, and gaze. Moreover, we enabled the system to output how much each feature contributed to the outlierness of the detected cues with the purpose of enhancing its interpretability. We then conducted a preliminary study to examine the validity of the system's output by using 20 actual assessment interview videos and involving the two assessors. The results suggested the advantages of using unsupervised anomaly detection in an interpretable manner by illustrating the informativeness of its outputs for assessors. Our approach, which builds on top of the idea of separation of observation and interpretation in human-AI teaming, will facilitate human decision making in highly contextual domains, such as human assessment, while keeping their trust in the system.
We present a novel static analysis technique to derive higher moments for program variables for a large class of probabilistic loops with potentially uncountable state spaces. Our approach is fully automatic, meaning it does not rely on externally provided invariants or templates. We employ algebraic techniques based on linear recurrences and introduce program transformations to simplify probabilistic programs while preserving their statistical properties. We develop power reduction techniques to further simplify the polynomial arithmetic of probabilistic programs and define the theory of moment-computable probabilistic loops for which higher moments can precisely be computed. Our work has applications towards recovering probability distributions of random variables and computing tail probabilities. The empirical evaluation of our results demonstrates the applicability of our work on many challenging examples.
Fast developing artificial intelligence (AI) technology has enabled various applied systems deployed in the real world, impacting people's everyday lives. However, many current AI systems were found vulnerable to imperceptible attacks, biased against underrepresented groups, lacking in user privacy protection, etc., which not only degrades user experience but erodes the society's trust in all AI systems. In this review, we strive to provide AI practitioners a comprehensive guide towards building trustworthy AI systems. We first introduce the theoretical framework of important aspects of AI trustworthiness, including robustness, generalization, explainability, transparency, reproducibility, fairness, privacy preservation, alignment with human values, and accountability. We then survey leading approaches in these aspects in the industry. To unify the current fragmented approaches towards trustworthy AI, we propose a systematic approach that considers the entire lifecycle of AI systems, ranging from data acquisition to model development, to development and deployment, finally to continuous monitoring and governance. In this framework, we offer concrete action items to practitioners and societal stakeholders (e.g., researchers and regulators) to improve AI trustworthiness. Finally, we identify key opportunities and challenges in the future development of trustworthy AI systems, where we identify the need for paradigm shift towards comprehensive trustworthy AI systems.
This paper focuses on the expected difference in borrower's repayment when there is a change in the lender's credit decisions. Classical estimators overlook the confounding effects and hence the estimation error can be magnificent. As such, we propose another approach to construct the estimators such that the error can be greatly reduced. The proposed estimators are shown to be unbiased, consistent, and robust through a combination of theoretical analysis and numerical testing. Moreover, we compare the power of estimating the causal quantities between the classical estimators and the proposed estimators. The comparison is tested across a wide range of models, including linear regression models, tree-based models, and neural network-based models, under different simulated datasets that exhibit different levels of causality, different degrees of nonlinearity, and different distributional properties. Most importantly, we apply our approaches to a large observational dataset provided by a global technology firm that operates in both the e-commerce and the lending business. We find that the relative reduction of estimation error is strikingly substantial if the causal effects are accounted for correctly.
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